Likelihood to Recommend Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.
Read full review It's a good platform that has some very good content. We use Canvas as our learning management platform. It is nice to be able to integrate some of the pre-build WileyPLUS course modules into our Canvas course. Other publishers are good too and they sync with Canvas, but I find Wiley's Canvas modules easy to use and customize.
Read full review Pros The gamification elements are fun, and our staff enjoys decorating their crests. The ability to personalize our reminders ensures that compliance stays top-of-mind. User-friendly doesn't do it justice - zero training is needed on how to use the system because it's so intuitive! Read full review Auto-grading- provides immediate feedback to students. Adaptive assignment- helps the students see their weak areas. Video, videos, and more videos! There are solution walk-through videos, interactive tutorials, and real-world videos. Tech support- I get help when I need it, right away! Read full review Cons Reporting is abominable, hasn't been updated in over 4 years. Organization of courses, modules, training plans, skills checklists, manuals, and tests— a lot of options and very challenging to differentiate Their mobile application is not user-friendly, it crashes, doesn't load certain courses, doesn't play audio on other ones, and has very poor performance. Read full review There are a few errors in the homework answers. Some questions could be worded better to help students better match the formatting expectations when they change throughout the chapter. The offline PDF of the text should always be included in any online package. Read full review Likelihood to Renew RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.
Read full review Reliable effective tool.
Read full review Usability It's super easy to use.
Read full review It is so easy to pick up and students have no issues learning to use it.
Read full review Support Rating Read full review 24-7 support is available by phone, chat, or email. They also hold annual events which I have been blessed to attend twice. The staff is excellent. They are knowledgeable and genuinely care about you and your students. There are online forums for instructors to collaborate, learn, and have fun. Instructors receive gift cards for their participation too!
Read full review Implementation Rating It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.
Read full review Alternatives Considered Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.
Read full review WileyPLUS is far better than one competing product I have used and noticeably better than a second competing product I have tested. I prefer not to name the other products. It is much easier to operate from an instructor perspective. Given the low level of questions it generates from students, I am certain it is easy for students to pick up and the level of Wiley support given to me and to students is great.
Jim Martin Henrietta and G.W. Snyder Jr. Professor in Business
Read full review Return on Investment We have been able to manage a large amount of training for a diverse work force more efficiently. We are adding functionality to be able to use the system to circulate materials to our workforce where documentation of knowledge/understanding is needed, Read full review Decreased, significantly, my grading time. No more manual grading of work. It is more of a review that allows me to target specific areas and specific students. Students now have resources to help them learn the content when they are away from class. Students get immediate feedback (depending on instructor settings) on problem areas and the ability to learn from their mistakes without having to wait for the instructor. Read full review ScreenShots