ResellerRatings vs. VistaCreate

ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).

Incentivized

VistaCreate is well suited for creating engaging content for users of all age groups. There are beautiful, modern templates and a variety of shapes and animations to choose from. Most importantly, the cost is inexpensive, and you get that bang for your buck. An attractive feature is the ability to upload music, or choose from the library, to add to your content piece. It's quite clever, as this allows the reader to engage in more than one sense e.g., animated content versus static text. The reader hears music, and the content is animated and visually appealing. This allows keywords to be highlighted. The probability of communicating your message in this manner is increased.

Incentivized

• Manually sending out review requests.
• Easy implementation.
• Responsive support team.

Incentivized

• Certificate design
• Social media communications
• Conversion of designs into various file formats e.g. mp4, jpg, pdf
• PowerPoint designs

Incentivized

• Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
• Private/Public Replies should allow URLS to be clickable for ease-of-access.
• The "Reports" feature could be explained in more depth.

Incentivized

• Difficult to design content on mobile phone
• Mobile designs do not sync with desktop app

Incentivized

ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.

Incentivized

We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).

Incentivized

In my view, VistaCreate is easier to navigate and design content. The templates are fun and appealing. The availability of Shutterstock photos is endless. The version history is saved so that work is not lost. There is a brand feature that automatically selects color themes to support branding. It is easy to export content to your desired file type.

Incentivized

• ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
• ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
• One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.

Incentivized

• Improved communication with staff
• Improved brand presence on social media
• Ability to appeal to all age groups
• Improved staff morale

Incentivized