What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
54 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Splashtop SOS

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

RPort

If you are looking for an alternative to TeamViewer--a very secure tool with very little hassle to set up--this is it.
Rafal Fusik | TrustRadius Reviewer

Splashtop SOS

[Splashtop SOS is well suited] for people who constantly work remotely and if you have to support people around the globe, if you are stuck at a client's office and you need to help your next customer, you could be working in two places a the same time with different clients, very easy to connect to multiple computers at the same time.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

RPort
9.9
Splashtop SOS
8.3
Screen sharing
RPort
10.0
Splashtop SOS
8.8
File transfer
RPort
10.0
Splashtop SOS
7.9
Instant message
RPort
10.0
Splashtop SOS
8.0
Over-the-Internet remote session
RPort
10.0
Splashtop SOS
8.9
Initiate remote control from mobile
RPort
9.5
Splashtop SOS
8.6
Remote management of servers & workstations
RPort
10.0
Splashtop SOS
Centralized management dashboard
RPort
9.5
Splashtop SOS
8.3
Annotations
RPort
10.0
Splashtop SOS
Multi-platform remote control
RPort
10.0
Splashtop SOS
8.2
Session record
RPort
Splashtop SOS
7.5

Pros

RPort

  • Very secure and open source
  • No need for VPN and chained SSH connections
  • Its got a very nicely designed UI
  • Developers are adding a new features
Rafal Fusik | TrustRadius Reviewer

Splashtop SOS

  • Easy set up by client by downloading small application.
  • Quickly connects to client computer once they provide 9 digit code.
  • Full functionality to remotely control computers.
  • Works with both PCs and Macs.
  • Very reasonable cost compared to similar much more expensive programs.
  • Able to access multiple computers at the same time.
Dan Henry | TrustRadius Reviewer

Cons

RPort

  • I'd love to be able to save the output of commands/scripts executed
  • "Whats new in this release" feature
Rafal Fusik | TrustRadius Reviewer

Splashtop SOS

  • In Splashtop SOS you can deploy a [somewhat] managed antivirus, Bitfender. One area that could be better managed is the addition of exclusions for the AV scanner. Currently (as of June 2021) I cannot add my own exclusions, but rather I need to email Splashtop support and they must add them on a per machine basis.
  • Splashtop SOS's AV management should also include the ability to apply settings to a group of client machines at the same time.
  • The desktop UI is simple and easy to use, but two things could be added easily and would improve things a lot: The status of a client machine is show as live or not, and that can be refreshed, manually. An automatic update cycle would be good. Further, if the last moment I client machine was live could be displayed, that would be helpful.
  • I have experienced a few instances of receiving a blank or black screen when connecting to a client. This can be resolved by choosing different display interface options, or adding an additional drive. There are also some instances where connecting to a Splashtop client actually closes, or minimizes certain graphics-intensive apps. I have not gotten to the bottom of this issue as yet.
Frank Warman | TrustRadius Reviewer

Likelihood to Renew

RPort

No score
No answers yet
No answers on this topic

Splashtop SOS

Splashtop SOS 8.6
Based on 2 answers
Great software for a great price. Especially compared to the alternatives.
Maurice Vinken | TrustRadius Reviewer

Usability

RPort

No score
No answers yet
No answers on this topic

Splashtop SOS

Splashtop SOS 7.8
Based on 3 answers
It has a clean and simple interface. Extremely easy and fast to start a remote session with a PC or Mac. It is mostly intuitive if you are used to working with PCs. The remote sessions for phones are more complicated and take longer to set up. I don't use them very often though
Rick Camp | TrustRadius Reviewer

Support Rating

RPort

No score
No answers yet
No answers on this topic

Splashtop SOS

Splashtop SOS 7.3
Based on 1 answer
Fast support and clear explanation.
Maurice Vinken | TrustRadius Reviewer

Implementation Rating

RPort

No score
No answers yet
No answers on this topic

Splashtop SOS

Splashtop SOS 8.2
Based on 1 answer
Simple installers and online environment. Sync on all systems.
Maurice Vinken | TrustRadius Reviewer

Alternatives Considered

RPort

We selected RPort over TeamViewer because it's got features that TeamViewer does not have. It's designed by DevOps and I find it suited pretty well for my day-to-day tasks.
Rafal Fusik | TrustRadius Reviewer

Splashtop SOS

I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
Todd Lincoln | TrustRadius Reviewer

Return on Investment

RPort

  • It speeds up my work
Rafal Fusik | TrustRadius Reviewer

Splashtop SOS

  • On average, Splashtop SOS has cut down the amount of time spent providing support to end-users by as much as 60%. The ease of access and user-friendly design of the client-facing app means considerably less time spent on walking the client through the setup of the remote support client. With just two clicks from the end-user, I can be connected remotely to their workstation, whether it is a PC or a Mac.
Trent Weber | TrustRadius Reviewer

Screenshots

Pricing Details

RPort

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

RPort Editions & Modules

Edition
Open-Source Edition$0
  1. none
Additional Pricing Details
Free and open-source, MIT License

Splashtop SOS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splashtop SOS Editions & Modules

Edition
SOS$17.001
SOS+10$19.001
SOS Unlimited$34.001
Splashtop EnterpriseContact Sales
  1. per month
  2. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

RPort
10.0
Splashtop SOS
8.9

Likelihood to Renew

RPort
Splashtop SOS
8.6

Usability

RPort
Splashtop SOS
7.8

Support Rating

RPort
Splashtop SOS
7.3

Implementation Rating

RPort
Splashtop SOS
8.2

Add comparison