Likelihood to Recommend VAT returns are so simple to do. Just a click of a button and it produces a report for the period in concern. Submitting the return is then just a single click. The only thing I wish it would do is remind me when my VAT submissions are coming up so that I can avoid penalties.
Read full review Wave Accounting was used for a small practice without a lot of the accounting considerations a large company would have. For the price, you really can't beat what Wave offers out of the box. All of the basic tools for things like invoicing and expenses are all easy to use. End of year accounting is easy with exports of data.
Read full review Pros Traceability - where you are spending. I started with a spreadsheet which had a column for 'electronics & computing' this captured everything from monthly software subscriptions to hardware and from light bulbs to dash cams. Sage has helped me streamline the spending. MTD - I am MTD compliant, although I do not need to be as my accountant is and they complete my HMRC submissions. It does mean that I have a contingency plan if I have to change this service. Debtor's - It is easy to be a busy fool and not realise that accounts are overdue. For a small business, the restriction in cash flow due to late paying clients is a killer. The dashboard feature helps with this. Read full review Reconciliation is very difficult with multiple Wave transactions that need to be deleted or merged before it can be matched to a bank transaction. Payroll worked fine for us but took several days to get it set up. We have switched to another bookkeeping system and another payroll system. Canceling with Wave took several days and they charge $6 for something even though the month was paid for in advance. Credit card processing is nice and worked fine for us. Read full review Cons I find it difficult to record journals in cloud accounting. Maybe I just don’t have the knowledge. It’s important to export all unrecorded sync bank transactions to Excel to send to clients to explain the payment receipts before being posted. This function is not available on the cloud and makes life harder, having to call out the transactions to clients over the phone. Read full review I know that credit card processing is a way for Wave to make money, but I really wish they offered ACH payment on Invoices. I do cash-based accounting, which means I have to make little journal entries at the start and end of each year to get my books to balance because Wave wants to do everything differently. This should just be a setting to flip, whether you want cash-based or accrual-based. They use Yodlee for bank connection, which doesn't play nice with 2FA. Pretty much every time I log in I have to re-enter credentials, get a code sent to me, reauthenticate, and know that I'm going to have to do it again next week. Not really on Wave, but wish they could get it together nonetheless. Read full review Likelihood to Renew I could not live without Sage Accounting, it has become an integral part of my everyday. The more I have used Sage Accounting the more I have fallen in love with it. I am excited to be part of this ever-evolving accounting system that has grown from strength to strength, making life easier is something Sage does so well.
Read full review Easy to use for clients with no accounting background and the price is right.
Read full review Usability Sage Accounting is built for the business owner/user and not the accountant, it therefore guides the user and thus detailed accounting knowledge and experience is not a necessarily a prerequisite . It offers a monthly price and therefore no significant up front spend and it tailorable to your business with useful dashboards that again you can tailor to instantly see what's important to you.
Read full review I am a professional bookkeeper and I have no problems using Wave and all of it's features. I can see that certain individuals who have no accounting knowledge might struggle with a few different features and entries, but that is why Wave has an emphasis in connecting users to Wave Pro's who will walk them through things
Read full review Reliability and Availability Sage Accounting availability is generally very good. They post messages which appear on users screen time to time, highlighting where functionality in a particular area is undergoing maintenance. More often than not, maintenance is completed in a timescale quicker than initially estimated by Sage. Where significant maintenance is required, Sage usually perform it overnight.
Read full review WAVE is always available when we need it ! Peter
Read full review Performance Sage Accounting work quickly and performs well, I have never had an issue with it running slow. It integrates with other software swiftly, so no waiting for the screen to load. Error messages are only something I have had when I have done something wrong.
Read full review Wave does tend to slow down when filtering your transactions screen especially by date. This is more of an issue when trying to trouble shoot certain transactions or clean-up a set of books.
Read full review Support Rating The support is world class - never ever during 30 plus years in business I have received such helpful, knowledgeable and genuine support as I have from Sage. At Sage people matter and i can chat to someone safe in the knowledge that they will actually listen and assist. This also backed up by huge online portfolio of help and resources
Read full review I never had to call Wave Support as we barely experienced any support-related problems on our side. However, I do know a few people that complained about Wave support. It would be nice as well, though if they could have more in your face tutorials for new users or how-to videos should we struggle to do something
Read full review In-Person Training Staff are always friendly, and patient, always work at a speed that suits you. You are never rushed, and In only a short time they seem to be able to help you make great strides. It has been a pleasure not a chore, learning how SAGE Accounting works and benefits me and the company.
Read full review Online Training I find the online training was very informative and they answered all my questions. I am also certified in Sage One and provided online training in the program which I have set up several people on and they love how it keeps them organized.
Debrah Burleigh CPB Platinum Certified Consultant and Certified Trainer in Sage 50 (Simply Accounting) and in Sage One
Read full review easy to use and east to train on ! Our WAVE clients enjoy the ease of use
Read full review Implementation Rating The clients' business owner worked with Sage on implementation before I began working for them. After consultation with them it is clear the process was quickly performed and without complication. The key takeaway was that Sage is seen as a partner to the business. That said, it was always necessary to engage with an accountant such as myself to extract the best out of the software.
Read full review Alternatives Considered Sage Accounting is a simpler, more streamlined version of the more complex
Sage 50cloud Accounting . For a small, simpler company Sage Accounting is a much more cost-effective option. There are a few features that
Sage 50cloud Accounting has that Sage Accounting does not have (such as making e-payments and a few reports are unavailable) but it is still a very good product.
Read full review Wave is FREE for most functions. Payment processing costs no matter where you go (as does payroll or taxes). Wave rises above tools like
QuickBooks Online because they know that for our small firm, being nimble is the name of the game. We don't need exhaustive reporting and management like QB offers and we certainly don't want to pay for it
Read full review Contract Terms and Pricing Model The pricing structure is fair and offers good value for money. The billing is done through their online system and you can access your bills at any time. Most contacts only require 30 days' notice, so no need to feel tied in, although I can't imagine why you would want to leave Sage.
Read full review Scalability I do not consider Sage Accounting to be Sage's best product for scaling up business as its functionality for doing so is limited. Sage 50 Accounts or Sage Intaact are far more suited for this. I would evaluate very carefully the possible need in the future for scalability in the first instance before selecting software.
Read full review Once they out grow what is ability to move up to a more robust system?
Read full review Professional Services Sage has always been extremely professional, and they continue to be professional in their dealings with me.
Read full review Return on Investment Sage One has allowed us to provided better customer service to all our clients. It has allowed us to provide a reasonable price accounting product to our customer who typically just have handwritten invoices, or Excel spreadsheets. Sage One has reduced the manual data entry that my team does on a monthly basis, which in turn allows us to have more time for our customers. Read full review Wave has been ROI positive for our company. With not having to pay for the service we can use our money for growing our business. The fees on credit card transactions for invoices are reasonable especially as we don't pay a monthly subscription. The invoicing feature has made our lives easier for us and our customers. The invoicing piece and AR tracking has been ROI positive as well. Read full review ScreenShots Sage Accounting Screenshots