32 Ratings
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Score 8.5 out of 100
25 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Salesforce Essentials (formerly SalesforceIQ)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

SAP Sales Cloud

For:
  • Bigger sales team
  • Longer deal sizes
  • High volume of opportunities
  • Multiple stakeholders involved in decision making
Not for:
  • Smaller sales org with no proper CRM tool

  • Small deal cycles
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Salesforce Essentials (formerly SalesforceIQ)
9.1
SAP Sales Cloud
Customer data management / contact management
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Territory management
Salesforce Essentials (formerly SalesforceIQ)
9.5
SAP Sales Cloud
Opportunity management
Salesforce Essentials (formerly SalesforceIQ)
8.0
SAP Sales Cloud
Integration with email client (e.g., Outlook or Gmail)
Salesforce Essentials (formerly SalesforceIQ)
9.5
SAP Sales Cloud
Quote & order management
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Interaction tracking
Salesforce Essentials (formerly SalesforceIQ)
9.5
SAP Sales Cloud
Channel / partner relationship management
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud

Marketing Automation

Salesforce Essentials (formerly SalesforceIQ)
7.4
SAP Sales Cloud
Lead management
Salesforce Essentials (formerly SalesforceIQ)
7.4
SAP Sales Cloud

CRM Project Management

Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Task management
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Billing and invoicing management
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Reporting
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud

CRM Reporting & Analytics

Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Forecasting
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Pipeline visualization
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Customizable reports
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud

Customization

Salesforce Essentials (formerly SalesforceIQ)
9.1
SAP Sales Cloud
Custom fields
Salesforce Essentials (formerly SalesforceIQ)
9.5
SAP Sales Cloud
Custom objects
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Scripting environment
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
API for custom integration
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud

Security

Salesforce Essentials (formerly SalesforceIQ)
9.3
SAP Sales Cloud
Single sign-on capability
Salesforce Essentials (formerly SalesforceIQ)
9.5
SAP Sales Cloud
Role-based user permissions
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud

Social CRM

Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Social engagement
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud

Integrations with 3rd-party Software

Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Marketing automation
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud
Compensation management
Salesforce Essentials (formerly SalesforceIQ)
9.0
SAP Sales Cloud

Platform

Salesforce Essentials (formerly SalesforceIQ)
9.5
SAP Sales Cloud
Mobile access
Salesforce Essentials (formerly SalesforceIQ)
9.5
SAP Sales Cloud

Pros

Salesforce Essentials (formerly SalesforceIQ)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

SAP Sales Cloud

  • Capturing deal score
  • Submitting forecast
  • Updating next steps
Anonymous | TrustRadius Reviewer

Cons

Salesforce Essentials (formerly SalesforceIQ)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

SAP Sales Cloud

  • Deal Scoring
  • Activity Tracking
  • Product Updates
Benjamin Robertson | TrustRadius Reviewer

Support Rating

Salesforce Essentials (formerly SalesforceIQ)

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 4 answers
I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close
Anonymous | TrustRadius Reviewer

Alternatives Considered

Salesforce Essentials (formerly SalesforceIQ)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

SAP Sales Cloud

We did not compare DataHug with any other system so I cannot comment on this
Richard Massey | TrustRadius Reviewer

Return on Investment

Salesforce Essentials (formerly SalesforceIQ)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

SAP Sales Cloud

  • Positive - forecasting deals
Anonymous | TrustRadius Reviewer

Screenshots

SAP Sales Cloud

Pricing Details

Salesforce Essentials (formerly SalesforceIQ)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Salesforce Essentials (formerly SalesforceIQ)
9.5
SAP Sales Cloud
7.5

Support Rating

Salesforce Essentials (formerly SalesforceIQ)
SAP Sales Cloud
7.0

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