Salesforce Service Cloud vs. StringeeX
Salesforce Service Cloud vs. StringeeX
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month | |
StringeeX | Small Businesses (1-50 employees) | StringeeX is a customer support platform that lets users connect with customers on any channel (phone, video call, chat, email, social, etc). The platform is designed to make it easy to keep track of all support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, it can integrate with most of popular CRM and Helpdesk tools. The vendor states they are trusted by over 500 companies such as Viettel, Mobifone, Misa, Golden… | N/A |
Salesforce Service Cloud | StringeeX | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Salesforce Service Cloud | StringeeX | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Salesforce Service Cloud | StringeeX | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Service Cloud | StringeeX | |
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Likelihood to Recommend | 9.0 (74 ratings) | 8.0 (2 ratings) |
Likelihood to Renew | 9.5 (6 ratings) | - (0 ratings) |
Usability | 8.0 (12 ratings) | - (0 ratings) |
Availability | 9.5 (19 ratings) | - (0 ratings) |
Performance | 8.6 (7 ratings) | - (0 ratings) |
Support Rating | 7.0 (20 ratings) | 7.3 (1 ratings) |
Online Training | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
Salesforce Service Cloud | StringeeX | |
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Likelihood to Recommend | Salesforce | StringeeX |
Pros | Salesforce | StringeeX |
Cons | Salesforce | StringeeX |
Likelihood to Renew | Salesforce | StringeeX No answers on this topic |
Usability | Salesforce | StringeeX No answers on this topic |
Reliability and Availability | Salesforce | StringeeX No answers on this topic |
Performance | Salesforce | StringeeX No answers on this topic |
Support Rating | Salesforce | StringeeX |
Implementation Rating | Salesforce | StringeeX No answers on this topic |
Alternatives Considered | Salesforce | StringeeX |
Return on Investment | Salesforce | StringeeX |
ScreenShots | Salesforce Service Cloud Screenshots | StringeeX Screenshots |