SAP Service Cloud vs. Vorex
SAP Service Cloud vs. Vorex
Product | Rating | Most Used By | Product Summary | Starting Price |
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SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A | |
Vorex | N/A | Vorex, acquired by Kesaya in February 2016, is professional services automation and ITSM software, used to create, manage and resolve IT service requests and tickets. | $15 per month |
SAP Service Cloud | Vorex | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SAP Service Cloud | Vorex | |
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Top Pros | No answers on this topic | |
Top Cons |
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SAP Service Cloud | Vorex | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SAP Service Cloud | Vorex | |
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Likelihood to Recommend | 8.6 (74 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (2 ratings) | - (0 ratings) |
Support Rating | 5.5 (1 ratings) | - (0 ratings) |
Ease of integration | 7.4 (42 ratings) | - (0 ratings) |
SAP Service Cloud | Vorex | |
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Likelihood to Recommend | SAP | Kaseya No answers on this topic |
Pros | SAP | Kaseya No answers on this topic |
Cons | SAP | Kaseya No answers on this topic |
Likelihood to Renew | SAP | Kaseya No answers on this topic |
Support Rating | SAP | Kaseya No answers on this topic |
Alternatives Considered | SAP | Kaseya No answers on this topic |
Return on Investment | SAP | Kaseya No answers on this topic |
ScreenShots |