Sitecore Experience Platform vs. Tridion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sitecore Experience Platform
Score 7.3 out of 10
N/A
N/AN/A
Tridion
Score 9.0 out of 10
N/A
Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its key components include: Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets,…N/A
Pricing
Sitecore Experience PlatformTridion
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Sitecore Experience PlatformTridion
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Sitecore Experience PlatformTridion
Top Pros
Top Cons
Features
Sitecore Experience PlatformTridion
Security
Comparison of Security features of Product A and Product B
Sitecore Experience Platform
8.0
1 Ratings
0% below category average
Tridion
9.0
9 Ratings
11% above category average
Role-based user permissions8.01 Ratings9.09 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Sitecore Experience Platform
6.8
1 Ratings
10% below category average
Tridion
8.5
8 Ratings
11% above category average
WYSIWYG editor7.01 Ratings8.08 Ratings
Admin section7.01 Ratings9.08 Ratings
Page templates8.01 Ratings9.08 Ratings
Mobile optimization / responsive design6.01 Ratings9.07 Ratings
Publishing workflow6.01 Ratings9.08 Ratings
Code quality / cleanliness00 Ratings8.07 Ratings
Library of website themes00 Ratings8.24 Ratings
Form generator00 Ratings8.33 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Sitecore Experience Platform
6.8
1 Ratings
4% below category average
Tridion
7.6
8 Ratings
4% above category average
Content taxonomy8.01 Ratings9.07 Ratings
SEO support6.01 Ratings9.06 Ratings
Bulk management8.01 Ratings9.08 Ratings
Community / comment management5.01 Ratings3.03 Ratings
Availability / breadth of extensions00 Ratings8.35 Ratings
Digital Experience Platform
Comparison of Digital Experience Platform features of Product A and Product B
Sitecore Experience Platform
7.4
1 Ratings
22% below category average
Tridion
-
Ratings
Campaign management8.01 Ratings00 Ratings
Cloud enablement6.01 Ratings00 Ratings
Content aggregation9.01 Ratings00 Ratings
Content classification9.01 Ratings00 Ratings
Multi-channel content personalization6.01 Ratings00 Ratings
DXP Third-Party Integrations8.01 Ratings00 Ratings
Digital asset management6.01 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Sitecore Experience Platform
-
Ratings
Tridion
9.1
8 Ratings
17% above category average
API00 Ratings8.36 Ratings
Internationalization / multi-language00 Ratings10.07 Ratings
Best Alternatives
Sitecore Experience PlatformTridion
Small Businesses
Kentico Xperience
Kentico Xperience
Score 7.1 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
OpenText TeamSite
OpenText TeamSite
Score 5.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sitecore Experience PlatformTridion
Likelihood to Recommend
8.0
(3 ratings)
9.9
(22 ratings)
Likelihood to Renew
-
(0 ratings)
6.3
(15 ratings)
Usability
9.0
(1 ratings)
8.5
(2 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Sitecore Experience PlatformTridion
Likelihood to Recommend
Sitecore
We need to spend a lot of time to learn things in Sitecore Experience Platform. I used it for 6 years and there was always something new to learn. Try to start using shortcuts as soon as you start working on it as it really saves a lot of time. Sitecore Experience Platform has maximum number of features which is good but then you need to spend time learning them all
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RWS Group
Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.
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Pros
Sitecore
  • Sitecore has a decent supply of out of the box components and capabilities that can be fairly easily styled to meet business needs without much customization needed. This often helps speed to market.
  • Sitecore has had the flexibility of offering on-premise hosting or cloud hosting to meet different needs of clients, though recently they have strongly pushed their cloud-based hosting. This is in alignment with the industry and very helpful for organizations that aren't looking to add another product to the portfolio of packages that their internal IT teams need to manage
  • Sitecore has a capable UI for editing content. Though some competition may do better in this regard, Sitecore's editing interface is fully capable.
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RWS Group
  • Makes it easy to spin up a new site quickly
  • Allows for numerous users to work on the same site without conflicting with each other's changes
  • Allows you to unpublish changes or revert to old versions if you make a mistake
  • Allows you to time publishing actions (for example, you can set it to happen overnight)
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Cons
Sitecore
  • Searching something is difficult, we need to backtrack a lot within Sitecore Experience Platform
  • I found Sitecore Experience Platform to be a bit slow, it takes time to load things
  • Its difficult to work with when we need every page and components to have translations
  • Publish items and subitems is possible but sub-sub items need to be published manually or we need to create scripts
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RWS Group
  • Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow.
  • When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance.
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Likelihood to Renew
Sitecore
No answers on this topic
RWS Group
I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.
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Usability
Sitecore
Implemented for various projects such as:›Market and sales intelligence Competitor tracking Management moves Social media tracking Customized information sourcing. Use web-scraping and parsing for data harvesting where the search is keyword-based and, the content and data extractions are required from various websites•Implemented for diverse requirements:›Social media tracking›Image recognition›Pricing comparison›Competitor content mapping›e-Commerce products’ cataloging, etc.
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RWS Group
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
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Support Rating
Sitecore
1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
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RWS Group
No answers on this topic
Alternatives Considered
Sitecore
All of these platforms have their pros and cons. Selecting the best fit is a matter aligning corporate need vs features provided. Have a .NET shop with an advanced marketing team looking to push UX forward and willing to pay a premium, then Sitecore may be the right fit. Have an organization centered around Java and only looking for basic CMS capabilities or looking for a budget-friendly option, then there may be better options beyond Sitecore.
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RWS Group
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
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Return on Investment
Sitecore
  • We faced issues while integrating it with other tools like Marketo and salesforce
  • Difficult to manage translations in this CMS
  • Easy to create user roles, categories, page structure and tags
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RWS Group
  • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
  • The learning curve is very slow, so training takes a lot of time and cost.
  • The revamped corporate site looks clean, modern, and is mobile-friendly.
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ScreenShots