TrustRadius

Shopify Plus vs. Zoey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Shopify Plus
Score 8.9 out of 10
N/A
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.N/A
Zoey
Score 0.0 out of 10
N/A
Zoey supports B2B and wholesale businesses and their ability to take orders anytime, anywhere, on any device. Their cornerstone offerings are: Zoey App: A mobile app for the sales team to take orders or generate sales quotes wherever they are Zoey Web: A self-service web portal for accounts to log in, see customized catalog and pricing options, place orders, and track already placed orders Zoey Admin: A web-based admin allows companies to manage…N/A
Pricing
Shopify PlusZoey
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Shopify PlusZoey
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Pricing is custom quoted based on a particular company's requirements. All features are included in the quote, so no feature restrictions based on pricing.
More Pricing Information
Community Pulse
Shopify PlusZoey
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Shopify PlusZoey
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Shopify Plus
8.6
29 Ratings
12% above category average
Zoey
-
Ratings
Product catalog & listings9.027 Ratings00 Ratings
Product management8.028 Ratings00 Ratings
Bulk product upload6.126 Ratings00 Ratings
Branding10.027 Ratings00 Ratings
Mobile storefront10.028 Ratings00 Ratings
Product variations7.127 Ratings00 Ratings
Website integration8.025 Ratings00 Ratings
Visual customization9.028 Ratings00 Ratings
CMS10.027 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Shopify Plus
8.0
28 Ratings
6% above category average
Zoey
-
Ratings
Abandoned cart recovery7.127 Ratings00 Ratings
Checkout user experience9.028 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Shopify Plus
10.0
28 Ratings
19% above category average
Zoey
-
Ratings
eCommerce security10.028 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Shopify Plus
6.4
29 Ratings
15% below category average
Zoey
-
Ratings
Promotions & discounts6.128 Ratings00 Ratings
Personalized recommendations4.123 Ratings00 Ratings
SEO9.028 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Shopify Plus
7.3
27 Ratings
6% below category average
Zoey
-
Ratings
Order processing8.027 Ratings00 Ratings
Inventory management7.126 Ratings00 Ratings
Shipping7.126 Ratings00 Ratings
Custom functionality7.027 Ratings00 Ratings
Best Alternatives
Shopify PlusZoey
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Shopify PlusZoey
Likelihood to Recommend
3.3
(29 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Shopify PlusZoey
Likelihood to Recommend
Shopify
Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
FP
Fallon Penrod
Independent Contractor
Read full review
Zoey Inc.
No answers on this topic
Pros
Shopify
  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Verified User
Anonymous
Read full review
Zoey Inc.
No answers on this topic
Cons
Shopify
  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Ricky Jordan | TrustRadius Reviewer
Ricky Jordan
Senior Computer Systems Admin
Read full review
Zoey Inc.
No answers on this topic
Support Rating
Shopify
Always are quick to answer our questions and help us find a solution
Verified User
Anonymous
Read full review
Zoey Inc.
No answers on this topic
Alternatives Considered
Shopify
Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
Verified User
Anonymous
Read full review
Zoey Inc.
No answers on this topic
Return on Investment
Shopify
  • Shopify Plus has been a very cost effective solution for us.
  • As our business grows, it's easy to train new hires on how to use Shopify Plus.
  • What we've lost in the missing features of Shopify we've made up for in the other areas.
Verified User
Anonymous
Read full review
Zoey Inc.
No answers on this topic
ScreenShots

Shopify Plus Screenshots

Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.

Zoey Screenshots

Screenshot of Zoey's Billing System lets you do deposit/balance billing, Net Terms payments and other more complex billing scenarios common to B2B businesses.Screenshot of Net Terms can be established on a per-customer basis, with spending limits and other rules established to ensure risk is managed on a per buyer situation. You can also set terms to begin based on when an item was order or shipped, and also block past due buyers from purchasing until they get current.Screenshot of Restrict access to your store so only registered buyers can login. Or, have a public site and require login to see customer-specific pricing. You're in control over what's publicly accessible.Screenshot of Offer a B2B-optimized order portal for easy building of complex orders, including adding multiple items to the cart in a single screen.Screenshot of The Zoey App lets your sales team close sales anytime, anywhere, on iOS and Android devices. Check inventory, look up product information, verify customer-specific prices, and create Sales Quotes and orders.Screenshot of Create Sales Quotes as a draft order to your buyers to review and convert to a completed order with ease.