Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Telegram
Score 8.8 out of 10
N/A
Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.N/A
Pricing
SlackTelegram
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SlackTelegram
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SlackTelegram
Considered Both Products
Slack
Chose Slack
Slack is the first level of organization after Whatsapp/Telegram groups for teams. Slack is easier to adapt but more feature-limited and also more expensive than Discord. Slack is more well-suited for communication and less suited for task management than Trello. More focused …
Chose Slack
Slack is so much better in so many many ways! While Telegram is useful, it has a lot of bugs! Which is so very frustrating and confusing, especially when you're in a hurry to message someone. On the other hand, I have never experienced a single bug and error from Slack, which …
Chose Slack
Before Slack, I used to use Telegram and Whatsapp, but they both were also my personal platform to chat with friends and family. This mix between personal and professional life was very damaging because it felt like I was always working. Slack gave me the possibility to feel …
Chose Slack
It depends on the company size, if the company is small its better to use other messengers which are more lean and simple, slack in my opinion is very useful once you can use all of it's benefits as an integration with the other services which are very strong, we have …
Chose Slack
Slack is a faster tool for communication since everything is in-app. It syncs with all my devices, so I don't miss anything. Other platforms redirect, which slows down its performance. The accessibility of slack works for everyone in the community. Circle Community Platform
Telegram
Chose Telegram
Telegram's platform enables for the transfer of large files, making it an ideal medium for file sharing. I can transmit and
Chose Telegram
Telegram is more secure and more precise than WhatsApp. More flexible and more engagement is possible than WhatsApp.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SlackTelegram
Project Management
Comparison of Project Management features of Product A and Product B
Slack
7.9
400 Ratings
0% above category average
Telegram
-
Ratings
Task Management7.8252 Ratings00 Ratings
Gantt Charts7.061 Ratings00 Ratings
Scheduling7.8208 Ratings00 Ratings
Workflow Automation7.9227 Ratings00 Ratings
Mobile Access9.2387 Ratings00 Ratings
Search8.2385 Ratings00 Ratings
Visual planning tools7.3150 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.6
410 Ratings
7% above category average
Telegram
-
Ratings
Chat9.7410 Ratings00 Ratings
Notifications9.0406 Ratings00 Ratings
Discussions9.2397 Ratings00 Ratings
Surveys8.1249 Ratings00 Ratings
Internal knowledgebase7.7249 Ratings00 Ratings
Integrates with GoToMeeting8.5111 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.5184 Ratings00 Ratings
Integrates with Outlook8.4122 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.4
384 Ratings
4% above category average
Telegram
-
Ratings
Versioning8.0185 Ratings00 Ratings
Video files8.5340 Ratings00 Ratings
Audio files8.6335 Ratings00 Ratings
Document collaboration8.1269 Ratings00 Ratings
Access control8.2250 Ratings00 Ratings
Advanced security features8.2213 Ratings00 Ratings
Integrates with Google Drive8.8213 Ratings00 Ratings
Device sync9.2273 Ratings00 Ratings
Best Alternatives
SlackTelegram
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
WhatsApp Business
WhatsApp Business
Score 8.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
WhatsApp Business
WhatsApp Business
Score 8.1 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
WhatsApp Business
WhatsApp Business
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SlackTelegram
Likelihood to Recommend
9.3
(410 ratings)
9.9
(9 ratings)
Likelihood to Renew
9.4
(20 ratings)
-
(0 ratings)
Usability
9.9
(29 ratings)
-
(0 ratings)
Support Rating
1.0
(65 ratings)
-
(0 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
SlackTelegram
Likelihood to Recommend
Salesforce
I would definitely recommend Slack to everyone who needs a messaging platform for work. The thing that I most appreciate on Slack is the possibility of talking to my coworkers without using my personal number or personal apps. This way, I can separate what is work and what is not. Slack even has the option to mute notifications after work hours. I'm able to keep track of every project and discuss them in an easy and fast way. Another great thing is that you can keep and check the history of channels and groups, this way the discussions are never lost when someone joins the project in the middle of it or someone leaves, the history is always there. The only thing that bothers me in the platform is the system of threads, where you can easily lose the messages cause they look kind of hidden. If you have multiple subjects with someone and the person only responds in threads, it's very common to lose their messages.
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Open Source
Telegram has been very well suited for family video calls and conversations where detailed and private information is being shared. Video calling is fantastic and I'm so thrilled that they added group video calls now! The video quality is also so good that I've been able to use it to make virtual portrait sessions happen. I just don't use this for sending out formal contracts and things like that. I feel like email still needs to be used for those scenarios, but any client that just wants a secure way of communicating with me about their private family matters...this is THE app to use!
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Pros
Salesforce
  • Organize threads of project content - WAY easier than having multiple emails
  • Provide the ability for others to observe communication on projects or topics that they aren't directly involved in
  • Create a space to share universal business announcements
  • Create spaces for topics that are fun
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Open Source
  • Easy to use and user friendly
  • Collaborating application
  • File sharing
  • Audio and video calling feature
  • Instant messaging
  • Channel and group formation
  • Data security
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Cons
Salesforce
  • While threads exist to keep conversations organized, managing and finding threads within channels can be cumbersome. Enhancements in thread management and search capabilities could be beneficial.
  • Slack has a limit on the size of files that can be directly uploaded. Increasing this limit or providing smoother integration with external file-sharing services could be beneficial.
  • Managing guest access can be cumbersome, and simplifying the process for inviting and controlling guest users would be beneficial.
  • Slack primarily operates within individual workspaces, making it challenging to collaborate across different workspaces. Enhancing features for inter-workspace communication could improve collaboration for organizations with multiple Slack instances.
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Open Source
  • It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
  • They should restrict those users who run nudity in the Telegram groups and community.
  • Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.
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Likelihood to Renew
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
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Open Source
No answers on this topic
Usability
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Open Source
No answers on this topic
Support Rating
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Open Source
No answers on this topic
Implementation Rating
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Open Source
No answers on this topic
Alternatives Considered
Salesforce
Microsoft Teams got very confusing for me with all of the tabs and different things to learn how to use it. I felt that Slack has a much cleaner look and makes it easy for anyone to learn how to use. I also like how it integrates seamlessly into our Google/mac workspace!
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Open Source
I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but telegram for vas communication
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Return on Investment
Salesforce
  • Allowing our team to communicate, especially in a remote-first environment is invaluable
  • Sharing sensitive information securely is a great feature so we don't have to rely on other software
  • Direct communication with our clients through Slack Connect helps us reach a larger audience and therefore increases our opportunity for revenue
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Open Source
  • Easy reach for our customers with accurate information and supported media
  • Instant audio and visual sharing
  • Reach more guests and customers easily
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ScreenShots