Likelihood to Recommend AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
Read full review AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
Read full review Pros The Deja-Click Recorder is an excellent tool. Good UI that translates to large NOC screens well. Easy Alerting and Reporting. Rob Bates Public & Private Cloud Senior Engineer
Read full review Request tracing with code profiling. Automated alerting on latency and response codes for each API. Low resource overhead while collecting data from our application servers. Highly performant dashboard that enables us to make progress rapidly. Very resilient. We have not seen a downtime in their service in the entire year that we have used them. Identify database and cache requests that are taking longer than expected Read full review Cons Tool is complicated for Alert creation AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance. Read full review The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages. Read full review Likelihood to Renew Reviewing other cost saving options
Read full review We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
Read full review Usability Pretty good product only issue was cost
Read full review As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
Read full review Support Rating I've been unable to contact support after several attempts.
Read full review Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
Read full review Alternatives Considered We moved all of our services to
Site24x7 after several years with AlertSite. We looked at
Uptrends and
Pingdom to name a few whilst evaluating options.
Pingdom lacks functionality and
Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
Rob Bates Public & Private Cloud Senior Engineer
Read full review What we found positive in AppOptics from others is:
Easy to install and manage. Various stack support. Point to point deep-dive metrics and correlation. Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently. Alerts can be sent on different channels. Read full review Return on Investment A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased. A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues. Read full review Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting. As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided. Dashboards can be useful for making future strategy based on trends. Installation and integration is easy. Read full review ScreenShots SolarWinds AppOptics Screenshots