AlertSite vs. Splunk Real User Monitoring (RUM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlertSite
Score 8.2 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Splunk Real User Monitoring (RUM)
Score 8.6 out of 10
N/A
Splunk Infrastructure Real User Monitoring (RUM) enables monitoring of any stack, on-prem, hybrid, and multiclou
$14
per 10,000 sessions
Pricing
AlertSiteSplunk Real User Monitoring (RUM)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlertSiteSplunk Real User Monitoring (RUM)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlertSiteSplunk Real User Monitoring (RUM)
Top Pros
Top Cons
Features
AlertSiteSplunk Real User Monitoring (RUM)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
AlertSite
7.5
4 Ratings
2% below category average
Splunk Real User Monitoring (RUM)
8.3
9 Ratings
8% above category average
Application monitoring8.04 Ratings8.79 Ratings
Database monitoring6.53 Ratings8.29 Ratings
Threshold alerts8.04 Ratings8.29 Ratings
Predictive capabilities7.03 Ratings8.19 Ratings
Application performance management console7.54 Ratings8.58 Ratings
Collaboration tools6.02 Ratings7.87 Ratings
Out-of-the box templates to monitor applications8.04 Ratings8.49 Ratings
Application dependency mapping and thresholding7.53 Ratings8.19 Ratings
Virtualization monitoring8.02 Ratings8.39 Ratings
Server availability and performance monitoring8.54 Ratings8.38 Ratings
Server usage monitoring and capacity forecasting8.03 Ratings8.78 Ratings
IT Asset Discovery7.53 Ratings7.97 Ratings
Best Alternatives
AlertSiteSplunk Real User Monitoring (RUM)
Small Businesses
GitLab
GitLab
Score 8.9 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
Site24x7 All-in-One Monitoring
Site24x7 All-in-One Monitoring
Score 9.1 out of 10
Site24x7 All-in-One Monitoring
Site24x7 All-in-One Monitoring
Score 9.1 out of 10
Enterprises
Site24x7 All-in-One Monitoring
Site24x7 All-in-One Monitoring
Score 9.1 out of 10
Site24x7 All-in-One Monitoring
Site24x7 All-in-One Monitoring
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlertSiteSplunk Real User Monitoring (RUM)
Likelihood to Recommend
8.0
(4 ratings)
8.7
(9 ratings)
Likelihood to Renew
3.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
2.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
AlertSiteSplunk Real User Monitoring (RUM)
Likelihood to Recommend
SmartBear
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
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Splunk
Splunk RUM was really helpful in identifying brute force attacks as we used Splunk query language and were able to identify how many failed login attempts were made from which country and blacklisted those IP's. Since Splunk entirely depends on Splunk query language, if there are no logs or you delete the logs you can't perform analysis, as there is no stream of live data and also it depends on how frequently your data can be indexed.
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Pros
SmartBear
  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
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Splunk
  • End-to-end visibility enables me to see each transaction from start to finish thereby making it easy to know where exactly an anomaly is coming from.
  • They have a really kind and helpful customer support.
  • Application monitoring.
  • End user performance metrics.
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Cons
SmartBear
  • Tool is complicated for Alert creation
  • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
  • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
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Splunk
  • The setting baseline for AI-driven troubleshooting requires more documentation to implement.
  • Room for integration with open sourced or inhouse monitoring tools.
  • Required more flexibility on setting up mobile OS performance metrics.
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Likelihood to Renew
SmartBear
Reviewing other cost saving options
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Splunk
No answers on this topic
Usability
SmartBear
Pretty good product only issue was cost
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Splunk
No answers on this topic
Support Rating
SmartBear
I've been unable to contact support after several attempts.
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Splunk
No answers on this topic
Alternatives Considered
SmartBear
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Splunk
Splunk Real User Monitoring (RUM) has a much better artificial intelligence engine. It also has a much better and more intuitive user interface. Splunk RUM also allows end-to-end visibility into the front and the backend. Technical support and customer service are also much better than Goliath. Query performance is faster than Goliath.
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Return on Investment
SmartBear
  • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
  • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
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Splunk
  • Splunk is a single platform to perform all your analysis from front end to backend and all services.
  • Splunk licensing is quite costly.
  • Splunk is an excellent tool for data engineering and cyber security purpose.
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ScreenShots