Smartsheet vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.0 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$14
per month
SmartSuite
Score 6.3 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
SmartsheetSmartSuite
Editions & Modules
Individual
$14
per month
Business
$25
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SmartsheetSmartSuite
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SmartsheetSmartSuite
Top Pros
Top Cons
Features
SmartsheetSmartSuite
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
7.7
123 Ratings
2% above category average
SmartSuite
5.0
19 Ratings
41% below category average
Task Management8.1120 Ratings5.619 Ratings
Resource Management8.7102 Ratings5.418 Ratings
Gantt Charts7.9103 Ratings5.015 Ratings
Scheduling8.5105 Ratings5.217 Ratings
Workflow Automation8.094 Ratings5.418 Ratings
Team Collaboration8.3116 Ratings5.619 Ratings
Support for Agile Methodology8.476 Ratings5.519 Ratings
Support for Waterfall Methodology5.674 Ratings1.01 Ratings
Document Management6.595 Ratings5.418 Ratings
Email integration7.994 Ratings5.418 Ratings
Mobile Access7.290 Ratings5.418 Ratings
Timesheet Tracking6.257 Ratings5.015 Ratings
Change request and Case Management8.163 Ratings5.217 Ratings
Budget and Expense Management8.069 Ratings5.216 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
6.6
61 Ratings
12% below category average
SmartSuite
3.8
16 Ratings
65% below category average
Quotes/estimates5.639 Ratings5.015 Ratings
Invoicing6.132 Ratings1.01 Ratings
Project & financial reporting7.155 Ratings5.015 Ratings
Integration with accounting software7.629 Ratings4.210 Ratings
Best Alternatives
SmartsheetSmartSuite
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartsheetSmartSuite
Likelihood to Recommend
8.4
(141 ratings)
5.6
(19 ratings)
Likelihood to Renew
10.0
(23 ratings)
9.1
(1 ratings)
Usability
8.6
(12 ratings)
1.5
(2 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(45 ratings)
1.5
(2 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
1.5
(2 ratings)
User Testimonials
SmartsheetSmartSuite
Likelihood to Recommend
Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
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SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Pros
Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
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Cons
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Likelihood to Renew
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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SmartSuite
I have a great expereance
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Usability
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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SmartSuite
This is beta software without support. Nobody works at this company.
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Support Rating
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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SmartSuite
They have a great tutorial and a lot of hits during the work process
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Implementation Rating
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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SmartSuite
That's easy. Just try
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Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Return on Investment
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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ScreenShots

SmartSuite Screenshots

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