What users are saying about
11 Ratings
11 Ratings
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Score 9.3 out of 100
8 Ratings
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Score 5 out of 100

Feature Set Ratings

    Publishing

    9.0

    SocialPilot

    90%

    Webtrends Social

    Feature Set Not Supported
    N/A
    SocialPilot ranks higher in 2/2 features

    Content planning and scheduling

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Workflow management

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Engagement

    9.5

    SocialPilot

    95%

    Webtrends Social

    Feature Set Not Supported
    N/A
    SocialPilot ranks higher in 1/1 features

    Bulk actions

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Marketing

    9.0

    SocialPilot

    90%

    Webtrends Social

    Feature Set Not Supported
    N/A
    SocialPilot ranks higher in 2/2 features

    Content marketing

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Paid media management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Channel coverage/integration

    9.5

    SocialPilot

    95%

    Webtrends Social

    Feature Set Not Supported
    N/A
    SocialPilot ranks higher in 5/5 features

    Twitter

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Facebook

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    LinkedIn

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Instagram

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Pinterest

    9.5
    95%
    2 Ratings
    N/A
    0 Ratings

    Reporting/analytics

    9.5

    SocialPilot

    95%

    Webtrends Social

    Feature Set Not Supported
    N/A
    SocialPilot ranks higher in 2/2 features

    Campaign success analytics

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Real-time tracking

    9.5
    95%
    2 Ratings
    N/A
    0 Ratings

    Account management

    9.8

    SocialPilot

    98%

    Webtrends Social

    Feature Set Not Supported
    N/A
    SocialPilot ranks higher in 2/2 features

    Role-based user permissions & privileges

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Mobile access

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • SocialPilot is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.5

    SocialPilot

    95%
    3 Ratings
    5.0

    Webtrends Social

    50%
    2 Ratings

    Likelihood to Renew

    SocialPilot

    N/A
    0 Ratings
    6.0

    Webtrends Social

    60%
    1 Rating

    Usability

    9.5

    SocialPilot

    95%
    2 Ratings

    Webtrends Social

    N/A
    0 Ratings

    Support Rating

    9.5

    SocialPilot

    95%
    2 Ratings
    8.0

    Webtrends Social

    80%
    2 Ratings

    Implementation Rating

    SocialPilot

    N/A
    0 Ratings
    10.0

    Webtrends Social

    100%
    2 Ratings

    Likelihood to Recommend

    SocialPilot

    I've already introduced it to a number of my colleagues and it's saving them time too.
    Jai Taylor | TrustRadius Reviewer

    Webtrends Social

    Webtrends Social offers social media marketers an abundance of tools needed for monitoring, managing campaigns and resolving customer issues in the social media space. In regards to the pricing, I would say it is less appropriate for small to medium-sized businesses where the social marketing aspect is an add-on or supplemental to the main marketing channels.
    Anonymous | TrustRadius Reviewer

    Pros

    SocialPilot

    • Acts as single interface for all the social networks
    • Provides social media analytics
    • Provides powerful collaboration features to teams
    • Creation, curation, scheduling and publishing posts
    Daniel Cooper | TrustRadius Reviewer

    Webtrends Social

    • It provided strong metrics on followers, contest entries, and shares.
    • I could easily track the effectiveness of campaigns in reaching and engaging consumers. Beyond building hype around the product, it was easy to track goals metrics. I had access to every metric I needed to gauge campaign effectiveness.
    • The tools gave me fine-grained control over the look and feel making it very easy to match my company's branding.
    Anonymous | TrustRadius Reviewer

    Cons

    SocialPilot

    • The interface is kind of outdated, but easy to get around
    Josh Walker | TrustRadius Reviewer

    Webtrends Social

    • The number of platforms it manages
    • Being able to use a wider range of media types
    • Learning curve could be improved upon for the UX
    Anonymous | TrustRadius Reviewer

    Pricing Details

    SocialPilot

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $30.00

    Starting Price

    $30 per month - Manage 25 Social Media Accounts

    SocialPilot Editions & Modules

    Edition
    Professional Plan$30.001
    Small Team Plan$50.002
    Agency Plan$100.003
    1. per month - Manage 25 Social Media Accounts
    2. per month - Manage 50 Social Media Accounts
    3. per month - Manage 100 Social Media Accounts
    Additional Pricing Details
    Start with an Individual Plan at just $8.33/month (Billed annually). This allows social media marketers to manage up to 5 social media accounts, publish 50 posts a day, and discover curated content.

    Webtrends Social

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    Webtrends Social Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    SocialPilot

    No score
    No answers yet
    No answers on this topic

    Webtrends Social

    Webtrends Social 6.0
    Based on 1 answer
    Unfortunately, they changed the pricing structure and simultaneously offered less support. They did offer premium support, but it was very expensive
    Anonymous | TrustRadius Reviewer

    Usability

    SocialPilot

    SocialPilot 9.5
    Based on 2 answers
    I setup my accounts in minutes and was posting to social channels immediately without any delay. Really pleasing experience.
    Jai Taylor | TrustRadius Reviewer

    Webtrends Social

    No score
    No answers yet
    No answers on this topic

    Support Rating

    SocialPilot

    SocialPilot 9.5
    Based on 2 answers
    They help users make the most of SocialPilot and queries are attended to almost immediately. They even allow us to attach media to help the support team understand the query better.
    Daniel Cooper | TrustRadius Reviewer

    Webtrends Social

    Webtrends Social 8.0
    Based on 2 answers
    They were fantastic. Highly responsive.
    Anonymous | TrustRadius Reviewer

    Online Training

    SocialPilot

    No answers on this topic

    Webtrends Social

    They didn't have any at the time.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    SocialPilot

    No score
    No answers yet
    No answers on this topic

    Webtrends Social

    Webtrends Social 10.0
    Based on 2 answers
    This was a very straightforward process. First, we customized the look and feel to make it just the way we wanted it. When we were done, we notified our rep who then did some work on their side before pushing the site live. This all worked flawlessly
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    SocialPilot

    Josh Walker | TrustRadius Reviewer

    Webtrends Social

    After evaluating Webtrends Social, I'd have to say in regards to the cost and the overall capabilities of the solution that other tools such as Social Sprout offer a more competitive package. For the amount you are paying on a monthly basis you are being offered tools that can get the job done at a better price point to warrant getting a tool for the department.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    SocialPilot

    • It's had a positive impact that it saves hundreds of pounds a month compared to competitor
    • It is saving my staff time in setting up posts
    • It allows for us all to be using the system rather than logging into one account and conflicting with each other (again time saving)
    Jai Taylor | TrustRadius Reviewer

    Webtrends Social

    • Reduced hours per week resolving customer issues
    • Increased efficiency on engagement reporting
    • Is costly to recoup ROI
    Anonymous | TrustRadius Reviewer

    Screenshots

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