SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.
$1,638
per year
Spiceworks Help Desk
Score 8.3 out of 10
N/A
Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based…
Given SolarWinds' popularity we actually ended up not trying any other products. Over time we have tried to use other systems, such as Spiceworks, for other small things and found it to not be as powerful. Some of the alerting was the same but there was no way to deep dive into …
Other products I've used (Spiceworks, Mikrotik's The Dude) are good at their jobs but ultimately don't have the scalability of NPM or the more advanced network visibility features that make NPM so great. Other products (like Spiceworks especially) are also built as several …
They each have their place, but SolarWinds allowed us more and better features and alerts than the implementations of the other two that we were using.
Solar Winds is usually high rated by most users. Pricing is all over the board and depends on the day of the month. It has the main features we were looking for. They are always adding things to it.
In the past I have "tried" to utilize a couple of different "free" alternatives, including Spiceworks and OpsView. I found both hard to configure and quick to overwhelm me with what I considered useless information. I have also looked at larger network management systems like HP…
SolarWinds is far superior but it is a locally installed application. I think each does things well. For a free or paid no-ad version legacy style it was great. As for cloud-only options, I think there are still some things that need to be improved on. There needs to be …