SonicWall Email Security Appliances vs. Trend Micro Smart Protection Suite, with XGen

While this solution is capable of managing a smaller environment, I'm weary to install it into a larger customers' environment. This solution does a decent job of basic email security and centrally managed controls. Hardware upgrade options seem limited though if adding a lot more email boxes. Retention options are limited compared to other products.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• Simple GUI interface where everything is in one location and easy to use.
• Simple setup, but allows you to be flexible with different security zones.
• Robust, stays up and running.

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• Manufacturer is focused on several solutions (so likely not enough focus in one area)
• Not the most cost effective solution

Incentivized

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

We switched from Watchguard to SonicWALL because of the ease of use and everything was located in one place. At the time Watchguard was changing to force you to use a server to manage your VPNs, and we didn't see a reason to have to manage another product when it should have been able to do everything itself. SonicWALL met and exceeded our expectations.

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• Blocks a majority of spam and malicious emails
• Sandboxing options limited
• Not the best solution out there that we have seen

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized