What users are saying about
27 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Splashtop Business Access

Splashtop is great for users that want remote access, but the company doesn't necessarily have the infrastructure in place for virtual remote environments. It's more secure then using VPN and allows employees to leverage their own devices to access the network. We found the experience to be very fast while working remotely. Splashtop must be installed on the device you wish to use to access the remote computer, so an impromptu session via a web interface isn't an option. This is a bigger issue if you are away at a hotel business center and can't install the software because you do not have administrator rights and the hotel doesn't allow you to install software
Paul Cheng profile photo

Feature Rating Comparison

Remote Administration

Splashtop Business Access
8.4
Screen sharing
Splashtop Business Access
9.4
File transfer
Splashtop Business Access
8.5
Instant message
Splashtop Business Access
7.6
Access to sleeping/powered-off computers
Splashtop Business Access
6.5
Over-the-Internet remote session
Splashtop Business Access
9.1
Initiate remote control from mobile
Splashtop Business Access
8.8
Remote management of servers & workstations
Splashtop Business Access
7.0
Centralized management dashboard
Splashtop Business Access
8.5
Session record
Splashtop Business Access
9.0
Annotations
Splashtop Business Access
8.5
Multi-platform remote control
Splashtop Business Access
9.2

Pros

Splashtop Business Access

  • Remote desktop - Obviously this would be the whole reason for Splashtop but for some reason, it works better than others we have used in the past.
  • File transfer is really nice and it actually works the way it is supposed to.
  • SOS function is great because it allows for us to easily access machines that normally we could not unless a full client is installed.
Matthew James profile photo

Cons

Splashtop Business Access

  • Large scale rollout can be improved, deployment is flakey.
  • Business Access Solo is very nicely priced, but numerous vital features are removed.
Derek Schroeder profile photo

Usability

Splashtop Business Access

Splashtop Business Access 9.5
Based on 2 answers
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Paul Cheng profile photo

Support

Splashtop Business Access

Splashtop Business Access 8.5
Based on 2 answers
To be honest, I have only had to use the support once from Splashtop and that was because of a silly user error and then one other time to inquire about upcoming features for future versions. So I can't really speak to their support level as I have not really needed to use it. So that can be viewed two ways I suppose. But I see it as a positive.
Matthew James profile photo

Alternatives Considered

Splashtop Business Access

I used LogMeIn and later I search for others alternatives. Searching on internet I found Splashtop, the price sound amazing for me so I starting with the trial version, after testing I see that was easy and accomplish the goal that we were looking for I was even more interesting. In many cases, I used it from my mobile, so I try to use it but I couldn't, the application has a bug. I send an email and explain to them that I am a potential customer but I cannot test the mobile version - they ask me some information about my mobile and the next day they sent me an email that updates the app from the play store. And it works, they fixed it. So the compromise that they have and their great support was the final step to take the decision. And we have 4 happy years with them without any claim.
No photo available

Return on Investment

Splashtop Business Access

  • Saved me hundreds of dollars.
  • Saved me hours of time.
  • Made it possible to act quickly on issues no matter where I am.
Bruce Eichelberger profile photo

Pricing Details

Splashtop Business Access

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splashtop Business Access Editions & Modules

Edition
Business Access Solo$601
Business Access Pro$992
  1. per year
  2. per user, per year
Additional Pricing Details
All plans billed yearly

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