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Acuity Scheduling, a Squarespace company vs. TidyCal

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acuity Scheduling, a Squarespace company

    Score8.2 out of 10
    N/AAcuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

    $14

    per month

    TidyCal

    Score9.7 out of 10
    N/AA tool to make scheduling the next meeting easier with calendar integrations, booking pages, and customization. Trying to schedule a meeting can lead to the hassle of back-and-forth emailing to find a time that works. (“Next month is a no-go, too. Should we try for 3 p.m. CT after the next solar eclipse?”) Also coordinating between time zones and tracking availability across personal and work calendars can be a challenge. TidyCal is presented as an…

    $39

    one-time fee per user

    Pricing
    Acuity Scheduling, a Squarespace companyTidyCal
    Editions & Modules
    Emerging
    $14
    per month
    Growing
    $23
    per month
    Powerhouse
    $45
    per month
    TidyCal
    $39
    one-time fee per user
    TidyCal Agency Plan
    $79
    one-time fee per user
    Offerings
    Pricing Offerings
    Acuity Scheduling, a Squarespace companyTidyCal
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Acuity Scheduling, a Squarespace companyTidyCal
    Considered Both Products
    Squarespace
    No answer on this topic
    AppSumo Originals
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    26 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    26 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    27 Answers
    80%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    24 Answers
    67%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    26 Answers
    88%
    Implementation went as expected
    7 Answers
    Best Alternatives
    Acuity Scheduling, a Squarespace companyTidyCal
    Small Businesses
    Square Appointments
    Score10 out of 10
    Google Calendar
    Score9.2 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    Google Calendar
    Score9.2 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Google Calendar
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acuity Scheduling, a Squarespace companyTidyCal
    Likelihood to Recommend
    9.3
    (48 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (9 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.7
    (16 ratings)
    -
    (0 ratings)
    User Testimonials
    Acuity Scheduling, a Squarespace companyTidyCal
    Likelihood to Recommend
    Squarespace
    I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
    Incentivized
    Read full review
    AppSumo Originals
    Maybe if you are needing a large enterprise solution you may need something else but we have found that it fits all of needs as a 32 people team. It has worked flawlessly since we installed it. I keep focusing on this but it is a 30 min set up and that’s it.
    Read full review
    Pros
    Squarespace
    • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
    • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
    • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
    • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
    • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
    • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
    Incentivized
    Read full review
    AppSumo Originals
    • Meetings can be planned automatically without my intervention.
    • TidyCal is a very user-friendly and simple program.
    • Seamlessly combines all of my calendars.
    Incentivized
    Read full review
    Cons
    Squarespace
    • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
    • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
    • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
    Incentivized
    Read full review
    AppSumo Originals
    • One of my clients wanted to set up membership subscriptions that can be billed through the app. As far as I can tell it doesn't have that capability yet.
    • It would be great if Square was one of the integrations.
    • Maybe being able to set travel time to in-person meetings by integration with Google Maps?
    Incentivized
    Read full review
    Likelihood to Renew
    Squarespace
    Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
    Incentivized
    Read full review
    AppSumo Originals
    No answers on this topic
    Usability
    Squarespace
    It is very easy to use once you get to know the program but with years of working with the program I am still finding new things that I had wished I knew about earlier. I feel like aspects of the website become hidden that would help productivity a lot if I knew they existed beforehand.
    Incentivized
    Read full review
    AppSumo Originals
    Usability is ridiculously easy.
    Read full review
    Support Rating
    Squarespace
    Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
    Incentivized
    Read full review
    AppSumo Originals
    No answers on this topic
    Alternatives Considered
    Squarespace
    In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
    Incentivized
    Read full review
    AppSumo Originals
    In Google Calendar, we can't do advance booking. First, we have to collaborate on confirming a time suitable for everyone before scheduling a meeting this may lead to time waste for all the parties, this problem can be solved with the help of TidyCal resulting in better time management.
    Incentivized
    Read full review
    Return on Investment
    Squarespace
    • Minimizing no shows
    • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
    • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
    • Honestly just saving me from scheduling nightmares and headaches
    • Timezones! It does it for you! (I work internationally)
    Incentivized
    Read full review
    AppSumo Originals
    • For the price it is the best invest that the company made (29$)
    • We improve aor relations with the customers
    • Consultants (SOC) can make better support to the customers
    Incentivized
    Read full review
    ScreenShots

    TidyCal Screenshots

    Product screenshot