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164 Ratings
59 Ratings
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Score 7.6 out of 100

Symantec Endpoint Security

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164 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Feature Set Ratings

    Endpoint Security

    Symantec Advanced Threat Protection

    Feature Set Not Supported
    N/A
    8.0

    Symantec Endpoint Security

    80%
    Symantec Endpoint Security ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.0
    80%
    35 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    8.5
    85%
    37 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.4
    84%
    39 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.5
    75%
    27 Ratings

    Infection Remediation

    N/A
    0 Ratings
    7.2
    72%
    38 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    7.8
    78%
    34 Ratings

    Malware Detection

    N/A
    0 Ratings
    8.3
    83%
    39 Ratings

    Attribute Ratings

    • Symantec Advanced Threat Protection is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
    • Symantec Endpoint Security is rated higher in 2 areas: Likelihood to Renew, Usability

    Likelihood to Recommend

    7.5

    Symantec Advanced Threat Protection

    75%
    16 Ratings
    7.1

    Symantec Endpoint Security

    71%
    68 Ratings

    Likelihood to Renew

    7.0

    Symantec Advanced Threat Protection

    70%
    2 Ratings
    9.1

    Symantec Endpoint Security

    91%
    4 Ratings

    Usability

    7.0

    Symantec Advanced Threat Protection

    70%
    2 Ratings
    9.1

    Symantec Endpoint Security

    91%
    5 Ratings

    Availability

    Symantec Advanced Threat Protection

    N/A
    0 Ratings
    9.0

    Symantec Endpoint Security

    90%
    4 Ratings

    Support Rating

    8.0

    Symantec Advanced Threat Protection

    80%
    3 Ratings
    1.8

    Symantec Endpoint Security

    18%
    23 Ratings

    Implementation Rating

    8.0

    Symantec Advanced Threat Protection

    80%
    1 Rating
    6.4

    Symantec Endpoint Security

    64%
    2 Ratings

    Likelihood to Recommend

    Broadcom

    It is valuable software for when it comes to a large or medium organization, since it helps to protect the endpoints, but as the number of servers increases its value increases. However, it is important to keep in mind that when it comes to low end devices, its protection can affect their performance. This is because it is not a software with a very light agent.
    Read full review

    Broadcom

    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Read full review

    Pros

    Broadcom

    • USB Control. Only allow certain usb devices to be connected and allow on certain users to have the ability to us usb keys.
    • Easy of Administration, configuration and installation.
    • Support is excellent. When I've called in for help they go above and beyond to help you resolve you issue or answer your questions on a certain configuration.
    Read full review

    Broadcom

    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Read full review

    Cons

    Broadcom

    • The interface can be a little wonky at times and can slow to a crawl when trying to do too much.
    • Having to manually (or use another tool such as Symantec Enterprise Manager) to upgrade the endpoints is not the best way to implement clients.
    • Pricing for purchase and upgrade is a little strange and takes more thinking than it should.
    • They were recently purchased by Broadcomm and the new regime has been making some changes that appear to be more for larger customers.
    Read full review

    Broadcom

    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Read full review

    Pricing Details

    Symantec Advanced Threat Protection

    Starting Price

    Editions & Modules

    Symantec Advanced Threat Protection editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Symantec Endpoint Security

      Starting Price

      Editions & Modules

      Symantec Endpoint Security editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Broadcom

        Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking
        Read full review

        Broadcom

        Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
        Read full review

        Usability

        Broadcom

        There is a small learning curve, but compared to other AV products it is fairly simple and easy to catch onto
        Read full review

        Broadcom

        Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
        Read full review

        Reliability and Availability

        Broadcom

        No answers on this topic

        Broadcom

        We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
        Read full review

        Support Rating

        Broadcom

        Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.
        Read full review

        Broadcom

        Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
        Read full review

        Implementation Rating

        Broadcom

        No, besides to review documentation prior to beginning. That is what helped lead to a smooth implementation
        Read full review

        Broadcom

        Use a third party deployment tool and not the deployment option within the SEP Manager itself.
        Read full review

        Alternatives Considered

        Broadcom

        Symantec Advanced Threat Protection is one of the best compared to other current vendors & competitors. Symantec Advanced Threat Protection has the most complete features such as content analysis, network detection & response, web filtering, email detection & response, content analysis, web isolation, & more. It had slow development at the beginning but the acceleration for the last few years was incredible.
        Read full review

        Broadcom

        Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
        Read full review

        Return on Investment

        Broadcom

        • We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
        • Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
        • Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.
        Read full review

        Broadcom

        • The ROI from deploying this has led to fewer security issues which reduces costs.
        • Keeping track of security issues and how the were remedied is easier.
        • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
        Read full review

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