47 Ratings
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Score 7.9 out of 100
139 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Symantec Advanced Threat Protection

It is valuable software for when it comes to a large or medium organization, since it helps to protect the endpoints, but as the number of servers increases its value increases. However, it is important to keep in mind that when it comes to low end devices, its protection can affect their performance. This is because it is not a software with a very light agent.
Emma Jones Smith | TrustRadius Reviewer

Symantec Endpoint Security

From a small company to the largest enterprise corporation Symantec Endpoint security will work for you. This endpoint software will give you piece of mind that all of your mobile devices will be well protected. This is especially true in the new Covid remote workforce we are experiencing. From easy to set up to great support this is the product to check out.
Eric Krueger | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Symantec Advanced Threat Protection
Symantec Endpoint Security
8.4
Anti-Exploit Technology
Symantec Advanced Threat Protection
Symantec Endpoint Security
8.2
Endpoint Detection and Response (EDR)
Symantec Advanced Threat Protection
Symantec Endpoint Security
8.6
Centralized Management
Symantec Advanced Threat Protection
Symantec Endpoint Security
8.5
Hybrid Deployment Support
Symantec Advanced Threat Protection
Symantec Endpoint Security
8.8
Infection Remediation
Symantec Advanced Threat Protection
Symantec Endpoint Security
8.1
Vulnerability Management
Symantec Advanced Threat Protection
Symantec Endpoint Security
8.2
Malware Detection
Symantec Advanced Threat Protection
Symantec Endpoint Security
8.7

Pros

Symantec Advanced Threat Protection

  • USB Control. Only allow certain usb devices to be connected and allow on certain users to have the ability to us usb keys.
  • Easy of Administration, configuration and installation.
  • Support is excellent. When I've called in for help they go above and beyond to help you resolve you issue or answer your questions on a certain configuration.
Randy MacFarland | TrustRadius Reviewer

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Cons

Symantec Advanced Threat Protection

  • The interface can be a little wonky at times and can slow to a crawl when trying to do too much.
  • Having to manually (or use another tool such as Symantec Enterprise Manager) to upgrade the endpoints is not the best way to implement clients.
  • Pricing for purchase and upgrade is a little strange and takes more thinking than it should.
  • They were recently purchased by Broadcomm and the new regime has been making some changes that appear to be more for larger customers.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Likelihood to Renew

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 7.0
Based on 2 answers
Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Usability

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 7.0
Based on 2 answers
There is a small learning curve, but compared to other AV products it is fairly simple and easy to catch onto
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Symantec Advanced Threat Protection

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Support Rating

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 3 answers
Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 7.5
Based on 22 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

Implementation Rating

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 1 answer
No, besides to review documentation prior to beginning. That is what helped lead to a smooth implementation
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection is one of the best compared to other current vendors & competitors. Symantec Advanced Threat Protection has the most complete features such as content analysis, network detection & response, web filtering, email detection & response, content analysis, web isolation, & more. It had slow development at the beginning but the acceleration for the last few years was incredible.
Zuhair Hasan | TrustRadius Reviewer

Symantec Endpoint Security

Though Avast seems to use less resources than Symantec Endpoint Protection, we felt that Symantec Endpoint Protection offered better protection against zero day exploits and kept up to date far more than Avast. In addition, we felt that the price was affordable for the product. Our end users love Symantec Endpoint Protection!
Anonymous | TrustRadius Reviewer

Return on Investment

Symantec Advanced Threat Protection

  • We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
  • Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
  • Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.
Andrew Bouwhuis | TrustRadius Reviewer

Symantec Endpoint Security

  • SEP has had a very nice ROI in the form of keeping our network safe and clients' machines clean and free from spyware and viruses.
  • The negative downside is that reinstalling the client isn't always an easy method. A lot of times we just have the user reimage their whole machine, which is usually the last resort.
  • Another positive aspect of SEP is that it allows us to identify any problematic machines which might be allowing any malware, spyware or viruses in through any network ports or connections.
We use Symantec Endpoint Environment in a manufacturing and conventional office setting. This is a very large scale operational of over 10,000 users
Sam Figueroa | TrustRadius Reviewer

Pricing Details

Symantec Advanced Threat Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Symantec Advanced Threat Protection
7.8
Symantec Endpoint Security
8.0

Likelihood to Renew

Symantec Advanced Threat Protection
7.0
Symantec Endpoint Security
9.1

Usability

Symantec Advanced Threat Protection
7.0
Symantec Endpoint Security
9.1

Reliability and Availability

Symantec Advanced Threat Protection
Symantec Endpoint Security
9.0

Support Rating

Symantec Advanced Threat Protection
8.0
Symantec Endpoint Security
7.5

Implementation Rating

Symantec Advanced Threat Protection
8.0
Symantec Endpoint Security
6.4

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