What users are saying about

Tenfold<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
71 Ratings

RingDNA

7 Ratings

Tenfold<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

RingDNA

7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Tenfold

I would recommend Tenfold to any company with CRM or account management software. Being able to manage future appointments and to document it all in one step will increase efficiency.
Linda Brann profile photo

RingDNA

If you're a rep that covers several territories, RingDNA provides you with the control to call who you want, when you want. This is HUGE in terms of increasing your connect rate and ultimate success on the call.
No photo available

Feature Rating Comparison

Preview Dialer

Tenfold
RingDNA
10.0
Contact preview
Tenfold
RingDNA
10.0
Dialer-CRM integration
Tenfold
RingDNA
10.0
Call notes & tags
Tenfold
RingDNA
10.0
Automatic call logging
Tenfold
RingDNA
10.0

Core Dialer

Tenfold
RingDNA
9.6
Outbound dialing
Tenfold
RingDNA
10.0
Inbound routing
Tenfold
RingDNA
9.0
Click-to-call
Tenfold
RingDNA
10.0
Recorded voicemail drop
Tenfold
RingDNA
9.9
Dialer contact import
Tenfold
RingDNA
10.0
Campaign & list management
Tenfold
RingDNA
9.0

Call Follow-up and Quality Assurance

Tenfold
RingDNA
10.0
Follow-up calls
Tenfold
RingDNA
9.9
Dialer reporting & analytics
Tenfold
RingDNA
10.0

Pros

  • "Click-To-Dial' feature is a huge time saver.
  • Integration into (CRM) Salesforce prevents duplication of work.
  • Tracking and monitoring of all calls, allows quick analysis of team and individual productivity.
No photo available
  • RingDNA gives our reps control over who they're calling and when they should call to maximize the dial's impact.
  • RingDNA's calling feature allows you to use local presence or randomized numbers to reach your prospects.
  • Depending on your region, RingDNA also allows you to record calls and provide coaching feedback to your reps.
  • The biggest value that RingDNA provides is transparency through Salesforce -- we are able to track a rep's dial all the way through to a closed won deal.
No photo available

Cons

  • Inbound calls occasionally pop up late in multi-tab/window environments.
  • It could be easier to navigate to old calls in the quick view popup.
Joe Peers profile photo
  • We are working with them to create some custom fields in our dialer -- other than that, they provide great support and we haven't had any issues.
No photo available

Alternatives Considered

I haven't ever used another product like Tenfold so I wouldn't know what to say other than Tenfold is great! It is easy to use, it always works, and I typically never have any problems with the system not doing what I want it to do for me. It's a great product!
Tanner Meyerhoffer profile photo
While RingDNA doesn't accelerate the number of dials you can make (like Connect and Sell), it gives you control and visibility into the impact of each call you make.
No photo available

Return on Investment

  • Increased outbound productivity - more calls = good.
  • Earlier catching of mistakes through sophisticated tracking cuts down on turnover.
Joe Peers profile photo
  • RingDNA has enhanced the quality of our conversations and has led to more robust sales pipeline for our partners.
No photo available

Pricing Details

Tenfold

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details

RingDNA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details