What users are saying about

Tenfold

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Top Rated
71 Ratings
8 Ratings

Tenfold

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Top Rated
71 Ratings
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Score 7.7 out of 101
8 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Tenfold

If you have systems that are compatible with Tenfold (Salesforce, RingCentral, etc.), and have a sales team, I definitely recommend using Tenfold. Capturing each touch point with your customers is critical if you want to have a consistent and professional relationship with them. Don't rely on a sales rep memory to keep track of when they talked to customers and what was said. Use a product like Tenfold to document everything. It's so important to do so, especially if you have a team with high turnover. You need to know everything that has been said to a customer in the past so you can support them appropriately and meet their expectations.
Joel Brache profile photo

RingDNA

This software is useful to communicate in multiple ways without accessing multiple programs or pages. You can contact your prospect within a single page. I also like how you can set it for callbacks or prioritize leads with a simple dropdown bar. After you learn how to use it, it really makes calling easier.
Robert Foreman profile photo

Feature Rating Comparison

Preview Dialer

Tenfold
RingDNA
10.0
Contact preview
Tenfold
RingDNA
10.0
Dialer-CRM integration
Tenfold
RingDNA
10.0
Call notes & tags
Tenfold
RingDNA
10.0
Automatic call logging
Tenfold
RingDNA
10.0

Core Dialer

Tenfold
RingDNA
9.8
Outbound dialing
Tenfold
RingDNA
10.0
Inbound routing
Tenfold
RingDNA
9.5
Click-to-call
Tenfold
RingDNA
10.0
Recorded voicemail drop
Tenfold
RingDNA
10.0
Dialer contact import
Tenfold
RingDNA
10.0
Campaign & list management
Tenfold
RingDNA
9.5

Call Follow-up and Quality Assurance

Tenfold
RingDNA
10.0
Follow-up calls
Tenfold
RingDNA
10.0
Dialer reporting & analytics
Tenfold
RingDNA
10.0

Pros

  • It helps when I receive a phone call and it shows up on my screen.
  • It keeps me in sync with all of my everyday tasks.
  • The program is always evolving into to work with all of my programs.
  • It works wonders with Salesforce.
No photo available
  • Voice
  • Text
  • Email
Robert Foreman profile photo

Cons

  • Sometimes we have issues with call notes not specifically logging to our CRM, but other than that it's not really an issue
Kevin Dwyer profile photo
  • Learning curve to use
  • Very expensive
  • Difficult to set up
Robert Foreman profile photo

Alternatives Considered

I have not used similar software
David Jacobs profile photo
While RingDNA doesn't accelerate the number of dials you can make (like Connect and Sell), it gives you control and visibility into the impact of each call you make.
No photo available

Return on Investment

  • This has helped improve ROI by cutting down on time spent actually dialing, letting us get out in front of more prospects in a shorter amount of time
Kevin Dwyer profile photo
  • RingDNA has enhanced the quality of our conversations and has led to more robust sales pipeline for our partners.
No photo available

Pricing Details

Tenfold

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details

RingDNA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details