Likelihood to Recommend We continue to remain the only professional baseball team that utilizes NOVAtime for our scheduling of staff, mostly because it was designed to schedule hospital workers. The lag time when updating the ASM is extremely time consuming and the inability to work in multiple internet tabs or windows makes it that much more inefficient. I am sure it is a fantastic system for other organizations but it continues to be a challenge for us.
Read full review During the pandemic, employees were working from home and we were having trouble assessing their performance and contribution that time. When we implimented We360.ai, this problem solved instantaneously. Employees also felt that their hardwork was being recognized and appreciated by their seniors.
Read full review Pros The report database is very extensive--there is a report for everything Easy to use Various ways for EEs and supervisors to access information Read full review It has many Monitoring and productivity accessing features that are flawless for boosting the performance of the employees. One can have Top and bottom Users. On a Dashboard Present Day Attendance, Current and Previous Activity trend in a graphical format is available. In-App Usage Section you have the analysis of employee platform usage. Even with the latest snapshots. Read full review Cons There does need to be more support and knowledge when it comes to alternate workweek schedule types (9/80, etc.), as there have been a few unique challenges with those. Read full review If We360.ai could incorporate a feature of Payroll, then it would be a great consolation to the employers. As the Dashboard already has leave management and Attendance system, it would be helpful if the payroll process is also included in the platform. It would be really wonderful if We360.ai had a feature that allows me to send text messages or custom notifications to an individual. That would make the tool a complete productivity enhancement, employee monitoring, and workplace collaboration tool. Read full review Likelihood to Renew The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.
Read full review I think if We360.ai also offered mobile app , that would be great and I would definitely renew. rather than that , everything is perfect.
Read full review Usability On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day. On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due. Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
Read full review Support Rating The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
Read full review Since some of my employees were working in international timings , We360.ai helped me implement it completely , they even had late shits and worked overtime but ultimately helped me get the product live in 2 days! Huge respect
Read full review Alternatives Considered The product is easy to use, and everyone picks up on it quickly. It is less expensive, and has more to offer than any other product I’ve found.
Read full review We360.ai has enabled us to track and enhance the productivity of the workplace. We360.ai have a list of features that allowed us to drive operational and management task efficiently. With features like Activity logs, Application Usage one can track the ongoing activity of the employees. With the help of We360.ai, we are able to handle the Tasks and Projects efficiently. The Health 360 helped us to maintain a healthy and productive workplace. With its insights, we are able to allocate the task efficiently. Thus creating proper balance in the team.
Read full review Return on Investment We have had a few scenarios where the PTO accrual dropped off and it did take 3 attempts of reaching out to customer service to get it sorted. The customer service team has collaborated with me in creating new PTO categories to automate certain needs to save me some time. Read full review Increased Employee engagement by 20% My Employees are more motivated Bad - My employees are a bit more careful and reluctant Read full review ScreenShots