Rescue is a remote
support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to
offer fast technical support and ensure a secure remote
support session for both the IT professional and the end user. From small
teams of IT helpdesk technicians to enterprise-level organizations, Rescue aims to offer the…
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Zoho Assist
Score 7.0 out of 10
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Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
District Markets Director at Johns, Bruen and Haag
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Nash Pfannerstill• 2nd
Regional Implementation Planner at Langosh Inc
Skilled at Refined Metal Tuna
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Considered Both Products
LogMeIn Rescue by GoTo
Verified User
General Manager
Chose LogMeIn Rescue by GoTo
LogMeIn Rescue by GoTo was by far the most comprehensive we tested, though we also found it to be a fair amount more expensive. We deemed the extra expense acceptable for the extra features and usability. Being able to service clients so quickly and so easily, it makes the …
All of them provide the same sort of solutions. However, their customer service and the complexity of the features vary, and it was down to which one we found to be the easiest to set up and for our users to use without much support during the trial period. The price was also a …
LogMeIn Rescue stacks up against other alternatives for its wider range of hardware support, cloud storage, file sharing, and team collaboration. We selected LogMeIn Rescue for its enterprise-level security features.
Customer Service was our number one deciding factor. LogMeIn support teams are top-notch. We never had issues getting product updates, technical support, additional license purchases, and any product-related queries. The ability to run macro & micro level reporting is another …
Zoho Assist is excellent. I've used Team Viewer extensively and will never use it again. It is a massive waste of money compared to Zoho Assist. I have not had subscriptions as a user to LogMeIn, JoinMe, or GoToAssist, however, I have used them while being assisted by …