YOLO try Zoho
October 18, 2021
YOLO try Zoho
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho Assist
It is being used by all employees to connect from home to their onsite computer. We have a few programs that are not in the cloud and can only be accessed when onsite. So our employees connect with Zoho to their computer in the office to run and work in these programs.
Pros
- File transfer.
- Technician and group setup.
- Sync with other Zoho products fairly easily.
Cons
- Support takes a while to communicate or answer.
- Connection issues; screen doesn't display properly.
- Updates sometimes do not go thru properly causing us to remove/reinstall.
- We never skipped a beat when the 2020 lockdown occurred. Everyone was already set up and able to work from home.
- The cost of Zoho is much less than other remote programs; especially when remote connectivity cost includes up to 100 technicians (we made each user a tech of their own computer).
- Integrating with other products and receiving a bundle discount is a plus.
Easier to install, and run. Less cost. User friendly and easily adoptable.
Do you think Zoho Assist delivers good value for the price?
Yes
Are you happy with Zoho Assist's feature set?
Yes
Did Zoho Assist live up to sales and marketing promises?
Yes
Did implementation of Zoho Assist go as expected?
Yes
Would you buy Zoho Assist again?
Yes
Comments
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