TrustRadius Top Rated Recruiting / ATS Software for SMB 2015


Recruiting/ATS Software

Software Profile & Review Summary

JobDiva is a global recruitment platform that automates the front and back office of a staffing company or a search firm. JobDivaHR provides the analogous functionality of JobDiva catering to the HR department. JobDiva provides resume semantic search and also provides communication via integration with Microsoft® Outlook and Google® Gmail, timesheet tracking, timekeeping and billing, scheduling, audit trails, BI and reporting. JobDiva automates the recruitment process including 24/7 unmanned resume aggregation and job posting to job boards, job aggregators, and social media, as well as synchronizing with job portals including VMS's. JobDiva also integrates with payroll and financial systems, has mobile apps, and is compatible with all browsers offering multilingual capabilities. The company was founded in 2001, with a launch in 2003, and focuses on all segments of staffing and Human Capital Management.

Company Status: Private
2014 Revenue: N/A
Revenue Growth 2013-2014: N/A
Customers: N/A
Employees: 200

JobDiva Customer Distribution

JobDiva Customer Distribution Pie Chart
Source: (19) User reviews of JobDiva on TrustRadius

Aggregate User Ratings of JobDiva on TrustRadius

Source: (19) User reviews of JobDiva on TrustRadius
Rating Attribute JobDiva Rating # of Reviewers Contributing to Rating Average Recruiting / ATS Average Rating
Likelihood to recommend 8.2 19 7.5
Likelihood to renew 7.8 13 7.6
Product usability 8.3 3 7.8
Product availability N/A N/A 8.1
Product performance N/A N/A 9.0
Support N/A N/A 7.4
In-person training N/A N/A N/A
Online training N/A N/A 8.1
Implementation satisfaction N/A N/A 8.1

Summary of JobDiva Reviews

Source: (19) User reviews of JobDiva on TrustRadius
JobDiva Pros JobDiva Cons
Reporting tools are simple and facilitate accurate records.
Platform performance
Frequent unannounced downtime and slow loading times. Some reviewers note that clearing their browser history helped with this issue.
Candidate communication
The email merge function and email templates are very helpful.
Notifications and alerts
JobDiva did not always notify users when candidates updated their resumes and/or made changes to their availability.
Helpful for keeping track of job openings, candidates, interviews, offers, conversations, and employees.
Technical documentation
Some administrative fields (such as termination date and visa status) are missing, confusing, or cumbersome.
Resume harvesting
JobDiva automatically collects many resumes from other membership sites.

Increased efficiency
JobDiva increases the efficiency of the hiring process by automating resume collection and streamlining communications.

Some reviewers found the JobDiva interface user-friendly for both recruiters and candidates, with easy to understand features and a helpful dashboard. Other reviewers said that the interface was outdated and difficult to navigate. *According to one reviewer, it is possible to choose between an older and newer interface.
Search function
Boolean search functionality allows users to target specific functions and skills while searching through resumes. However, some reviewers are confused by the mapping of skill sets to search keywords, and others said that JobDiva's keyword database is outdated.

JobDiva Response to Reviewer Feedback

JobDiva values the reviews posted on TrustRadius because of the transparency of the identity of the reviewer. Such reviews and comments, whether they refer to strengths or areas of improvement, provide JobDiva an excellent feedback to follow up and act on. These reviews also provide the opinion of real people who were touched by JobDiva. We know that no product or service can have only positive comments; however, we appreciate feedback from all objective authors.

That said, JobDiva continually invests in its resources, platform, and infrastructure. By pushing the envelope on innovation and providing an unparalleled customer service, unlimited free training and support, JobDiva enjoys a retention rate of customers close to 98%. JobDiva is also continually enhancing and adding features and capabilities that enable its users to outperform their competition and grow their business; and our philosophy is to continuously assist them in doing so.