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8x8 Express (discontinued)

8x8 Express (discontinued)

Overview

What is 8x8 Express (discontinued)?

8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.

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Recent Reviews

Using 8x8 for VoIP

10 out of 10
June 14, 2023
Incentivized
We're a small software company that due to the pandemic is now working 100% remotely. We wanted to use our desk phones to keep work …
Continue reading
Read all reviews

Popular Features

View all 26 features
  • User authentication (5)
    9.0
    90%
  • Answering rules (6)
    9.0
    90%
  • Directory of employee names (6)
    8.6
    86%
  • High quality audio (6)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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8x8 Express (discontinued)

8x8 Express (discontinued)

N/A
Unavailable

What is 8x8 Express (discontinued)?

8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://8x8.com/express

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

8x8 Work

8x8 Work

$24
per month
What is 8x8 Work?

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

Google Voice

Google Voice

$10
per month
What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.1

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.7
Avg 7.9

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.5
Avg 7.7

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9.3
Avg 7.5

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8
Avg 8.2

Call Management

Customized phone system settings

8.9
Avg 8.2

Mobile apps

Apps are compatible with mobile devices.

9.7
Avg 8.6

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

7.1
Avg 7.5
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Product Details

What is 8x8 Express (discontinued)?

8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.

8x8 Express (discontinued) Features

Online Meetings / Events Features

  • Supported: Calendar integration

Unified Communications Platform and Collaboration Features

  • Supported: Team messaging

Additional Features

  • Supported: Unlimited calling within the US and Canada
  • Supported: HD video and audio conferencing
  • Supported: Meetings up to 100 participants
  • Supported: Business SMS
  • Supported: Personalized virtual rooms
  • Supported: G Suite integration
  • Supported: Outlook integration
  • Supported: Enterprise-grade security
  • Supported: Mobile and desktop user apps
  • Supported: Single-level auto attendant
  • Supported: Call handling (caller ID, call forwarding, call queue, ring group)
  • Supported: Voicemail
  • Supported: File, image, audio and video content sharing
  • Supported: Presence detection

8x8 Express (discontinued) Screenshots

Screenshot of

8x8 Express (discontinued) Video

Visit https://www.8x8.com/products/express?video=NtTd8iNas3gFoLzT4VG3NW to watch 8x8 Express (discontinued) video.

8x8 Express (discontinued) Integrations

8x8 Express (discontinued) Competitors

8x8 Express (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.

Grasshopper, Jive, and RingEX are common alternatives for 8x8 Express (discontinued).

Reviewers rate Mobile app for iOS highest, with a score of 9.7.

The most common users of 8x8 Express (discontinued) are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
June 14, 2023

Using 8x8 for VoIP

Verified User
Executive in Corporate
Information Services Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We're a small software company that due to the pandemic is now working 100% remotely. We wanted to use our desk phones to keep work separate from home as much as possible, so we reviewed VoIP options and 8x8 had the best combination of features, usability, and price of the solutions we reviewed.
Pros and Cons
  • Easy to manage via intuitive UI.
  • We use Yealink phones and 8x8 configured them automatically.
  • Effective real-time communication across the desktop and mobile software, and hardware (desk phones).
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
Likelihood to Recommend
We were focused on an easy to deeply and affordable VoIP platform that worked with our desk phones of choice, and 8x8 checked all those boxes.
Return on Investment
  • Our previous VoIP provider was AT&T Collaborate. It was overly complex, overpriced and the way customer support was set up was a nightmare.
Alternatives Considered
8x8 had a similar feature set but was less expensive.
Other Software Used
Box, G Suite, Microsoft Office 365
Support Rating
10
In my limited need for customer support to date, 8x8 has been responsive and efficient in addressing my issues.
August 11, 2020

8x8 - easy peasy!

LS
Luke Sullivan
Owner
Pinnacle Fitness (Health, Wellness and Fitness, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We are currently using it in our sales department, trainers and reception area. It is an invaluable resource. We get calls throughout the day and if we don’t answer we lose sales. This enables us to connect with each call and the call forwarding option has been particularly useful so we don’t miss a beat.
Pros and Cons
  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
  • Setup is a pain.
  • Transferring numbers take a long time.
Likelihood to Recommend
For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Return on Investment
  • We are still learning all the nuances but we miss much fewer calls.
  • Transitioning calls to the appropriate person is much easier.
  • Ease of use.
Alternatives Considered
I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Support Rating
6
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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