Skip to main content
TrustRadius
Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

Read more
Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Continue reading

LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
Continue reading

Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
Continue reading

Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
Return to navigation

Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
Return to navigation

Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.8

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.6

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
Return to navigation

Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(251-275 of 342)
Companies can't remove reviews or game the system. Here's why
Carlos Zardoya | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use AgoraPulse to run our social media presence. It saves us a lot of time for having a suite [of software], and having all data in the same place.
  • Reports.
  • Monitoring.
  • Network Management.
  • Networks. More would be welcome.
  • More analytics.
  • An iPad app.
Reports in PowerPoint is the best [feature].
Chuck Ellis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
AgoraPulse is used by our marketing team, including interns, to fully manage our social media presence on Twitter, Facebook, and Instagram. It is used entirely by the marketing department and was selected primarily for its reporting features, its tag tracking, and its CRM capabilities. It was brought on to replace SproutSocial.
  • Reporting social media interactions
  • CRM of conversations with customers
  • Tracking of influencers in our Twitter scope
  • Monitoring keywords on social media
  • Google Chrome extension would be nice
  • Implementation of UTM tracking codes
  • Compatibility with Pinterest, LinkedIn, and Google+
AgoraPulse is awesome for being a general one-stop for basic social media management and publishing. We were impressed by the ability to manage so many features, including Facebook Ad campaigns directly within AgoraPulse. Further, we were excited that we could put dollar values on our interactions based on our own estimates to see how much our social interaction was valued at in a glance.
Spud Marshall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
After scanning multiple platforms for managing our social media account, AgoraPulse stood out as one of our favorites! For a small organization with limited resources to dedicate to social media, AgoraPulse makes it so easy to publish content on an easy to view calendar and easily respond to comments from our followers. They also have one of the best reporting features that auto-generates into a PowerPoint. We absolutely love it!
  • Amazing reports with all of your metrics.
  • Easily respond and interact with followers on your various profiles.
  • The ability to monitor influential followers and brand promoters.
  • Not able to visually follow feeds.
  • As with any social media platform, it can be pricey.
  • Not able to publish to Instagram.
AgoraPulse works amazingly well for small businesses as they allow you to have multiple users without paying a ridiculous amount more.
Pia Römer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

When you are administrating a highly active community, collaboration in the admin team is key. And this tool makes it really easy to do that! Moreover it has a very easy to handle user interface and good, fair pricing. We have been testing a couple of systems and decided to go with AgoraPulse. We are really enjoying it - especially the chat support - that is really useful, when you are new to it. Plus, if you want to provide reports to your management, this tool comes handy too. Solid reporting material with a nice graphic format! Actually there is nothing I dislike with this tool. But I am looking forward to being able to add more channels to it, such as LinkedIn, blogs, and Pinterest maybe.

We have definitely made a huge step by introducing this tool to our company software landscape. It makes our daily business easier and more reliable for our customers. We often had troubles, because notifications in Facebook itself don’t seem to be very reliable, if you have more than 1 admin on your page. We solved this issue with AgoraPulse and are really happy for it :) Absolutely worth the money!

  • Supporting in the collaboration process of social media content planning
  • Reporting (out-of-the-box)
  • Simple Facebook apps for more interaction
  • More social media channels (Pinterest, LinkedIn)
  • Ads reporting
  • 24 hr chat support
AgoraPulse is specially useful for smaller companies and tighter budgets - but can be well used for big companies as well :).
November 16, 2015

Beautiful Simplicity

Theo Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse is being used by myself and soon to be clients I feel will benefit from using the software. AgoraPulse helps me to be productive and efficient with my workflow. The simple review feature ensures I never miss a message or mention on any of the profiles i manage.

AgoraPulse also helps me to stay focused on engaging and posting content rather then consuming content. Other social media management tools can be overwhelming to my clients but I am confident the beauty and simplicity of AgoraPulse won't be too much to take in.
  • Simple to understand layout
  • Clear visual one click export analytics straight into a presentation
  • Review feature that makes sure you never miss a message or mention.
  • The apps feature where you can run Facebook quiz, contest and personality test to increase engagement, add value and farm for data.
  • The mobile app that you can manage your profile on is useful when you are out of the office.
  • The ability to label follower or fans as ambassadors and/or influencers.
  • You can't use LinkedIn.
  • You can't post direct to Instagram, although i do understand this is a fault on Instagram's side.
  • A feature where you can put in a target audience demographic information and be given the top 5 used hashtags.
  • The ability to see other content your audience are engaging with divided into written, visual and video content
  • The ability to see what content you should curate for a certain audience.
The number of profiles a person is managing and on what platforms is an important question. Will they need to be able to use the software on mobile while out and about?
Score 10 out of 10
Vetted Review
Verified User
Managing Facebook comments was difficult before AgoraPulse. It was very hard to find users comment. It costs lot of time and sometimes you can not find comments. [If I] answer 99 comments but don't see 1 comment, it's still problem. In AgoraPulse all comments are tidy, like answering e-mails. Its benefits include saving time and feeling sure that you aren't missing any comments. They have great, fast and helpful support too!
  • Managing Facebook comments
  • Support
  • Design
  • Ease of use
  • Maybe add sound notifications

It's especially very helpful for managing Facebook pages that have lot of fans and commenters. AgoraPulse saves a lot of time and answering all comments is good for the user and company.

Maybe new Facebook page managers don’t think they need AgoraPulse. But for growing pages, you need advertising and advertising brings lots of comments. So managing comments manually is very tiring!

November 10, 2015

AgoraPulse rocks!

Spyros Papaspyropoulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use AgoraPulse to manage the social presence of our clients and present to them our progress. AgoraPulse makes managing, replying and reporting an enjoyable process. We feel that we save time and resources by using it. I highly recommend it to anyone interested in the platform.
  • Great management & monitoring tools.
  • Easy to reply to users.
  • Amazing reporting.
  • Lack of support of GooglePlus.
  • Lack of support of LinkedIn.
AgoraPulse is well suited for managing the brands of a group of companies. It is a full blown B2B social media monitoring tool.
Marco Mignogna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse is immediate! It is easy to use and has the best user-friendly interface. For monitoring conversations and I think there is better! [It can still be ] improved as regards to the publishing section. Go for a share of RSS and the ability to re-share old posts. The rest is just what I wanted, especially the reports section - it's really the best!
  • Monitoring
  • Social Conversation
  • Report
  • Publishing
Liam Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm Liam, founder of Wowzr.co.uk an ecommerce company that specialises in selling unique and interesting products with a wow factor. We do the vast majority of our advertising on Facebook and can have up to 100 different adverts running at a time. We haven't yet used the CRM component for influencer outreach but are looking forward to getting started with this in the coming weeks.
  • AgoraPulse has simplified our business considerably and saved a massive amount of time by allowing us to have a single inbox of comments and messages across all these different posts to respond to. Previously we would spend hours trying to locate all the comments and reply to them and would miss many. This process now takes about 15-30 mins per day and we never miss a comment.
  • The only thing I have noticed so far that I would like to see improved is that you can't tag a person when you are commenting or responding from within AgoraPulse and you can't directly message the person who made the comment from the comment itself like you can in Facebook Business Manager.
Amer Hamid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Agorapulse is simply ‘The best’ …

Agorapulse made my life simple with its rich features for social media applications like Facebook, Twitter and Instagram. I use it mainly on my Facebook page to engage fans by means of contests and quizzes. I found it to be one of the best plugins for the creating and managing contests. Agorapulse is the only plugin known to me which can handle the job it is supposed to with such an easy, simple and straightforward approach. The story does not end here: it gives you in-depth statistics about your account’s key metrics i.e. audience, engagement, brand awareness, etc., and you can export it all to PowerPoint for your further analysis and reporting.

  • Schedule and publish to Facebook and Twitter via an efficient calendar
  • Monitor important keyword and shared contents
  • Identify your top fans
  • Pricing plans
If one is looking for a product to engage fans on social media, look no further, this is the solution.
Rossina Matos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is being used to create statistics and evaluations for Facebook, Instagram, and Twitter for several companies we work for. The statistics generated allow us to send a complete and useful report to our clients. All of them have appreciated the reports sent to them and have praised how complete and functional these are to them as a company and to us as their social media managers.
  • Statistics. Clear and concise.
  • Publishing. Allows us to publish Facebook and Twitter content.
  • Reports are also available in other languages like Spanish.
  • Would love to be able to post on Instagram (although this is not up to AgoraPulse but up to Instagram).
AgoraPulse is perfect for account managers and for generating statistics and reports.
Daniel - Sheikh Md. Salehuddin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Our marketing team using AgoraPulse as a tool for social media monitoring, analytics and to drive campaigns. It gives me a tool to track all user interactions I am getting through my social profiles in various platforms. It gives me a task calendar to organize my posts more easily. It gives me tools to engage with my fans and followers.

After AgoraPulse I started generating revenues which is my ultimate target and it decreased our workloads very much. We now have more time to plan to dig deeper into social media to explore more ways to generate more revenue.

  • So easy to integrate, my social media data appears in a minute.
  • Everything will be in one place to give you a total view. Making a decision will be so much easier, like it was never before.
  • Their Facebook applications are like a killer platform to give you a rocket speed start for your business online. I appreciate their apps initiatives which would cost you hundreds of dollars on other platforms out there.
  • Ways to track competitors performance.
  • Improve in analytics to populate more data in details on startup plans.
  • More intense and interactive step by step guidelines on how to start a social media campaigns as a beginner.
How much data you will get?
How much control will you get to monitor your campaigns?
How much control will you get to monitor your competitors' performance?
September 30, 2015

Best CRM for Facebook

Alex Petrilli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you are looking for the best CRM for your social media page, Agorapulse is for you. Not only you can plan your posts, review your competition, create applications that will increase your fan base, but will also keep track of your best posts, your top contributors and help your team to keep track of responses and response rates. It's an essential tool for any brands that decide to focus on their social media page and increase their fan bases. Since using this fantastic tool I was able to understand my community, make sure every posts was answer and increase my fan base. One of my post this week received 32.000.000 views! THANKS AGORAPULSE
  • Facebook CRM
  • Applications
  • Competitors
  • Fan base development
  • Customer service
  • New Apps
Best suited for any brand looking to expand their fan base and manage existing one
Mike Gillan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized

We needed a solution to a problem - what's better than Hootsuite? What's simpler to use, quick to get going with and provides good reporting?

AgoraPulse is primarily being used to enable a single view track of our Twitter and Facebook pages to enable a quick response where needed. The biggest thing it gives us though is easy to understand reporting, that's the biggest draw for us.

  • Reporting is AgoraPulse's best feature. Easy to understand and distribute.
  • Quick setup and quick to understand. Simplicity is the key with AgoraPulse.
  • Interactions with AgoraPulse staff are always fast and friendly.
  • I think AgoraPulse firstly needs to review its packages. The Micro package has no reporting facility and the Small package provides only a month's worth. Give the Micro package at least a month's reporting and the Small package either three months or full facility such as with Medium and Large packages.
  • I would like to see the option to show more of a feed from Twitter and Facebook, or at least the ability to customise this.
AgoraPulse is best suited to those with minimal amounts of time to manage social media (that could mean most/everybody!). Its pricing is competitive as well so those on a budget would benefit. I'm not sure how well it would work in the largest of organisations, but for anybody looking for a fast solution, its ease of setup and use would make it an ideal choice.
Christopher Kimball | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We recently started using AgoraPulse as a way to better monitor our social media interactions. The platform has allowed us to keep track of interaction from users and fans of our Facebook, Twitter, and Instagram accounts. When people take the time to reach out to us, we feel it is critical to recognize that and answer them. It was not always happening with other products that we tried. The stream of information is clearer now and we just don't miss comments, questions, or shares!
  • We have always struggled with sorting out what is happening in real time or where it is happening at. With AgoraPulse, this is simplified because everything is right in front of you.
  • The platform alerts us to new interactions while we are away from the computer or office. This has stopped the long process of sorting back through social accounts to see what, if anything transpired during our off hours.
  • The time savings with AgoraPulse became evident very quickly. We can take a few minutes in the morning to review the overnight interactions and check in through the day or as soon as we receive alerts from them. Social media is important but it can become a huge time investment and this product just helps us sort and respond quickly.
  • While AgoraPulse fulfills our needs, the platform is laid out a little funny and getting around it took some time to figure out. It makes sense after you understand where things are and why but it was a little confusing at first.
For us, AgoraPulse was a solution to a communication problem. We tried several other social media monitoring platforms in the past but with poor results. AgoraPulse has taken the information from several popular platforms and streamlined the way we see it! Everything is on one place and we can interact with people directly from the dashboard!
August 24, 2015

AgoraPulse. Amazing.

Travis Weathers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
AgoraPulse is amazing. I use this for my social media marketing. They do a great job at providing stats for the social media profiles. These stats show the user how valuable their profile is and gives an ROI for the profile. This is a win for both the user and the client.
  • Communication and trust
  • Customer Support- They've been helpful and generous
  • Providing Content- The content and information that AgoraPulse provides is amazing.
  • There is a lot to learn
  • It's a bit on the expensive side for me...but I'm just starting out.
If you are looking for stats that will impress your clients then AgoraPulse is for you.
Score 10 out of 10
Vetted Review
Verified User
I have a local news organisaion and I need likes and followers of course. With AgoraPulse I could make apps and install really easily. I added an option to take part in these apps by liking my Facebook page. Everybody knows that people like quizes and competition so the apps can attract a lot of visitors. And these visitors all liked my Facebook page! Awesome! I also could monitor the campaigns and also the notifications and messages.
  • Easy to install Facebook apps
  • Easy to customize Facebook apps
  • All accounts can be monitored in AgoraPulse - no need to log in to different accounts in the browser
  • Bigger package is expensive
I wanted apps for Facebook. But I can not make theon my own. So I searched on the Internet, found AgoraPulse, and choose them. And I am really satisfied with not only the great variety of apps, but with the monitoring process, where I can see every important data and notification from Facebook, Twitter and Instagram, too.
August 10, 2015

Great from A-Z

Manuel José Matos Escoto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I currently manage my social media, as well as the social media for various other entities, personal projects and a non-profit organization. With my tight schedule, AgoraPulse let's me organize my day to day activities and post in only a few minutes. It's quite simple to use, so a beginner should have no problem getting the hang of it and for those experienced users, they'll just love the versatility of the product. Recommended 100%.
  • Let's me plan my posts ahead and forget about the rest.
  • I can respond to all my users under one system.
  • Great presentations at the end of each period providing key fact to the progress of your social media activity.
  • Not being able to post on Instagram is definitely a problem, but it's really in the hands of Instagram, not AgoraPulse.
  • It would be great to manage it through an app.
  • A clearer video tutorial would be great as well.
I think this plataform is well suited for anyone working on social media, from professional users to beginners working on their own start ups.
Lauren Melnick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is used by the marketing department to meet social selling, scheduling and analytical needs for Facebook, Twitter and Instagram. We are planning to introduce the sales team to the platform to further our social selling strategy.
  • Facebook, Twitter, and Instagram analytics. The stats are presented beautifully. They are easy to understand by anyone and wonderfully show the value social has to a business. Their Facebook report is even available in stunning PowerPoint presentation! AgoraPulse also clocks the amount of time your users spend reviewing and answering questions on your social platforms. A great way to show the actual work that goes into managing a brand's online presence.
  • Social Listening tools - definitely my favourite part of AgoraPulse. Their social listening over Facebook, Twitter and Instagram is amazing. One can easily see which messages are new, review them and see a list of reviewed items. You can also like, comment and share mentions over all three platforms. Setting up searches is simple and hassle free and unlike Sprout Social has a box for you to tell it what not to include in search results. As a result, your time spent going through your social networks is minimal and you have more time for other tasks.
  • Scheduling for Facebook and Twitter. Nice, simple scheduling tool. Looking forward to when they introduce Google +, Pinterest and LinkedIn.
  • Social Selling - because of their great social listening tools, AgoraPulse makes it really easy for an organisation to implement social selling. A strategy that all organisations need to be looking at if they plan to stay relevant and ahead of their competitors.
  • Customer Support - AgoraPulse has the best customer support I have ever come across. You really feel valued and not another customer churning their revenue machine.
  • I would love to see AgoraPulse add an App for scheduling/drafting social posts.
  • A Google extension would also be amazing and would make scheduling easier.
  • Adding more social networks such as LinkedIn, Google +, Pinterest, Tumblr with analytics.
  • Extending their social listening tool to include blogs, articles and other pages on the net.
  • Integrating with WordPress to give users a one-stop shop for publishing and creating content.
If you cannot wait for AgoraPulse to roll out the other social media networks in the next few months, this might not be the product for you. However, if you can wait, I don't think you will regret it. I think until a more comprehensive publishing suite is revealed, AgoraPulse is best suited to businesses or brand managers whose clients are focused particularly on Facebook, Twitter and Instagram.
Pedro Moreira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The price is okay.
  • It is very user-friendly.
  • The design is nice.
  • It would be better if it was free, of course.
  • In an app like the photo contest, a window to share should open automatically.
  • That's it!
It is money well spent if what you need is to bring attention to your product or your brand. Nowadays many businesses thrive because of their Facebook pages, and the apps that Agorapulse can provide are a good way to bring more followers into the pages.
Katie Rouner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I am using AgoraPulse to manage several large social accounts. I plan, schedule, and run analytics through AgoraPulse. It saves lots of time and enables me to understand my social analytics on a new level.
  • Manage all social interactions in one place
  • Deep analytics
  • The additional Facebook apps are a plus
  • AgoraPulse really needs a mobile app.
AgoraPulse is extremely helpful for social media managers that are balancing multiple accounts and looking for a fast efficient way to get the job done well.
Ahmed Dawood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Everything from customer service management, reporting and application creation. Most applications specialize in one or two of these, but rarely do you see a full service Facebook solution.
  • Reporting
  • Management
  • Facebook Applications
  • User Management
  • More flexibility in apps
  • Adding other social media platforms
Agorapulse is a full management solution when it comes to Facebook and I have yet to find a better solution. I am constantly playing with newer tools that come into the market, but hardly any of them have the ease of use and wide range of tools available.
June 15, 2015

Saves a lot of time

Score 9 out of 10
Vetted Review
Verified User
AgoraPulse is used by our social media editorial team which is about 5 people that also belong to the editorial team of our print and digital magazines. We use AgoraPulse mainly for monitoring and moderating comments and shares.
  • Monitoring new comments. This is almost perfection. On Facebook it is very hard to moderate comments – if you have a lot. The Facebook GUI is just too confusing and not clear.
  • Evaluation of social media activities. This is very clear and beautifully done. Great!
  • Working as a group. It is totally easy to add new users and work together. Everything is very transparent and easy to follow.
  • It is not possible to mention Facebook users and pages. That is because Facebook does not provide the API needed – AgoraPulse is not to blame for that.
It's very appropriate for almost everything, especially companies with a lot of traffic. If it is a page that is run during freetime without any profit, it maybe too expensive.
Kassandra Potocka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use AgoraPulse to manage my fan page on Facebook. I have [accumulated] 2700 fans in 2 months, and they have become very active on my page. Previously, sometimes I [would] forget to respond to my fans. Now, with Agora Pulse I don't have this problem - it's so easy to answer them !!! I love this application.
  • I can answer the comments of my fans - it's very easy
  • I can have 3 profiles - Facebook, Twitter and Instagram
  • I can [schedule] the publications (but I don't use it for now)
  • I don't know - I am very satisfied for now.
Cheryl Jeffries | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
AgoraPulse is a very well rounded program to implement and track social media interaction and conversions. It's a great product.
  • Sweepstakes-great for generating interaction
  • Insights-great obviously for social media interaction insights and very customizable
  • Facebook University is great for making training much easier on the part of the company, reducing time and cost to train on use of the probuct
  • Ease of use, especially for images and the creation of imagery for specificity
  • Price point as this is just a 3 man show right now but we run multiple campaigns on multiple pages
  • ROI is average-that is personally I can see how this could give a exceptional ROI for larger companies
  • I would like to see integration with more social media applications so our social media tracking could be all in one place
AgoraPulse has great interactivity but ROI and more social media and blog interaction are needed.
Return to navigation