Overview
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
Great features. Great value for money. Great support team
So worth it.
Great value, all-in-one social media management tool
Agorapulse the platform for your social strategy needs!
Good Service, Could improve UX
Gotta try it! You won't regret the 'pulse!
We LOVE Agorapulse!
We were looking for scheduling software that did exactly what's promoted, no …
LOVE!
The only tool you'll need for all of your social media
the answer to every social media manager's prayers!
Want to save time in your Marketing AND get results? Use Agorapulse (Here's why....)
Agorapulse is great for small business!
Agorapulse is great!
Go Agora!
Great tool that helps manage your time.
Awards
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Standard
$49
Professional
$79
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
Agorapulse Review - Calendar Publishing Features 2022
Agorapulse Scheduling tool and Power Reports
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 9.8Boolean keyword searches(151) Ratings
Users can build complex keyword searches to surface and analyze the right set of social media conversations.
- 8.7Filtering out noise/spam(153) Ratings
Users can filter out irrelevant search results through excluded keyword terms and other measures.
- 8.2Broad channel coverage(2) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.8Content planning and scheduling(247) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 9.7Audience targeting(160) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 7.3Content optimization(1) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
- 8.9Workflow management(210) Ratings
Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 7.9Automated routing and prioritization(42) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.9Customer interaction histories(222) Ratings
Users can view the entire customer conversation history when responding to a mention.
- 8.9Bulk actions(203) Ratings
Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 7.3Lead generation(110) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 7.9Content marketing(8) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
- 8.2Paid media management(1) Ratings
Users can manage and optimize paid social media posts across different channels.
- 6.7Campaigns and promotions(119) Ratings
Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.5Twitter(228) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9.8Facebook(255) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.8LinkedIn(104) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 7.8Google+(5) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.8Instagram(241) Ratings
The software allows users to monitor, publish and respond via Instagram.
- 9.1Pinterest(1) Ratings
The software allows users to monitor, publish and respond via Pinterest.
- 8.2YouTube(27) Ratings
The software allows users to monitor, publish and respond via YouTube.
Reporting/analytics
- 9.8Campaign success analytics(198) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 9.9Real-time tracking(195) Ratings
The tool tracks mentions and comments in real-time.
- 8.8Competitor analysis(161) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 9.8Role-based user permissions & privileges(228) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 8.9Mobile access(215) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 45% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 5% |
Comparisons
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Reviews and Ratings
(555)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(251-275 of 342)Compelte suite with exportable reports
- Reports.
- Monitoring.
- Network Management.
- Networks. More would be welcome.
- More analytics.
- An iPad app.
AgoraPulse gets our social media pumping!
- Reporting social media interactions
- CRM of conversations with customers
- Tracking of influencers in our Twitter scope
- Monitoring keywords on social media
- Google Chrome extension would be nice
- Implementation of UTM tracking codes
- Compatibility with Pinterest, LinkedIn, and Google+
AgoraPulse made our heart skip a beat (in a good way!)
- Amazing reports with all of your metrics.
- Easily respond and interact with followers on your various profiles.
- The ability to monitor influential followers and brand promoters.
- Not able to visually follow feeds.
- As with any social media platform, it can be pricey.
- Not able to publish to Instagram.
Great tool, good pricing, so helpful for your business!
When you are administrating a highly active community, collaboration in the admin team is key. And this tool makes it really easy to do that! Moreover it has a very easy to handle user interface and good, fair pricing. We have been testing a couple of systems and decided to go with AgoraPulse. We are really enjoying it - especially the chat support - that is really useful, when you are new to it. Plus, if you want to provide reports to your management, this tool comes handy too. Solid reporting material with a nice graphic format! Actually there is nothing I dislike with this tool. But I am looking forward to being able to add more channels to it, such as LinkedIn, blogs, and Pinterest maybe.
We have definitely made a huge step by introducing this tool to our company software landscape. It makes our daily business easier and more reliable for our customers. We often had troubles, because notifications in Facebook itself don’t seem to be very reliable, if you have more than 1 admin on your page. We solved this issue with AgoraPulse and are really happy for it :) Absolutely worth the money!
- Supporting in the collaboration process of social media content planning
- Reporting (out-of-the-box)
- Simple Facebook apps for more interaction
- More social media channels (Pinterest, LinkedIn)
- Ads reporting
- 24 hr chat support
Beautiful Simplicity
AgoraPulse also helps me to stay focused on engaging and posting content rather then consuming content. Other social media management tools can be overwhelming to my clients but I am confident the beauty and simplicity of AgoraPulse won't be too much to take in.
- Simple to understand layout
- Clear visual one click export analytics straight into a presentation
- Review feature that makes sure you never miss a message or mention.
- The apps feature where you can run Facebook quiz, contest and personality test to increase engagement, add value and farm for data.
- The mobile app that you can manage your profile on is useful when you are out of the office.
- The ability to label follower or fans as ambassadors and/or influencers.
- You can't use LinkedIn.
- You can't post direct to Instagram, although i do understand this is a fault on Instagram's side.
- A feature where you can put in a target audience demographic information and be given the top 5 used hashtags.
- The ability to see other content your audience are engaging with divided into written, visual and video content
- The ability to see what content you should curate for a certain audience.
Great tool and support. It's saves time!
- Managing Facebook comments
- Support
- Design
- Ease of use
- Maybe add sound notifications
It's especially very helpful for managing Facebook pages that have lot of fans and commenters. AgoraPulse saves a lot of time and answering all comments is good for the user and company.
Maybe new Facebook page managers don’t think they need AgoraPulse. But for growing pages, you need advertising and advertising brings lots of comments. So managing comments manually is very tiring!
AgoraPulse rocks!
- Great management & monitoring tools.
- Easy to reply to users.
- Amazing reporting.
- Lack of support of GooglePlus.
- Lack of support of LinkedIn.
AgoraPulse - The Best of Social Monitoring
- Monitoring
- Social Conversation
- Report
- Publishing
AgoraPulse has cut our Social media time down by over 80%
- AgoraPulse has simplified our business considerably and saved a massive amount of time by allowing us to have a single inbox of comments and messages across all these different posts to respond to. Previously we would spend hours trying to locate all the comments and reply to them and would miss many. This process now takes about 15-30 mins per day and we never miss a comment.
- The only thing I have noticed so far that I would like to see improved is that you can't tag a person when you are commenting or responding from within AgoraPulse and you can't directly message the person who made the comment from the comment itself like you can in Facebook Business Manager.
Agorapulse is simply ‘The best’ …
Agorapulse is simply ‘The best’ …
Agorapulse made my life simple with its rich features for social media applications like Facebook, Twitter and Instagram. I use it mainly on my Facebook page to engage fans by means of contests and quizzes. I found it to be one of the best plugins for the creating and managing contests. Agorapulse is the only plugin known to me which can handle the job it is supposed to with such an easy, simple and straightforward approach. The story does not end here: it gives you in-depth statistics about your account’s key metrics i.e. audience, engagement, brand awareness, etc., and you can export it all to PowerPoint for your further analysis and reporting.
- Schedule and publish to Facebook and Twitter via an efficient calendar
- Monitor important keyword and shared contents
- Identify your top fans
- Pricing plans
Reasons Why You Should Purchase AgoraPulse
- Statistics. Clear and concise.
- Publishing. Allows us to publish Facebook and Twitter content.
- Reports are also available in other languages like Spanish.
- Would love to be able to post on Instagram (although this is not up to AgoraPulse but up to Instagram).
Our marketing team using AgoraPulse as a tool for social media monitoring, analytics and to drive campaigns. It gives me a tool to track all user interactions I am getting through my social profiles in various platforms. It gives me a task calendar to organize my posts more easily. It gives me tools to engage with my fans and followers.
After AgoraPulse I started generating revenues which is my ultimate target and it decreased our workloads very much. We now have more time to plan to dig deeper into social media to explore more ways to generate more revenue.
- So easy to integrate, my social media data appears in a minute.
- Everything will be in one place to give you a total view. Making a decision will be so much easier, like it was never before.
- Their Facebook applications are like a killer platform to give you a rocket speed start for your business online. I appreciate their apps initiatives which would cost you hundreds of dollars on other platforms out there.
- Ways to track competitors performance.
- Improve in analytics to populate more data in details on startup plans.
- More intense and interactive step by step guidelines on how to start a social media campaigns as a beginner.
How much control will you get to monitor your campaigns?
How much control will you get to monitor your competitors' performance?
Best CRM for Facebook
- Facebook CRM
- Applications
- Competitors
- Fan base development
- Customer service
- New Apps
Does What it Says it Will Do
We needed a solution to a problem - what's better than Hootsuite? What's simpler to use, quick to get going with and provides good reporting?
AgoraPulse is primarily being used to enable a single view track of our Twitter and Facebook pages to enable a quick response where needed. The biggest thing it gives us though is easy to understand reporting, that's the biggest draw for us.
- Reporting is AgoraPulse's best feature. Easy to understand and distribute.
- Quick setup and quick to understand. Simplicity is the key with AgoraPulse.
- Interactions with AgoraPulse staff are always fast and friendly.
- I think AgoraPulse firstly needs to review its packages. The Micro package has no reporting facility and the Small package provides only a month's worth. Give the Micro package at least a month's reporting and the Small package either three months or full facility such as with Medium and Large packages.
- I would like to see the option to show more of a feed from Twitter and Facebook, or at least the ability to customise this.
AgoraPulse has changed the way we communicate socially
- We have always struggled with sorting out what is happening in real time or where it is happening at. With AgoraPulse, this is simplified because everything is right in front of you.
- The platform alerts us to new interactions while we are away from the computer or office. This has stopped the long process of sorting back through social accounts to see what, if anything transpired during our off hours.
- The time savings with AgoraPulse became evident very quickly. We can take a few minutes in the morning to review the overnight interactions and check in through the day or as soon as we receive alerts from them. Social media is important but it can become a huge time investment and this product just helps us sort and respond quickly.
- While AgoraPulse fulfills our needs, the platform is laid out a little funny and getting around it took some time to figure out. It makes sense after you understand where things are and why but it was a little confusing at first.
AgoraPulse. Amazing.
- Communication and trust
- Customer Support- They've been helpful and generous
- Providing Content- The content and information that AgoraPulse provides is amazing.
- There is a lot to learn
- It's a bit on the expensive side for me...but I'm just starting out.
- Easy to install Facebook apps
- Easy to customize Facebook apps
- All accounts can be monitored in AgoraPulse - no need to log in to different accounts in the browser
- Bigger package is expensive
Great from A-Z
- Let's me plan my posts ahead and forget about the rest.
- I can respond to all my users under one system.
- Great presentations at the end of each period providing key fact to the progress of your social media activity.
- Not being able to post on Instagram is definitely a problem, but it's really in the hands of Instagram, not AgoraPulse.
- It would be great to manage it through an app.
- A clearer video tutorial would be great as well.
Social Selling Made Easy
- Facebook, Twitter, and Instagram analytics. The stats are presented beautifully. They are easy to understand by anyone and wonderfully show the value social has to a business. Their Facebook report is even available in stunning PowerPoint presentation! AgoraPulse also clocks the amount of time your users spend reviewing and answering questions on your social platforms. A great way to show the actual work that goes into managing a brand's online presence.
- Social Listening tools - definitely my favourite part of AgoraPulse. Their social listening over Facebook, Twitter and Instagram is amazing. One can easily see which messages are new, review them and see a list of reviewed items. You can also like, comment and share mentions over all three platforms. Setting up searches is simple and hassle free and unlike Sprout Social has a box for you to tell it what not to include in search results. As a result, your time spent going through your social networks is minimal and you have more time for other tasks.
- Scheduling for Facebook and Twitter. Nice, simple scheduling tool. Looking forward to when they introduce Google +, Pinterest and LinkedIn.
- Social Selling - because of their great social listening tools, AgoraPulse makes it really easy for an organisation to implement social selling. A strategy that all organisations need to be looking at if they plan to stay relevant and ahead of their competitors.
- Customer Support - AgoraPulse has the best customer support I have ever come across. You really feel valued and not another customer churning their revenue machine.
- I would love to see AgoraPulse add an App for scheduling/drafting social posts.
- A Google extension would also be amazing and would make scheduling easier.
- Adding more social networks such as LinkedIn, Google +, Pinterest, Tumblr with analytics.
- Extending their social listening tool to include blogs, articles and other pages on the net.
- Integrating with WordPress to give users a one-stop shop for publishing and creating content.
Agorapulse Loves Me!
- The price is okay.
- It is very user-friendly.
- The design is nice.
- It would be better if it was free, of course.
- In an app like the photo contest, a window to share should open automatically.
- That's it!
AgoraPulse is a great option for social management
- Manage all social interactions in one place
- Deep analytics
- The additional Facebook apps are a plus
- AgoraPulse really needs a mobile app.
Should be Agora PLUS!
- Reporting
- Management
- Facebook Applications
- User Management
- More flexibility in apps
- Adding other social media platforms
Saves a lot of time
- Monitoring new comments. This is almost perfection. On Facebook it is very hard to moderate comments – if you have a lot. The Facebook GUI is just too confusing and not clear.
- Evaluation of social media activities. This is very clear and beautifully done. Great!
- Working as a group. It is totally easy to add new users and work together. Everything is very transparent and easy to follow.
- It is not possible to mention Facebook users and pages. That is because Facebook does not provide the API needed – AgoraPulse is not to blame for that.
I like so much this application !!!
- I can answer the comments of my fans - it's very easy
- I can have 3 profiles - Facebook, Twitter and Instagram
- I can [schedule] the publications (but I don't use it for now)
- I don't know - I am very satisfied for now.
- Sweepstakes-great for generating interaction
- Insights-great obviously for social media interaction insights and very customizable
- Facebook University is great for making training much easier on the part of the company, reducing time and cost to train on use of the probuct
- Ease of use, especially for images and the creation of imagery for specificity
- Price point as this is just a 3 man show right now but we run multiple campaigns on multiple pages
- ROI is average-that is personally I can see how this could give a exceptional ROI for larger companies
- I would like to see integration with more social media applications so our social media tracking could be all in one place