Contentstack

Score8.1 out of 10

27 Reviews and Ratings

What is Contentstack?

Contentstack headquartered in San Francisco offers an API-first headless CMS. From desktops to smart phones, from kiosks to smart watches, from billboards to jumbotrons, from dashboards to VR headsets – content is delivered with the push of a button and optimized for every screen, device and channel.

Categories & Use Cases

Code quality / cleanliness
Code generated by WYSIWYG editor is clean and validates according to W3C standards.
Category average: 8
Library of website themes
A library of website frameworks or themes is available as a starting point for building a website.
Category average: 7.2
API
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Category average: 8

SEO support
The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
Category average: 7.6
Community / comment management
Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.
Category average: 7.5
Bulk management
Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.
Category average: 7.3

Verified User

Technician in Marketing (10,001+ employees employees)

Use Cases and Deployment Scope

We use Contentstack to deliver content to our logged-in and non-logged-in channels, mobile and web. Mainly to deliver marketing content and description of our products. We have entire sites where all the content has been decoupled from the front end and we leave it all in CMS Headless. We also transferred all our FAQs content to Contentstack, so our business and content team can update it much more easily.

Pros

Content update
content omnichannel
content modeling
Intuitive interface, very easy to use

Cons

license control
consumption statistics of each content

Return on Investment

improved our website response time by 50%
great cost benefit

Alternatives Considered

WordPress

Other Software Used

Adobe Experience Manager, SimilarWeb PRO, Google Analytics

Alex Tanck View profile

VP, Digital Product Management in Product Management at Sommsation (11-50 employees employees)

Use Cases and Deployment Scope

We use Contentstack to run all composable media for our site - it's our main CMS and works in partnership with our headless UI solution. All content and editable messaging are run through Contenstack to show up on our site. A key component of our business is updated messaging to keep up with seasonal and market trends. We needed a solution that allows for quick, ad hoc, but still controlled content updates that we could get a large amount of the team to use. It's been incredibly helpful for us to make sure our site is always changing and up-to-date.

Pros

Extremely flexible to our needs, meets all use cases.
Easy to use, UI is very intuitive.
Easy for the whole team to manage content.
Support is helpful and responsive.

Cons

Mobile responsiveness, it's hard to edit content on the go.
More customization of display options, specifically for columns available to filter view entries.

Return on Investment

Time saved deploying content.
Allow more members of our team to manage content, getting to market faster.
Remove technical dependencies any time we want to make a change to the site.

Matt Madill

Directory of Web Development in Information Technology at Axis Cross Media (11-50 employees employees)

Use Cases and Deployment Scope

We use ContentStack to replace a legacy solution on prem, Sitecore. The scope of the use case was to replace a customers legacy website using Sitecore, in 10 languages, to Contentstack.

Pros

Presales support
continuous product improvement
technical support

Cons

additional analytics offering via the api
training and examples
updating SDK's to reflect technology changes

Return on Investment

Having a rich partner network has improved the speed to adopt to functionality
The admin application is very user friendly and does not require a lot of ramp up for users
decreased the time it takes to get content deployed

Alternatives Considered

Contentful and Sitecore Experience Manager

Other Software Used

Algolia, Mailchimp Transactional Email (Mandrill)

Richard Bilton View profile

Director of Technology in Engineering at Leesa Sleep LLC (11-50 employees employees)

Use Cases and Deployment Scope

We use Contentstack for content management on our [...] website. Contentstack has been able to help us address how we deliver content across our website in a way that allows us to merchandise and brand in every way our marketing and ecommerce department desires. This ranges from basic text and images to personalisation, business logic and campaign driven content to help improve conversion on our website. Not only do Contentstack provide the content but they deliver with reliability, great customer service and a user interface that has enabled our team to build/architect content with ease.

Pros

Enables us to build and architect content through the use of their easy to use software and user interface.
Customer service has been by far the most reliable and responsive in any vendor i've dealt with.
Listens to feedback and builds features and technical improvements that helps customers usability and experience.

Cons

Although there has been significant improvements in the journey to improving their user interface i still think there are some little quirks that could be resolved. nothing major or a deal breaker but would certainly help reduce friction. eg display of modular block list could be easier on the eye and have a description or a screenshot of what the block is or does so that content editors don't need to learn every block name and what it does.

Return on Investment

We are able to prepare for large campaigns within a few days which can bel rolled our within a few clicks. This was previously never possible before we moved to Contentstack.
We now have the tools and ability to architect in a way to take advantage of SEO and drive traffic. Our blog now serves more traffic that the rest of our website. This SEO effort wasn't possible before Contentstack.
One of our KPI's for moving to headless was a faster website and we now deliver pages under our original target while serving more asset and content rich pages to visitors

Alternatives Considered

Storyblok, Contentful, Prismic and Sanity

Tina Lykke Kristensen View profile

IT Director in Information Technology at Sinful ApS (51-200 employees employees)

Use Cases and Deployment Scope

We use Contentstack to create and localize landingpages for our webshops. We also use it to handle SEO texts and content elements on our commerce pages like PDP, Basket & Check-Out. Other than that, we use it to power our blog. We use scheduled publishing a lot to be able to plan our work, and we make content components that can handle structured content in order to automate graphical elements on the sites.

Pros

Flexible & Modular Content Models.
Scheduled Publishing.
Automation Hub.
3rd Party Connectors.

Cons

Very low rate limits on bulk-publishing entries & assets (10 entries in 10 locales limit).
Error messages that aren't meaningful to users,
Limits on number of asset folders.
No content types supporting building a website navigation.

Return on Investment

Users can create beautiful content without the help of developers.
Structured Content improves the SEO ranking of our sites.
Seamless translation flow with the XTM connector.

Alternatives Considered

Contentful and Storyblok

Other Software Used

commercetools, Netlify Platform, XTM Cloud Translation Management System

Contentstack

What is Contentstack?

Categories & Use Cases

Key Features

Top Performing Features

Code quality / cleanliness

Library of website themes

API

Areas for Improvement

SEO support

Community / comment management

Bulk management

Reviews

Use Cases and Deployment Scope

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Cons

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Other Software Used

Use Cases and Deployment Scope

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Use Cases and Deployment Scope

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Return on Investment

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Other Software Used

Use Cases and Deployment Scope

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Use Cases and Deployment Scope

Pros

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Return on Investment

Alternatives Considered

Other Software Used

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