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Score 8.7 out of 100


Recent Reviews

Happy with the support

8 out of 10
January 19, 2021
We use it for lead generation and to help get messaging out to more locations and line of business titles.
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Coversica 2020

9 out of 10
December 09, 2020
The AI is being used to contact cold leads and bring the viable clients to the surface. We are a small company and it save a lot of time …
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Features Scorecard

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Product Details

What is Conversica?

Conversica provides Intelligent Virtual Assistants (IVA) to help organizations attract, acquire and grow customers at scale. By automating routine business conversations, and personalizing interactions at scale, Conversica is designed to augment workforces allowing business professionals and Intelligent Virtual Assistants to work together harmoniously.

According to the vendor, Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following-up with leads via natural, multi-channel, two-way engagements. The Conversica Customer Success AI Assistant enables people and AI Assistants to work together for customer retention and account expansion.

With Conversica's extensive library of purpose-built and ready-to-use conversational skills backed by a proven and patented intelligent automation platform, Conversica’s AI Assistants can be deployed quickly, are human-like and personal, and provide unmatched accuracy and autonomy.

Reaching out to over 100 million people on behalf of thousands of companies, and with over 730 million engagements, Conversica is a portfolio company of Providence Strategic Growth, Kennet Partners and Toba Capital and is headquartered in Foster City, California. Read more at

Conversica Features

  • Supported: Engages and qualified leads
  • Supported: Notifies when a lead hasn't been contacted
  • Supported: Automates outreach to free up salespeople
  • Supported: Re-engages older leads to identify new prospects

Conversica Screenshots

Screenshot of How it works: a two-way conversation with leads to engage and qualify themScreenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sourcesScreenshot of Dashboard showing an example conversation

Conversica Integrations

Conversica Competitors

Conversica Customer Size Distribution

Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)15%

Conversica Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Conversica provides lead management software for marketing, inside sales and sales groups.

Outreach, Yesware, and Marketo Sales Connect (ToutApp) are common alternatives for Conversica.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Conversica are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.


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Reviews and Ratings




(1-6 of 6)
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Mike Bryant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
As a marketing manager I manage the distribution of new leads to the Sales team and also dictate the allocation of which leads will qualify for Conversica outreach through several conversations. Our Sales Operations Manager is our SalesForce admin and he oversees the integration and campaign creation for Conversica. He also imports all static lists to these campaigns. Our Sales Development Reps monitor all new Hot Leads that are generated by Conversica and then move forward with any follow up emails and fulfilling the scheduled phone calls.
Shane Adair | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
There are no special skills needed as it really is very easy to use and you have the full support of the Conversica team to cover any gaps in internal knowledge or skills. Conversica really makes it easy for users to use and support their product. One more reason we love Conversica.
Vinny Poliseno | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
This falls under my in-house support since it connects to our Salesforce environment. There isn't a whole lot of skills required to support this app as it is pretty well self-contained within Converisca's SFDC package.