6sense vs Conversica

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Conversica

It's perfect for organizations that have large databases and not enough man power to reach out to each lead one at a time.

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Mike Bryant

Email Marketing / Database Manager

KountFinancial Services, 51-200 employees

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Pros

Stores and organizes information by product, department, etc., to make it easier for our website to function.
Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
Help us drive revenue against competitors such as Amazon and Wal-Mart.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Providing 1:1 email outreach to a large quantity of leads which our organization is unable to do on our own in a timely manner.
Confirms specific contact phone numbers while scheduling a call for our sales department.
Opens up new conversations with older leads in our database that have gone cold.

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Mike Bryant

Email Marketing / Database Manager

KountFinancial Services, 51-200 employees

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Cons

Some of the terms used are a learning process for our team, but the site is easy to navigate.
Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Sometimes a lead will be marked as hot that really is not a hot lead.
Sometimes current customers are followed up on that should not be.

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Verified User

Strategist in Marketing

Computer Software Company, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

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Conversica8.1

Based on 4 answers

I'd like to renew in hopes that their developers update the interface to include the option of manually changing the lead status for more accurate reporting

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Mike Bryant

Email Marketing / Database Manager

KountFinancial Services, 51-200 employees

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Support

No score

No answers yet

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Conversica8.3

Based on 23 answers

Anytime we have had an issue we were able to work with our account service team to get it addressed. We've had several meetings during the rollout and a weekly cadence of meetings

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Verified User

Strategist in Marketing

Computer Software Company, 1001-5000 employees

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Implementation

No score

No answers yet

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Conversica9.1

Based on 1 answer

Conversica has the implementation very well documented. In addition, to the documentation we were provided with a technical resource on the Conversica team to assist with getting the tool up and running within SFDC.

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Vinny Poliseno

Director of Marketing & Sales Operations

Salsa Labs, Inc.Internet, 51-200 employees

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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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We have not worked with any other AI sales assistant tools. We are happy with our relationship and results so there is no reason to change.

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Joanne DeLangie, MBA, CHHC, AADP

VP Marketing Programs

FlexentialComputer Software, 1001-5000 employees

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Return on Investment

It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Conversica has added over $500,000 to our pipeline. Considering that many of these leads end up as $100 sales, it represents a great number of opportunities we would not have captured otherwise.

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Robert Stucki

VP Customer and Sales Success

Learning A-ZBusiness Supplies and Equipment, 201-500 employees

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Pricing Details

6sense

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

6sense Editions & Modules

6sense

—

Additional Pricing Details

—

Conversica

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Conversica Editions & Modules

Conversica

Edition

Starter Edition

$1,4991

1. per installation

Additional Pricing Details

A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.