6sense vs Conversica

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Conversica

I think it's a great tool to follow-up on a significant number of leads. We tried it on a small scale for straight appointment setting for our field reps, and it didn't work well at all

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Robert Stucki

VP Customer and Sales Success

Learning A-ZBusiness Supplies and Equipment, 201-500 employees

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Pros

Quality data
Timing for updates
Excellent support

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Laurie Wheeler

Partner Executive

PGiTelecommunications, 1001-5000 employees

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Provides instantaneous responses to online leads. This allows us for rapid follow-up that can't be achieved manually.
It acts as a screener so our team only has to respond to leads that respond to Conversica's outreach. This allows for streamlined efforts from our sales team.
Through Conversica's outreach we are able to secure appointments and new contact info.

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Robert Stucki

VP Customer and Sales Success

Learning A-ZBusiness Supplies and Equipment, 201-500 employees

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Cons

Some of the terms used are a learning process for our team, but the site is easy to navigate.
Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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I think some more can be done around tracking Salesforce activity. For us, if the data isn't in salesforce, it doesn't exist. We have recently come up with a custom way to track specific conversation success to a campaign with custom statuses to do this, but as I understand this isn't something any other customer is doing currently. I know the team is working on tracking opportunities to conversica success which will be interesting.

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David Da Silva

Marketing Operations Manager - North America

NewVoiceMediaComputer Software, 201-500 employees

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Likelihood to Renew

No score

No answers yet

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Conversica8.1

Based on 4 answers

Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.

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Vinny Poliseno

Director of Marketing & Sales Operations

Salsa Labs, Inc.Internet, 51-200 employees

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Support

No score

No answers yet

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Conversica8.4

Based on 22 answers

Excellent customer service team but would like to see more online resources in the future.

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Verified User

Project Manager in Information Technology

Financial Services Company, 51-200 employees

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Implementation

No score

No answers yet

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Conversica9.1

Based on 1 answer

Conversica has the implementation very well documented. In addition, to the documentation we were provided with a technical resource on the Conversica team to assist with getting the tool up and running within SFDC.

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Vinny Poliseno

Director of Marketing & Sales Operations

Salsa Labs, Inc.Internet, 51-200 employees

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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Actually we didn't really vet any competitors out in the market place after we saw and trialed Conversica for 90 days. Their tool was easy to get launched within our SFDC environment and begin pushing campaigns through the tool. Had we spent more time vetting others we'd probably just be starting our 90 trial and would have missed out on the deals we've already closed using Conversica.

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Vinny Poliseno

Director of Marketing & Sales Operations

Salsa Labs, Inc.Internet, 51-200 employees

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Return on Investment

It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Increase in close rate and has sped up the sales cycle.
Increased ROI on marketing as we don't have to spend as much money creating campaigns to reach prospects and engage with them.
Conversica meets our business objectives of speaking with each prospective customer in a timely manner to gauge their interest in our product.

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Brian Hasenbauer

Vice President of Marketing

Astanza LaserMarketing and Advertising, 11-50 employees

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Screenshots

6sense—

Conversica

How it works: a two-way conversation with leads to engage and qualify them

See All (3) Conversica Screenshots

Pricing Details

6sense

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

6sense Editions & Modules

6sense

—

Additional Pricing Details

—

Conversica

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Conversica Editions & Modules

Conversica

Edition

Starter Edition

$1,4991

1. per installation

Additional Pricing Details

A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.