EMS Software Reviews

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366 Ratings
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Score 8.8 out of 101

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Reviews (151-158 of 158)

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Score 10 out of 10
Vetted Review
Verified User
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EMS is our preferred meeting room software choice for our meeting room digital door display.
  • Easy to book room on site. Elegant and simple UI.
  • Fully integrated with IAdea signboard which can control the status light as well as working with the badge card reader.
  • Powerful and customizable interface.
  • Providing API to post processing badge reading results.
Powerful software, great support
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October 02, 2018

Happy!

Score 10 out of 10
Vetted Review
Verified User
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Used across the entire organization for scheduling, catering and facilities
  • Avoiding duplicate room usage
  • Billing for catering
  • Resource allocation per booking
  • Catering reports should be status driven so none are missed [probably more a user issue I think]
  • Statistical data from Excel should be formatted by month, vs. having to run a report for each month.
  • Understanding how to use the dashboard for new input
Well suited for avoiding duplicates, not as suited for mobile usage; desktop not compatible for Mac users
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October 02, 2018

Two thumbs up for EMS

Score 10 out of 10
Vetted Review
Verified User
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EMS is being used by multiple departments and space managers. We have catering and media services included in our resources. We are hoping to get facilities added to EMS soon so our users can request their event set ups.
  • Easy to navigate
  • See an overall view of all spaces
  • Lots of options
  • I would love to be able to select multiple rooms at once when using the wizard to start a new reservation(when all times are the same)
EMS is well suited for our college because we manage multiple spaces and services and is a one stop shop for scheduling
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October 02, 2018

Excellent

Score 10 out of 10
Vetted Review
Verified User
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PNC just signed with EMS in August 2018 and are currently in the implementation phase. We use EMS to manage our conference center programs across our HQ footprint. Once we “get our feet wet” the hope is to expand our use of EMS.
  • Reports - automatic BEOs
  • Details information
  • Ease of use
  • Transferring in data from previous databases during implementation
Well suited for free address environments and in managing conference space.
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October 02, 2018

Fair and Balanced Review

Score 6 out of 10
Vetted Review
Verified User
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EMS is our fundamental hoteling software.
  • Flexible
  • Feature Rich
  • Cooperative - EMS is willing to work with you and ensure your success.
  • Performance. To support large numbers of users and have the system perform fast and flawlessly, performance improvements are always welcome!
  • Mapping and hotspotting functionality is lacking and can be improved.
Large organizations with complex business rules.
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October 02, 2018

EMS Rocks!

Score 10 out of 10
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Verified User
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Our university used EMS throughout the campus. Although access is limited for some, in general the user experience is very good. There are a lot of moving parts, but with adequate in-house training, anything is possible!
  • Scheduling events, very user friendly especially for our student staff.
  • Easy use of the main menu and all its features. I like how you can manage from the dashboard.
  • We have integrated Visio and it has helped our staff and clients visualize their particular event.
  • For very first time users, it can be a challenge. Training will solve this issue.
  • Interactive training manual online works, but can be frustrating.
EMS is definitely well suited for event management. We also schedule classes and the software is user friendly when trained.
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Score 8 out of 10
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Verified User
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EMS is used firm-wide at a prominent law firm I support. It is used to schedule meeting spaces and services in offices around the globe, including catering, audio-visual support, and facilities.
  • EMS works well to book audio-visual equipment for meetings.
  • Booking and adding details can be done for dozens of meetings at once.
  • Reporting can be created and specialized to produce exactly the statistics you need.
  • Video conference reporting is awkward. When generating a report of video conferences that involve different meetings that involve different time zones for each location, EMS is not able to produce the video conferences in chronological order--the various time zones inevitably confuse the report, resulting in the need to print and manually sort the conferences. This has been my longest-running pet peeve with EMS.
EMS is great for booking local meetings. Individual offices can easily use the software to fit their needs. However, it is less useful when used across a large firm unless that firm centralizes and streamlines the resources that can be booked. If each office controls the various resources and how they appear in EMS, it becomes difficult to create meaningful and accurate reporting. Proper management is essential.
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Score 6 out of 10
Vetted Review
Verified User
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Dean Evans and Associates Event Management Software (EMS) is used on our college campus for event, academic, athletic, and conference space reservations. The product is managed by my office with dozens of virtual users across campus.
  • EMS provides a comprehensive record of all spaces under request and approved for use.
  • It needs as a basic functionality a calendar view of reserved spaces that the entire user community can view and sort.
  • Self populating email function in the communication pages - those used regularly - similar to Gmail functionality.
Organizations that have many reservable spaces to track: Very good at tracking space use and resource requests.

Departments that require a smooth, attractive presentation to clients:
Front end functionality and presentation to clients (contracts, billing, etc.) are overly cumbersome and unattractive. Have purchased a separate system for this purpose.
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About EMS Software

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

EMS Software Technical Details

Operating Systems: Unspecified
Mobile Application:No