Episerver Commerce Cloud Reviews

38 Ratings
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Score 7.9 out of 100

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July 30, 2019
Chris Osterhout | TrustRadius Reviewer
Score 9 out of 10
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During the evaluation, Episerver was by far the most flexible as far as features and implementation go. Some of the more SaaS-based products don't allow for the level of customization needed for our clients, clientele. While the other platform boasted similar features, they left our team feeling a little empty-handed. Meaning they demoed well but did not seem to implement as seamlessly as shown in the demos.
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December 18, 2018
Tim Hardy | TrustRadius Reviewer
Score 2 out of 10
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Episerver did not have a headless CMS offering when we implemented. They may offer one now, but they are very late to the game in offering an API-based CMS experience. If you use an Angular or React front end, and you want to communicate with this incredibly expensive product you've purchased and are paying a hefty yearly fee for, you are going to have a difficult time.

All of the CMS/commerce solutions I have used were easier to integrate and customize than Episerver has been. Prismic and Contentful are light-years ahead with their apis.
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December 20, 2018
Jared Wooden | TrustRadius Reviewer
Score 7 out of 10
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Just depends on the use case. Some clients are more heavily weighted towards a marketing CMS and don't need a ton of complex technical functions of their eCommerce platform. For these we recommend Episerver.
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September 11, 2017
Nadia Lotter | TrustRadius Reviewer
Score 5 out of 10
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Episerver was by far the most user friendly content platform allowing our business to easily manage the content with ease resulting in an overall productivity increase and time for the team to spend less time doing content management and more time managing the personalization benefits the platform represents.
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October 10, 2017
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Coming from a Software Engineering background, Episerver was the preferred system as it was an attractive platform from a developer's point of view. Today, I consult solely on Episerver solutions and still prefer the platform for multiple reasons (some already covered earlier in this questionnaire).
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October 19, 2017
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Overall, Episerver seemed easier to use from a user perspective and easier setup. There was also preexisting resources with Episerver experience. Factoring in costs it became an easy solution.
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February 24, 2017
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Alternatives Considered

I did evaluate other products in addition to Episerver. The other finalist was Magento, which has a very robust cart and a large market share. I have used that platform in the past and overall had been happy with it's performance. I ultimately selected Episerver because it was .NET (versus PHP) and had very strong commerce and content components. Magento would have required an integration with another (second) platform to build out non-commerce content in the way that was necessary for the project's needs. Episerver had that out of the box. Plus Episerver's evolution and road map showed solid growth and innovation while at the same time Magento was well behind their plans to launch Magento 2.0 after already significant delays.
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Feature Scorecard Summary

Product catalog & listings (19)
Product management (19)
Bulk product upload (16)
Branding (17)
Mobile storefront (15)
Product variations (17)
Website integration (18)
Visual customization (17)
CMS (20)
Abandoned cart recovery (11)
Checkout user experience (14)
eCommerce security (12)
Promotions & discounts (15)
Personalized recommendations (15)
SEO (15)
Multi-site management (14)
Order processing (14)
Inventory management (10)
Shipping (12)
Custom functionality (17)

What is Episerver Commerce Cloud?

The Episerver Commerce Cloud is presentd as the most complete commerce suite for growing companies​.
Categories:  eCommerce

Episerver Commerce Cloud Features

Online Storefront Features

Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Has featureCustomer service tools

Online Shopping Cart Features

Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Has featureIntegration with Amazon
Has featureIntegration with eBay
Has featureCheckout user experience

Online Payment System Features

Has featurePayPal integration
Has featureReturns & refunds
Has featureSingle-click checkout
Has featureeCommerce security
Has featureCredit card transaction fee
Has featureB2B features

eCommerce Marketing Features

Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration

eCommerce Business Management Features

Has featureMulti-site management
Has featureOrder processing
Has featureInventory management
Has featureAccounting
Has featureShipping
Has featureCustom functionality

Episerver Commerce Cloud Screenshots

Episerver Commerce Cloud Videos (2)

Watch Mud Pie: Selling gifts online through personalized experiences

Watch Copenhagen Airport: Reaching new heights with omni-channel commerce

Episerver Commerce Cloud Downloadables

Episerver Commerce Cloud Competitors

SAP Marketing Cloud, Salesforce Commerce Cloud, Magento Commerce Cloud (formerly Magento)

Episerver Commerce Cloud Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Episerver Commerce Cloud Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Episerver Commerce Cloud Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Live Chat

Episerver Commerce Cloud Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:No