Fireflies is worth it Excellent for any video meeting or phone call.
Use Cases and Deployment Scope
I use it for note-taking during coaching calls with my clients. The action plan feature is such a great shortcut for ensuring phone calls are effective. For my clients, the notetaking feature lets them have the shortcuts we discussed during the call, plus allows them to listen and participate in the phone call instead of missing out on notes. I chose Fireflies over other note-taking software due to customer service. I liked how quickly they responded to an email I sent during the selection process.
Pros
- Action Plan notes.
- Notetaking during calls.
- Sorting and managing past calls in a catalog.
- Excellent for recorded regular phone calls.
Cons
- I would like easier integration into a CRM.
- Nothing more to add.
Return on Investment
- The cost is very affordable and getting ROI for it happens within the first meeting.
- My clients appreciate the quick turn on having an action plan in place for them.
- I like having a catalog of meetings I can reference to see the client improvements.
Usability
Alternatives Considered
Otter.ai
Other Software Used
Google Gemini, Keap, Intuit Mailchimp







