Google Voice had a voice, but over time the volume wasn't loud enough.
This had for many years served as a line of communication when others failed. It also was a great integration for other Google or Alphabet …
Starting at $10 per month
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What is Google Voice?
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may…
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Popular Features
- Mobile app for Android (48)8.080%
- Call recording (50)7.878%
- Call screening (59)7.474%
- Message alerts (62)3.434%
Pricing
Starter
$10
Cloud
per user/per month
Standard
$20
Cloud
per user/per month
Premier
$30
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://workspace.google.com/products/v…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month
Product Demos
Bose Smart Soundbar 300 | Setup And Audio Demo
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Official Google Voice App Demo
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Google Voice official app for iPhone video demo
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Google Voice Assistant On Samsung Televisions
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Google Voice: Demo
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GV Mobile Demo Video
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What is Google Voice?
Google Voice gives businesses an AI to help employees stay better connected to each other and customers. Boasting security, a reliable calling infrastructure, and an intuitive admin and user experience, Google Voice aims to help users to spend less time managing their phone solution.
Google Voice Video
What is Google Voice?
Google Voice Competitors
Google Voice Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
Google Voice starts at $10.
Reviewers rate Instant messaging highest, with a score of 9.3.
The most common users of Google Voice are from Small Businesses (1-50 employees).
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Reviews and Ratings
(214)Attribute Ratings
Reviews
(1-25 of 70)Companies can't remove reviews or game the system. Here's why
- Worked well with iOS
- Provided reasonably good transcription
- Allowed for accurate caller identification
- There has not been much innovation since the initial release.
- It doesn't handle SMS well.
- It does not natively integrate with CRM without legacy complication
- It is not supported by Google as it once was
- Call Recording is non-existent
- Call-Tree or Virtual Auto-Attendant needs are not available
January 06, 2022
Google Voice at a glance
Score 6 out of 10
Vetted Review
Verified User
- Assistance with voice technology
- Voice assistance
- Artificial intelligence technology with voice
- Verbal communication
- Delaying a split of a second of time to deliver messages.
- Voice vibartion problem
- Easy to understand assistant
November 04, 2021
My Practice Relies on Google Voice as It’s Only Advertised Number
- My Google Voice calls come directly to my mobile phone and my computer.
- Text messages can be sent to my Google Voice number and are forwarded to me as email messages.
- Google Voice allows for direct client contact without a receptionist or assistant taking calls and relating messages.
- Voicemail helps make sure I get my client's messages promptly when I’m not available.
- Transcripts of voicemail messages are emailed to me allowing me to have a record of the message without keeping all of the recorded voicemail messages.
- Voicemail transcripts are very helpful but the transcription is sometimes not as accurate as I’d like.
- Some voicemail messages are unable to be transcribed.
- Voicemail transcripts have my first name misspelled. It should be able to take the correct spelling from my account.
August 23, 2021
Google Voice, The only VOIP you need
- Easy user interface
- Integrated very well across my Google products such as Gmail
- Exceptional call forwarding
- I would love to see Google Voice become an independent service provider. It only works well if there is a phone number attached from the major telecom companies. Since it is VOIP it should work with simple internet not reliant on mobile USA carriers.
- Google Voice should be able to receive voice calls directly from the app as it once did using Hangouts. Now calls must get forwarded if I am traveling out of the country.
August 18, 2021
Google Voice lets voices get through
- SMS txt'ing
- Voicemail Transcription
- Easy to use
- Easy to configure
- Development has stalled
- Lacks features
- No room for negotiation on cost
- Very hard to find a direct contact to work with
July 20, 2021
Just Use Google Voice
- Well designed apps
- Good call quality
- Excellent price
- Interface changes often
- Some features (like voicemail transcript editing) missing in latest version
- UI has unused space on desktop
July 09, 2021
Create your own call center with Google Voice
- Grants additional phone number that can be used on an existing device
- Voicemail transcription
- Voicemail access from email or browser
- Occasionally it can be difficult to manage two different phone lines on one device, and new users may have difficulty switching between them.
- Calls on smartphones
- Transcript of messages
- Keep track of calls and SMS
- Multiple numbers on single account
- Multiple numbers on single smartphone
- Remove empty messages
April 15, 2021
Google Voice is the BEST!!!!!
- The app is amazing.
- Texting is also very easy through the app.
- It is basically having a second phone number and the voicemail connects to your regular phone number's voicemail.
- I think Google Voice needs to make it easier to purchase international calls.
- I think it would be great if the text messages would link to your phone messages. Not just on the app.
April 15, 2021
Hmmmm Yes and No
- Connects quickly with no real lag time
- Easy to use and implement
- Compatible with my calendar
- Only room for improvement is that it is pricier than others. Kind of expensive compared to their competitors. Not bad for an individual but when you have 50 callers it gets really pricy.
April 14, 2021
Google Voice has helped our company in many ways.
- VOIP
- Call Forwarding
- Free Calls to US and Canada
- Inexpensive calls to other international phone numbers
- Texts and voicemails go to email and Google Voice app, they could go to my iPhone messaging and voicemail apps. Missed calls do show up in Phone app recent calls though.
- Making it easier to purchase international calls. You have to add money in settings.
- That's about it.
April 07, 2021
Google Voice is a great value and awesome voip service
- Voicemail to text format
- Forwards calls
- Stable service
- Maybe a new website layout, but I love the way it is now
- More options for sharing and saving voicemails
- Sync to google calendar option
April 02, 2021
Google Voice - a good solution for some of the needs
- Easy to use
- Can call almost any phone in the world
- Available in all of the user's devices (phone, tablet, computer)
- Good connectivity
- Transcribes voicemail
- US phone number only, there is no solution for other countries
- A little expensive for one user
- Call rates are high for some of the countries
- Not available in all of the countries
February 22, 2020
Amazing phone solution for any business
- Free
- Easily integrates with existing services.
- Limited local numbers available.
- Voice to text functionality isn't always accurate.
January 29, 2020
Great for small businesses or start-ups
- Its very affordable to use.
- Do not have to give out your personal phone number ever again.
- Would be nice for people to know if they are calling a Google Voice number.
- Transcription could be improved.
January 28, 2020
Google Voice Review
- Easy to use
- Good connection
- Calling from within the Google Voice app on iOS or Android uses my cell minutes
- No emergency calls
January 06, 2020
Great service with one annoying flaw!
- When you begin to send a message, and you put in that person's name, your whole prior conversation with them automatically fills in.
- Enabled to have a large amount of saved contacts.
- Once one selects a message, one is unable to mark that message as unread again.
- There is no system for flagging messages to respond to them later, or as mentioned above, marking them as unread.
December 19, 2019
Google Voice is Free, Easy, and Necessary!
- Easy accessibility
- Available on computer and phone
- There is a text limit (number gets shut down if too many texts go out)
- No customer service support
December 05, 2019
Intuitive, functional, and free!
- You can use Voice as a voicemail for both a Google line and any lines you may have purchased elsewhere. It has visual voicemail, which is great.
- Google Voice allows you to send texts either on a phone or desktop.
- It’s free! Whether you’re an individual or a member of an organization, that’s always a plus.
- The biggest (and maybe only) weakness Google Voice has is that there’s a cap on how many texts you can send in a 24 hour period, but there’s no warning that you’re approaching your limit.
November 20, 2019
If you want to save money, you have to try Google Voice
- Its biggest strength is flexibility. Google Voice offers free text messaging, and when clients can't reach us on the phone, they can text us.
- HD quality sound using Google Voice. It is invaluable when your clients can hear you.
- Ease of use is huge, there was literally no learning curve with the software and we were up and running within minutes.
- Maybe have better collaboration with phone makers, the landline options are limited.
- It could incorporate some call forwarding options that are easier to use.
- Auto attendant options would be nice.
November 17, 2019
A Reliable Service that Integrates Communication Channels
- Integrates all your phone numbers into one accessible platform (and phone number).
- Transcribes your voicemails to text messages that can be read while the messages are being delivered.
- Google Voice saves your voicemails online as well.
- Call flows and extensions are limited
- Google Voice relies heavily on wi-fi, therefore, the sound quality is not as vibrant as other competitors.
- User support / customer service could be much better.
November 05, 2019
A Reliable Tool for the Customer-Driven Business
- The separate phone number for work versus personal use.
- Completely independent voicemail message and inbox.
- The ability to answer calls and messages on the computer or mobile device.
- An email version of the voicemail if one is left.
- I think there is room to improve with regards to call forwarding.
- I wish there were a concise way to know if the call was to your Google Voice number or your personal number before answering the call.
- when I add a contact to my account on the web it doesn't seem to sync with my phone even though the same email address is logged in.
September 28, 2019
Protect your private number with Google Voice
- Manage voice call and text message very well in the cloud.
- A secure way to call a co-worker without using his personal phone number.
- Sometimes you will need a good carrier coverage, otherwise, the calls won't enter or go out.
September 28, 2019
Google Voice is great!
- It's free!
- Call forwarding.
- Voice to text works well.
- Not much I would change.
- Free international calling.
September 27, 2019
Try Google Voice
- Useful search functionality for voicemails and text.
- Ability to forward texts and calls to existing phone number.
- Very good call quality.
- Some settings are not available in the latest version and you must access the legacy Google Voice to change them.
- All area codes are not yet available.
- Would be cool to have the ability to use mobile phone number as sender.