Upserve, from Lightspeed

Upserve, from Lightspeed

About TrustRadius Scoring
Score 6.0 out of 100
Upserve, from Lightspeed

Overview

Recent Reviews

Upserve for the win

10 out of 10
November 22, 2019
We use Upserve to track sales + as our POS for the restaurant. It has helped us track goals as well as being a completely integrated POS …
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The modern world POS solution

10 out of 10
October 05, 2019
I just switched over 9 Venues from ALOHA 6.7 and 12.3 and am very happy. Multiple locations in a dashboard has been great. The only issues …
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Upserve POS Review

9 out of 10
October 05, 2019
We use Breadcrumb as a POS in our bar and other establishments within the hospitality group. It helps us organize as one or multiple …
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Video Reviews

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Pricing

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Core

$59

Cloud
per month ($60 per terminal)

Pro

$199

Cloud
per month ($50 per terminal)

Pro Plus

$359

Cloud
per month ($40 per terminal)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://upserve.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Upserve, from Lightspeed?

Upserve POS is a restaurant point-of-sale solution, from Lightspeed (acquired December, 2020). The vendor describes it as easy to implement, with personalized onboarding, a dedicated success manager, and professional on-site installation, with 24/7/365 U.S. based in-house support team. Features include a training mode, check split, item hold, and more.


The product includes features for online ordering, table management, restaurant management, inventory, and customer management. Upserve POS also integrates with dozens of companies like GrubHub, Rezi, and Tock.

Upserve, from Lightspeed Features

  • Supported: Online Ordering
  • Supported: Split Items and Checks
  • Supported: Transfer Check to Another Server
  • Supported: Void / Comp
  • Supported: Training Mode
  • Supported: EMV
  • Supported: Inventory
  • Supported: Employee Scheduling
  • Supported: Tableside Payments

Upserve, from Lightspeed Screenshots

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Upserve, from Lightspeed Video

Visit https://upserve.com/videos to watch Upserve, from Lightspeed video.

Upserve, from Lightspeed Competitors

Upserve, from Lightspeed Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Upserve POS, formerly Breadcrumb and now from Lightspeed since the December 2020 acquisition, is a point-of-sale software solution with features such as complete restaurant & bar management.

NCR Aloha Cloud, TouchBistro, and Toast Point of Sale are common alternatives for Upserve, from Lightspeed.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Upserve, from Lightspeed are from Small Businesses (1-50 employees) and the Food & Beverages industry.

Comparisons

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Reviews and Ratings

 (29)

Ratings

Reviews

(1-21 of 21)
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Score 6 out of 10
Vetted Review
Verified User
Review Source
Upserve [POS (formerly Breadcrumb)] offers more functionality than Square, which is the only other restaurant POS I've used. Upserve has intuitive employee time tracking, and helpful labor and sales reporting features. I know my data guy would prefer more detailed data reporting abilities (for instance, you can't pull reports that show modifiers - so when we have Happy Hour and want to track how happy hour modifiers are doing compared to normal price, we have to do this manually wtf?). But overall Upserve is better than the other POS systems I've tried.
April 30, 2020

Upserve is the best

Score 10 out of 10
Vetted Review
Verified User
Review Source
Lavu is the worst POS system I have ever encountered. It was the most frustrating part of everyone’s shift. They were never available for customer service, Upserve is. Their system would shut down across regions, Upserve does not. Upserve (at the time Breadcrumb) was highly rated and praised for simplicity.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We chose Upserve POS for the following reasons:
  • Easy to find items on the menu by using the search bar.
  • Ability to modify menu, devices, etc. remotely.
  • Useful app to check labor and sales in real-time.
  • Very easy to train new employees.
  • Low equipment cost.
  • Fast menu uploads using Excel sheet import.
Jamie Cunningham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Upserve rises above all of it's competition. It's just as robust as a legacy brand like Micros or Restaurant Manager, and simultaneously agile and intuitive like square. It's a perfect balance for modern restaurants.
Leandro Utrera de Paula | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Micros - Very expensive for the initial setup and support afterward, but offers all the features needed for a complex restaurant.
  • Toast - Pretty similar to Breadcrumb, but lacks a development team.
  • Focus - Similar to Micros, but less expensive for the support.
  • We looked for some other systems, but we chose to test the above systems.
Score 2 out of 10
Vetted Review
Verified User
Review Source
Now as a Toast user, it makes Breadcrumb look like an ancient technology. Toast is way more user friendly and more suitable for a higher volume restaurant. Toast has a more thorough reporting system than Breadcrumb. The display is a lot more vibrant through Toast and people get excited to use it, unlike when we were using Breadcrumb.