Upserve Overall Good Product
We use Upserve [POS (formerly Breadcrumb)] as our main in-house POS at our restaurant. I say "in house" because we don't currently use it …
Upserve, from Lightspeed
Upserve, from Lightspeed
Starting at $59 per month ($60 per terminal)
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Pricing
View all pricingCore
$59
Cloud
per month ($60 per terminal)
Pro
$199
Cloud
per month ($50 per terminal)
Pro Plus
$359
Cloud
per month ($40 per terminal)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://upserve.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
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Product Details
What is Upserve, from Lightspeed?
Upserve POS is a restaurant point-of-sale solution, from Lightspeed (acquired December, 2020). The vendor describes it as easy to implement, with personalized onboarding, a dedicated success manager, and professional on-site installation, with 24/7/365 U.S. based in-house support team. Features include a training mode, check split, item hold, and more.
The product includes features for online ordering, table management, restaurant management, inventory, and customer management. Upserve POS also integrates with dozens of companies like GrubHub, Rezi, and Tock.
Upserve, from Lightspeed Features
- Supported: Online Ordering
- Supported: Split Items and Checks
- Supported: Transfer Check to Another Server
- Supported: Void / Comp
- Supported: Training Mode
- Supported: EMV
- Supported: Inventory
- Supported: Employee Scheduling
- Supported: Tableside Payments
Upserve, from Lightspeed Screenshots
Upserve, from Lightspeed Video
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Upserve, from Lightspeed Competitors
Upserve, from Lightspeed Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
Upserve POS, formerly Breadcrumb and now from Lightspeed since the December 2020 acquisition, is a point-of-sale software solution with features such as complete restaurant & bar management.
NCR Aloha Cloud, TouchBistro, and Toast Point of Sale are common alternatives for Upserve, from Lightspeed.
Reviewers rate Support Rating highest, with a score of 8.9.
The most common users of Upserve, from Lightspeed are from Small Businesses (1-50 employees) and the Food & Beverages industry.
Comparisons
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Reviews and Ratings
(29)
Reviews
(1-21 of 21)- Popular Filters
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April 29, 2021
Upserve Overall Good Product
Upserve [POS (formerly Breadcrumb)] offers more functionality than Square, which is the only other restaurant POS I've used. Upserve has intuitive employee time tracking, and helpful labor and sales reporting features. I know my data guy would prefer more detailed data reporting abilities (for instance, you can't pull reports that show modifiers - so when we have Happy Hour and want to track how happy hour modifiers are doing compared to normal price, we have to do this manually wtf?). But overall Upserve is better than the other POS systems I've tried.
April 30, 2020
Upserve is the best
Lavu is the worst POS system I have ever encountered. It was the most frustrating part of everyone’s shift. They were never available for customer service, Upserve is. Their system would shut down across regions, Upserve does not. Upserve (at the time Breadcrumb) was highly rated and praised for simplicity.
November 22, 2019
Upserve for the win
POS systems are always evolving. Breadcrumb continues to stay on top of the game.
October 08, 2019
Simple solution for your restaurant
We chose Upserve POS for the following reasons:
- Easy to find items on the menu by using the search bar.
- Ability to modify menu, devices, etc. remotely.
- Useful app to check labor and sales in real-time.
- Very easy to train new employees.
- Low equipment cost.
- Fast menu uploads using Excel sheet import.
October 05, 2019
The modern world POS solution
Upserve is on the way to be able to do everything that ALOHA can do. However, the future is with Upserve.
October 05, 2019
Upserve POS Review
Upserve is smaller, quicker, portable and more user friendly.
September 03, 2019
I didn't want to try it and now I wonder how we functioned without it!
Upserve is the most superior POS!
August 22, 2019
Upserve Is A Step Up For Any Restaurant!
- Northstar Restaurant POS, Oracle Hospitality (formerly MICROS), Restaurant Manager, Square for Retail and Lightspeed Restaurant
Upserve rises above all of it's competition. It's just as robust as a legacy brand like Micros or Restaurant Manager, and simultaneously agile and intuitive like square. It's a perfect balance for modern restaurants.
August 20, 2019
Upserve POS is help and easy to use
Upserve is pretty well organized and not hard to adjust to at all.
May 02, 2019
Upserve for Retail!
Upserve is better because of its support team that helps guide you through the implementation process. Upserve is great at managing costs, employee actions, and retail processes.
May 02, 2019
Great POS and customer service!
I haven't used any other products.
April 03, 2019
I will continue to use Upserve
Upserve has been the best POS system that we have used to date.
April 02, 2019
Easy to use and helpful reporting
Upserve is more robust than both of these products. Northstar simply isn't functional, so most anything could outperform it. I would choose Upserve over either of the above products.
March 19, 2019
Good software, great people
Upserve is the best that I have used personally.
January 31, 2019
Upserve is awesome
We used Digital Dinning and this Upserve blows them away!
January 24, 2019
Upserve Works
I have not used other products or services. They are the best.
January 24, 2019
Upsurge y'all
It was better than Micros back in the day.
January 09, 2019
Breadcrumb/Upserve: The only service I know
I have not compared any other POS systems.
December 22, 2018
Agile, Powerful Breadcrumb
Breadcrumb is the only POS system I've used.
April 04, 2018
Breadcrumb is an excellent POS system, but lack security
- MICROS PoS, Toast and Focus
- Micros - Very expensive for the initial setup and support afterward, but offers all the features needed for a complex restaurant.
- Toast - Pretty similar to Breadcrumb, but lacks a development team.
- Focus - Similar to Micros, but less expensive for the support.
- We looked for some other systems, but we chose to test the above systems.
August 22, 2017
It works.. but it's nothing special
Now as a Toast user, it makes Breadcrumb look like an ancient technology. Toast is way more user friendly and more suitable for a higher volume restaurant. Toast has a more thorough reporting system than Breadcrumb. The display is a lot more vibrant through Toast and people get excited to use it, unlike when we were using Breadcrumb.