Microsoft Teams

Microsoft Teams Reviews

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Ratings and Reviews
(26-50 of 205)

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sameer chhabra | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
  • Firstly, it enables us to form team groups within the platform which ultimately helps in team chats and file sharing within the teams and also lets the file to update in real time by all the team members within the group.
  • Secondly, Teams is the only platform where we have different applications embedded and we can use those to prepare different types of files within the teams and thus we don't have to scroll outside teams for the same. For example, onenote, Jiracloud, planner, stream, wiki are different platform embedded within Teams to help us use them and complete our tasks
  • Thirdly, Teams is directly connected to sharepoint which i think is the most useful feature of the same. We can upload all the files on to share point so that anyone who we want to send the file can access the same via share file.
  • The most important point to work upon is the Graphical user interface (GUI), Teams GUI is not very easy to use and thus it takes a lot of time for a new user to understand its feature and to further use them. Therefore, work could be done to improve its GUI so that it becomes user friendly.
  • I noticed that whenever I log in daily and directly go to Teams, it takes a quite a lot of time to connect to its server and to come online as compared to other products like zoom which are blazingly fast . Thus the time taken by Teams to connect to its server for the first time could be improved.
  • Teams is a really heavy software considering the vast features it offers and the embedded additional platform like Jiracloud, onenote etc embedded into it which in turn makes the software really slow at times. therefore, efforts could be made to improve its processing power.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Meetings.
  • Daily and speedy communication.
  • File Storage.
  • Comfortable UX/UI.
  • File Storage is a little clunky for new users, there was a learning curve in understanding the difference between Channels, Teams, Files, and where to communicate. The UI could be improved.
  • The connection of the file storage with Sharepoint gets tricky, where if we edit a certain file in one location, either it sometimes mirrors the action on the other platform, but sometimes it doesn't. It created a lot of issues.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • recording and saving important meetings
  • help me organize my schedule with calendar
  • conveying messages to each other
  • maybe an added alert if a meeting is scheduled
  • additional react emoticons will be great
  • real time update of the tool
October 10, 2021

Easy Chat

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Allow posting of memes in chat.
  • Managing of multiple conversations.
  • A chat search feature.
  • The audit function could use a bit more more work to save entire conversations.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has a presentation mode, video recording, and the recordings, as well as the transcripts, are stored in the cloud.
  • Microsoft Teams is simple to set up and manage. Excellent quality for video and phone calls.
  • I also like how it connects to Outlook so you can view your calendar there.
  • Switching between presentations and screens is a bit difficult.
  • It slows down the laptop. When I turn on my laptop, it takes a long time for Microsoft Teams to load and I don't have to click on it to access it.
  • There should be an easier way to send recordings outside of your organization other than downloading from Stream.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Manage my schedule through calendars, linked to invites
  • Communicate very well with colleagues through chat and video calls
  • HD quality calls and videos
  • Maybe add emojis for when we have meetings that will be more fun
  • Search should be more specific, maybe add filters
  • Add more fun features in [Microsoft] Teams
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Online meeting is easier to setup and join, and video conference is better in quality.
  • Teams have channels [that] divide the groups and each group communicates and shares on their group, this is a more organized way to communicate.
  • Teams integrates well with the rest of office 365 tools, such as One-Drive
  • In my experience, the most annoying thing in Teams is when you want to set up your audio input and output before the conference calls, especially if you have more than one audio option, such as external speakers and a headset.
  • As an administrator, I see that Teams have good security policies, but these policies bring some complexity, for instance, if one user in our company needs to share some resources with [another] party outside our domain, he can not do so, until the admin allows it.
  • Teams integrate well in the Microsoft environment, but outside of that, you would find that you have limited usage.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use interface
  • Ability to host meetings both internally and externally
  • Has all the features you'd probably need for communication
  • It exhausts the hardware of computers. You will notice that it uses a lot of RAM and runs a lot of CPU processes. This is probably the only area Teams has room for a much-needed improvement.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Real time team collaboration on projects and events
  • Video & audio conferencing both internal and external
  • Seamless sync ability with Microsoft applications
  • Memory usage when actively sharing Microsoft applications to a team
  • Start up time and overall speed of application
  • Lack of ability to Group chats based on similar projects
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • The integration with O365 and other office tools is a plus
  • There is seamless integration with other Microsoft products
  • The app does not work well with apple products at all.
  • The desktop application does not compete with other remote working platforms.
  • The screen-share is the most inconvenient. While presenting you cannot share a single tab/window, you are forced to share your entire screen. There is a privacy concern.
  • While presenting on behalf of a colleague, you will have to stop the presentation, mute/unmute then return to the presentation which is disruptive and unprofessional especially when recording.
  • The members of the organisation assume guests have the capabilities they have, which guests do not. Microsoft Teams does not work as a social media platform and the guest feature should be abandoned entirely because it is most frustrating for guests.
  • Guests invited to Microsoft Teams meetings cannot view multiple video cams while using a browser with a VPN service.
  • The activity/meeting feedback window in the app itself is chaotic and can be better organised. I recommend data logs that can be pulled when needed.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • It allows all of the documents for a project to be stored on the cloud and updated in real time, instead of on a network drive where changes are more difficult to track.
  • It allows teams to keep their communication and project files centralized, instead of in disparate places.
  • Navigation within a document set is clunky. For example, clicking "back" never takes you back to the previous screen or one level up, like you'd expect. It takes you back to the main document set. This causes clicking in circles if you are trying to edit multiple documents in a folder.
  • Moving documents from one place to another is also clunky and not intuitive. You cannot move an entire folder, but only a single document at a time. This wastes time.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It integrates well with other Microsoft Office products. This is very important for the software to do this, since so many organizations are using other Microsoft products in their environments.
  • It pretty much has most common collaboration features that will be utilized by most organizations/companies. This is important since it allows organizations to use only one collaboration tool, rather than multiple tools to get the features they need.
  • It allows for granular permissions to be set for different user roles, channels, etc. This is important especially when you might want to set different permissions for internal and external users/collaborators.
  • It has a greater learning curve than some other collaboration tools out there. It is more difficult for users to start using without some formal training of the software.
  • Setting user permissions can be somewhat complicated, as it's not as straightforward as can be. This requires IT/Admins to really read through technical documentation to be able to set things right.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Chat and group chats are so smooth and easy to use. you can also share files, links, gifs and stickers in the conversation.
  • Channels help split the work into multiple sections which will allow members to chat in the correct section about specific topics. You can also share folders in each of the channels.
  • There are a lot of connections you can add to Teams or to specific teams you create that help increase productivity.
  • I don't find the user interface very friendly. Text/font isn't great and colors are just not the best.
  • So hard to navigate between channels sometimes and if you leave a channel it doesn't and come back to it, it doesn't land at the same place you were at.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Record the meeting for future reference
  • You can create different group and channel as per your project
  • You can view others calendar to schedule the meeting for an individual or a group
  • Some features while uploading the documents are a bit different in the mobile version compared to the windows version.
  • It would be better if we could download the recording for offline use.
  • You should be able to tag the message while replying to a particular message.
  • Access rights should be restricted for downloading the documents when sent in a group chat or channel.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • We use teams for calls.
  • We use teams for meetings.
  • We can create groups in teams, all are very helpful .
  • If we need camera turn on in meetings also we can do, really helpful.
  • I didn't see any missing functionality till now.
  • It's very good app.
  • It's very useful to all employees in Organization.
  • Everyday starts with Microsoft Teams in Organization.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Screen Sharing
  • Quick call with teammates
  • Events
  • Group call
  • File Sharing
  • Chat with emojis
  • Emails notifications can be turned off
  • Call quality can be improved
  • File sharing size can increased
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Teams Meeting Audio or Video
  • Managing the Live streams
  • Audio or Video calls
  • Slower network connectivity improvement required
  • May be in near future no more slower network at all hence automatically this will improve
  • Historical Chat and call deletion functionality is required

Microsoft Teams Scorecard Summary

Feature Scorecard Summary

Project Management (7)
80%
8.0
Task Management (91)
81%
8.1
Gantt Charts (42)
76%
7.6
Scheduling (93)
85%
8.5
Workflow Automation (59)
77%
7.7
Mobile Access (111)
89%
8.9
Search (104)
78%
7.8
Visual planning tools (76)
74%
7.4
Communication (8)
83%
8.3
Chat (124)
90%
9.0
Notifications (123)
84%
8.4
Discussions (117)
89%
8.9
Surveys (61)
79%
7.9
Internal knowledgebase (68)
77%
7.7
Integrates with GoToMeeting (28)
79%
7.9
Integrates with Gmail and Google Hangouts (27)
76%
7.6
Integrates with Outlook (108)
92%
9.2
File Sharing & Management (8)
85%
8.5
Versioning (76)
86%
8.6
Video files (99)
85%
8.5
Audio files (99)
84%
8.4
Document collaboration (109)
87%
8.7
Access control (94)
86%
8.6
Advanced security features (74)
86%
8.6
Integrates with Google Drive (33)
80%
8.0
Device sync (75)
86%
8.6

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Pricing

Starting Price: $5

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Free$0.00per user/per month
Microsoft 365 Business Basic$5.00per user/per month
Microsoft 365 Business Standard$12.50per user/per month
Office 365 E3$20.00per user/per month

Microsoft Teams Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

How much does Microsoft Teams cost?

Microsoft Teams starts at $5.

What is Microsoft Teams's best feature?

Reviewers rate Integrates with Outlook highest, with a score of 9.2.

Who uses Microsoft Teams?

The most common users of Microsoft Teams are from Enterprises and the Information Technology & Services industry.