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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (191)
    8.8
    88%
  • Discussions (178)
    8.5
    85%
  • Notifications (190)
    8.1
    81%
  • Mobile Access (175)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.2
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6029)

Attribute Ratings

Reviews

(26-50 of 269)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
  • It does not consume to much bandwidth based on number of participants
  • It has easy navigation for use
  • It can work on mobile
  • Provide more background choices during meetings
  • Have an easy access button for help options
  • Provide description on the icons available on the interface
Score 9 out of 10
Vetted Review
Verified User
  • Real-time updated Microsoft Teams status of other users (i.e. immediate status changes of 'online', 'away', and 'busy' amongst all healthcare organization computers).
  • Integration with Microsoft Outlook is excellent - workplace meeting invitations accepted on Outlook will synchronize with Microsoft Teams automatically and allow easy viewing (e.g. accepted Outlook invite to video teaching session will be integrated into Microsoft Teams calendar).
  • Aesthetically pleasing and user-friendly interface - easy to initiate workplace 'chats' with staff present on a particular day.
  • Integrating a crop tool to edit screenshots sent over Microsoft Teams would be useful! Currently have to use the Paint app first.
  • Having a wider range of GIFs and emoticons available for use on the platform.
  • Intermittent problems with connectivity soon after password changes for 2-3 days. Requires manual login however Microsoft Teams soon synchronizes with the new password.
Score 10 out of 10
Vetted Review
Verified User
  • Virtual meetings
  • Project Collaboration
  • Remote Connectivity
  • Availability - These days there are many Microsoft outages reported throughout the world. Something needs to be done as soon as possible in this case.
  • Notifications are little less user friendly and needs some improvement
  • Noise cancellation feature is excellent but not that user friendly
January 26, 2023

Teams for Enterprise.

Score 9 out of 10
Vetted Review
Verified User
  • Communication across user base.
  • Servers as sharepoint.
  • Supports connection to onedrive
  • Not found anything to date.
Score 9 out of 10
Vetted Review
Verified User
  • Video conferencing
  • Microsoft forms
  • Voting
  • Sharing screen
  • Displaying multiple things at once, i.e. participants, chat, main screen, etc.
  • Notifications. Currently, there are multiple notifications for the same thing, such as a phone call. They could be put in one place
  • There could be a frequently used teams window.
Nazlıhan İlem | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Easy connection
  • Clear picture and sound
  • Time to time it gives login error even with correct password.
  • In cases where there is more than one person physically present in the same environment at a meeting, you cannot individually lower your voice.
  • Why can't we create a channel?
Amar kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Screen sharing feature is awesome
  • one to one and group call and recording
  • Secure way for document sharing and accessing
  • Sometimes notification got missed
  • reduce unnecessary mails for already read message
  • from last 1 month i was facing issue to microphone with Teams
Rohitash Sinha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Screen Sharing
  • Conference Call
  • Mobile app Notifications and collaborations
  • Data and File Sharing
  • Office Memes
  • App Size can be reduced
  • Echoless Support for Multiple device login
  • Sound experience on calls can be improved
October 24, 2022

MS Teams Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Audio/Video Communications
  • Text Communications (chat)
  • Project Management (handoffs, status, deadlines, etc)
  • Surveys, Quizzes/Exams
  • Calendar
  • Stream is a little clunky and not part of the standard enterprise license
  • Multiple views in one browser capability is badly needed (example: I need chat, files, project blocks, calendar all open at the same time, but it won't let me do that). To get multiple panels, I have to run 3-4 different browsers (Chrome, Firefox, Opera, Edge) concurrently, plus the app.
Score 10 out of 10
Vetted Review
Verified User
  • Great collaboration tools and experience
  • Really good online meeting and meeting collaboration experience and tools
  • The Teams web function works really well and I sometimes prefer it over the desktop app
  • The additional add-ins available makes it truly great
  • The chat functions in Teams need some refinement and should give user options to move the Chat function to a more traditional IM style window as well. I know there was movement into the direction but I still thing improvement would be needed.
July 29, 2022

Teams Review

Score 8 out of 10
Vetted Review
Verified User
  • Connects internal teams.
  • Diary management.
  • Chat function is great.
  • Could have different calendar views.
Sarath Kumar Pujari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Chats are easy to manage and include an easy search option for retrieving previous chat history
  • Whiteboards have tasks which can be shared with a group
  • Video call quality is excellent, I hardly see any glitching
  • Sometimes pings are not instantaneous, especially when there are more than 100 participants in the Teams meeting
  • Gets hung up once in a while when the system is loading
  • Some headphone/Bluetooth connectivity issues. I turn on my Bluetooth just after receiving a Teams call notification. Sometimes the audio doesn't switch to Bluetooth and sometimes the sound is completely lost after connecting the call. In both cases, I had to completely reboot the system.
Chris Gomez, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
  • The mobile experience could use more help. Not huge things but more annoyances. For example, you can only view the calendar in a week view on the mobile app. Also, the ability to schedule meetings and change the dates and times is rather difficult to do. So much so that I often wait until I am near a computer to get it done.
  • I'd love to see more integrations. Slack still has Microsoft Teams beat on this.
Score 10 out of 10
Vetted Review
Verified User
  • Online sharing.
  • Online screen shares for training purposes.
  • Quick communication tool.
  • Excellent connectivity with few interruptions during meetings.
  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
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