What users are saying about
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Top Rated
60 Ratings
Catchpoint
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Top Rated
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 60 reviews and ratings
SolarWinds Pingdom
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Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 71 reviews and ratings
Attribute Ratings
- Catchpoint is rated higher in 1 area: Support Rating
- SolarWinds Pingdom is rated higher in 2 areas: Likelihood to Renew, Usability
- Catchpoint and SolarWinds Pingdom are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.9
Catchpoint
89%
45 Ratings

8.9
SolarWinds Pingdom
89%
40 Ratings
Likelihood to Renew

9.1
Catchpoint
91%
1 Rating

10.0
SolarWinds Pingdom
100%
4 Ratings
Usability

5.5
Catchpoint
55%
2 Ratings

10.0
SolarWinds Pingdom
100%
7 Ratings
Performance

Catchpoint
N/A
0 Ratings

6.0
SolarWinds Pingdom
60%
2 Ratings
Support Rating

8.9
Catchpoint
89%
48 Ratings

7.9
SolarWinds Pingdom
79%
38 Ratings
Likelihood to Recommend
Catchpoint
Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesSolarWinds Pingdom
I've found Pingdom to be the best solution for relatively simple uptime checks when you need a reliable way to run those checks and alert on failures. I haven't used their transaction monitoring or Real User Monitoring features but it may be great at those too.
Software Engineer
ConfidentialInternet, 11-50 employees
Pros
Catchpoint
- Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
- Catchpoint synthetic test that will be set up target an endpoint or URLS
- Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
System Engineer
DotDash Meredith CorpMedia Production, 5001-10,000 employees
SolarWinds Pingdom
- Monitoring as many websites as we can throw at it.
- Customer Service has been extremely great with quick responses and resolution.
- The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
Owner
All Out AdsMarketing & Advertising, 11-50 employees
Cons
Catchpoint
- Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

Verified User
Manager in Information Technology
Computer Hardware Company, 501-1000 employeesSolarWinds Pingdom
- sometimes sends false alerts
- there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
- too many unwanted metrics.
Implementation & Support Specialist
360factors, Inc.Information Technology & Services, 51-200 employees
Pricing Details
Catchpoint
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Catchpoint Editions & Modules
—
Additional Pricing Details
- White glove migration services - Annual subscription - Professional Services - Competitive BenchmarkingSolarWinds Pingdom
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$14.95 per month
SolarWinds Pingdom Editions & Modules
Edition
Synthetic Monitoring | $101 |
---|---|
Real User Monitoring | $101 |
Enterprise | Custom Pricing |
- per month
- none
Additional Pricing Details
—Likelihood to Renew
Catchpoint
Catchpoint 9.1
Based on 1 answer
Great and convenient to use.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesSolarWinds Pingdom
SolarWinds Pingdom 10.0
Based on 4 answers
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
Sr. Mgr., Information Systems Production Operations
hawkeye Channel by VistexComputer Software, 501-1000 employees
Usability
Catchpoint
Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

Verified User
Analyst in Quality Assurance
Internet Company, 201-500 employeesSolarWinds Pingdom
SolarWinds Pingdom 10.0
Based on 7 answers
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesPerformance
Catchpoint
No score
No answers yet
No answers on this topic
SolarWinds Pingdom
SolarWinds Pingdom 6.0
Based on 2 answers
Interface is unnecessarily complicated and frequently responds slowly.
Sr. Mgr., Information Systems Production Operations
hawkeye Channel by VistexComputer Software, 501-1000 employees
Support Rating
Catchpoint
Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!

Verified User
Team Lead in Information Technology
Financial Services Company, 5001-10,000 employeesSolarWinds Pingdom
SolarWinds Pingdom 7.9
Based on 38 answers
Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network

Verified User
C-Level Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesAlternatives Considered
Catchpoint
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Team Lead - Operations Technology
Cox AutomotiveAutomotive, 10,001+ employees
SolarWinds Pingdom
Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We selected SolarWinds Pingdom for this case due to our previous acquaintance which left a good impression on us.
Director, Quality & Processes
WochitComputer Software, 11-50 employees
Return on Investment
Catchpoint
- The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
- Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
- I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

Verified User
Consultant in Information Technology
Cosmetics Company, 10,001+ employeesSolarWinds Pingdom
- Makes sure people trying out Quepid.com don't experience broken onboarding experiences.
- Confidence that when I bring up a demo for a customer, it is up and responding!
- Keeps my cloud-deployed services "warm" by hitting them every minute, so when I go to hit them, they are up and running.
- Confidence in your infrastructure.
CEO (Chief Executive Officer)
OpenSource ConnectionsInformation Technology & Services, 11-50 employees