https://dudodiprj2sv7.cloudfront.net/product-logos/qX/sz/PJ7QH0AG1PGZ.PNGXenCALLFor a good time use XenCALL!2018-08-29T18:35:49.361ZWe are a lead generation firm. We work on specific campaigns to accommodate our clients' needs. We also run our dispatching and production tracking processes with XenCALL. We use it across our organization including assigning jobs to our sales reps. It definitely helps with keeping things in one spot as far as opening to closing out.,Call logging Agent monitoring Agent reporting File organization,Agent reporting in terms of dropped call/lost phone number- always an issue Dispatching boards - confirmation boards System lagging when low amount of agents on system,8,Lots of calls for new clients Burning through leads quickly Emailing clients' promos directly from CRM,,Wintac, HubSpot CRM, InsightlyTish Cator
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August 29, 2018
Score 8 out of 10
We are a lead generation firm. We work on specific campaigns to accommodate our clients' needs. We also run our dispatching and production tracking processes with XenCALL. We use it across our organization including assigning jobs to our sales reps. It definitely helps with keeping things in one spot as far as opening to closing out.
- Call logging
- Agent monitoring
- Agent reporting
- File organization
- Agent reporting in terms of dropped call/lost phone number- always an issue
- Dispatching boards - confirmation boards
- System lagging when low amount of agents on system
Read Tish Cator's full review
Tracking for payroll is fantastic. We have eliminated a time clock because of XenCALL's accuracy in tracking clock in and out.
XenCALL Scorecard Summary
Feature Scorecard Summary
XenCALL is an all-in-one CRM and VoIP predictive dialer that aims to empower call centers and telemarketers to close more leads and increase sales across the board. Completely cloud-based with no downloads required, user-friendly, secure and intuitive, XenCALL also offers personalized training sessions and a fully in-house support team. A free demo and trial period are available without any purchase commitments.
Ytel, Five9, VICIdial
Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
XenCALL offers live, one-on-one demos at no charge and a free trial period without any purchase commitments. Contact us for a custom quote.
XenCALL Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
XenCALL Technical Details