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ZipRecruiter

ZipRecruiter

Overview

What is ZipRecruiter?

ZipRecruiter (www.ziprecruiter.com) is an online employment marketplace that actively connects people to their next opportunity. ZipRecruiter’s matching technology improves the job search experience for job seekers and helps businesses of all sizes find and hire the right candidates quickly.

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Recent Reviews

ZipRecruiter

8 out of 10
November 01, 2023
Incentivized
I use ZipRecruiter to recruit/Hire and find both Executive and entry level candidates for [...]. It is a great source of candidates along …
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ZipRecruiter

10 out of 10
September 21, 2023
ZipRecruiter in our organization is very useful to use and very helpful , we use daily in our sourcing process , it helps to find a good …
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Worth It.

6 out of 10
May 30, 2023
Incentivized
I use ZipRecruiter to post for open positions in the restaurant I work for. In the hospitality industry, it has become increasingly …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 3 features
  • Employer Branding Tools (11)
    7.3
    73%
  • Active Recruitment Advertising (12)
    6.5
    65%
  • Passive Recruitment Advertising (11)
    6.3
    63%

Reviewer Pros & Cons

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Pricing

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What is ZipRecruiter?

ZipRecruiter (www.ziprecruiter.com) is an online employment marketplace that actively connects people to their next opportunity. ZipRecruiter’s matching technology improves the job search experience for job seekers and helps businesses of all sizes find and hire the right candidates quickly.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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17 people also want pricing

Alternatives Pricing

What is MightyRecruiter?

MightyRecruiter, from Bold Limited, is described by the vendor as an intuitive recruiting solution that aims to help companies recruit better. Users can post to job boards, source passive candidates, manage applicants and hire the most relevant candidates.

What is Wizehire?

WizeHire is a month-to-month online recruiting solution for small businesses, from the company in Houston.The solution combines applicant tracking with online job posting capabilities, and can include hiring advice from a WizeHire recruiting coach, and a selection of pre-built assessment and hiring…

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Features

Recruitment Marketing

Key features for actively applying a marketing approach to recruiting

6.7
Avg 6.5
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Product Details

What is ZipRecruiter?

ZipRecruiter is an online employment marketplace. Its matching technology actively connects all-sized businesses and job seekers through mobile, web, and email services, as well as partnerships with job boards.

ZipRecruiter Features

Job Board Features

  • Supported: Applicant Screening
  • Supported: ATS Integration
  • Supported: Candidate Communication
  • Supported: Candidate Management
  • Supported: On-Site Promotion Strategies
  • Supported: Resume Database Search
  • Supported: Team Collaboration

Recruitment Marketing Features

  • Supported: Active Recruitment Advertising
  • Supported: Employer Branding Tools

Additional Features

  • Supported: AI-driven smart matching technology
  • Supported: Invite to Apply
  • Supported: Premium 24/7 customer support

ZipRecruiter Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States and Canada

Frequently Asked Questions

ZipRecruiter (www.ziprecruiter.com) is an online employment marketplace that actively connects people to their next opportunity. ZipRecruiter’s matching technology improves the job search experience for job seekers and helps businesses of all sizes find and hire the right candidates quickly.

ZipRecruiter starts at $0.

Indeed.com, CareerBuilder.com, and LinkedIn Jobs are common alternatives for ZipRecruiter.

Reviewers rate Employer Branding Tools highest, with a score of 7.3.

The most common users of ZipRecruiter are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(201)

Attribute Ratings

Reviews

(1-25 of 77)
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December 29, 2023

Ziprecruiter up to par?

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use ZipRecruiter for hard to fill positions. We use a small number of slots to bring in applicants that lean in to search engines for jobs. We do have a rep. who likes to schedule calls and work on how we are optimizing our use with ZipRecruiter. This is an ongoing use for our company.
September 21, 2023

ZipRecruiter

Jennilda Sundararaj | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ZipRecruiter in our organization is very useful to use and very helpful , we use daily in our sourcing process , it helps to find a good candidate and genunie candidate with good experience , and it very useful in our day to day life , it does not give any fake profiles anymore.
Tenesha Wells | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
for candidate matching to my job posting. The platform analyzes the job requirements and candidate profiles to identify suitable matches, saving me time and effort in the phone screening process. this platform enables me to streamline our hiring process, save time, and find the most suitable candidates for my jobs I currently have opened.
Score 1 out of 10
Vetted Review
Verified User
I tried to use ZipRecruiter to find candidates in my service business. The sign up process was very misleading, calculated and very unclear. After participating in the free trail and receiving nothing even close to a qualified candidate, I was immediately charged an excessive amount for the next month without even realizing it. BE VERY CAREFUL AND VERY CAUTIOUS. The customer service team did nothing to help and in fact ZipRecruiter was about to make another charge. They have a dedicated team to address this very common dispute with the credit card companies.
May 30, 2023

Worth It.

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use ZipRecruiter to post for open positions in the restaurant I work for. In the hospitality industry, it has become increasingly difficult to find talent with the skills and work ethic required for many of our open positions. ZipRecruiter helps to get the job across its platform to anyone who either searches or has similar skillsets to those required of the position.

Score 1 out of 10
Vetted Review
Verified User
Incentivized
We are a small but fairly fast-growing tech company. We are always looking to utilize channels that help increase applicants. We are hiring in Software Sales, CSMs, Accounting, Operations, Engineering, etc. I have used ZipRecruiter at my current and previous companies because it was part of the package our ATS brought us. I posted and sponsored many jobs on ZipRecruiter to see if it would impact application volume and quality.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have a very limited budget for recruiting ads, and Zip Recruiter has a pricing schedule that is good for a smaller company like ours that does not always have a need for a recruitment platform with a yearly subscription. We use it on an as-needed basis, and it works great for that option.
Samuel Springer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My business uses ZipRecruiter to find qualified candidates for veterinary assistants and Licensed Veterinary Technicians. It allows us to draw from a pool of qualified candidates in one Internet application. It allows us to fill positions in a timely manner and more efficiently than other methods we have used in the past.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ZipRecruiter to find candidates for positions that are difficult to fill otherwise. What we really like about ZipRecruiters it that it has one of the best candidate search to target and find quality candidates for very specific roles. It is also great at being able to find candidates using zip codes for certain locations. Essentially it gets us a higher quality of candidates for prices that are extremely competitive.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use ZipRecruiter to source for an array of different positions. I have used it to source for specialized Pharmacy Technician positions, Nurses, and corporate-level pharmacy positions. ZipRecruiter addresses my problem of bringing applicants in for interviews. I am able to search for my own applicants, but it also gives me an additional platform to advertise on.
Suzan Pleva | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to view potential candidates for our sales departments profiles. I like how we can have everything we need about a potential hire right in front of us without having to take extra steps to find further information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ZipRecruiter to post our active job listings. Our sourcing/recruiting department uses it. It gives us the opportunity to share our job openings, and attract talent within an hour (or less)! ZipRecruiter has been a source for us over the past several years. However, we are seeing an increase in quality over quantity, which is definitely a step in the right direction. We have successfully found candidates that have amazing experience and are actively searching. I really like the features that allow us to see who is actively on the job market so we can contact active job seekers right away.
January 12, 2023

Overpriced

Score 1 out of 10
Vetted Review
Verified User
We needed Ziprecruiter to hire someone for a technician role of repairing forklifts. We needed someone that knows how to use certain skills. Unfortunately we only had a handful of candidates which the most promising ones didn't have a social insurance number. Thinking we can leave the job posting up for a couple of months to see if we can get anyone we left the posting up.<br><br>Looks like everyone else I didn't pay attention to closely at the $29 DAY charge which thinking it was a monthly subscription which majority of all software do. When looking at my visa statement saw a $707 CDN charge which I find insane, when hitting a $500 USD threshold that's when they will charge your credit card. My fault thinking it was a monthly subscription which almost every other company advertised on all forms of media. I get it's a business that needs to make money like everyone else but this seems like a scam to me if it's on TV and Radio with these kind of chargers.
August 31, 2022

ZipRecruiter review

Score 1 out of 10
Vetted Review
Verified User
I had a horrible experience as I was approached by ZipRecruiter via cold emails and offered a free trial. I ended up being signed into a $29/day contract with fine prints I didn't read. I tried to cancel multiple times but no chance to do it and ..$3.5k later (no statements sent ever) I am still being charged and I had to dispute the charges through AmEx. Ah, and I forgot to mention that I didn't get 1 single valuable lead from them when I was promised a specific ROI.
Score 1 out of 10
Vetted Review
Verified User
I signed up for the free trial. First mistake. I missed the daily charge for the job listing unless you turn it off your listing. You will be charged until you turn off your listing, you're not charged for each candidate you review (at least during the free trial). I looked at the candidates on the first day and saw only 1 possible candidate that might be worth an interview. On the second day, There were no candidates that were interesting to our company. Two days later (on a Saturday), a sales representative called & started giving me tips about how to get better candidates after I told her I wasn't seeing the types of candidates I had hoped for. She sent me some emails. I did not open them or respond in any way because I was not interested. A month later I received a fraud alert phone call from my bank with a Zip Recruiter charge for $525.76. I phoned Zip Recruiter & asked them to refund my money since I did not use the service. The representative noted that she could see there has been no activity from me other than the first two days of the free trial. She said she could not authorize a refund & that would have to come from the sales representative who called me a month earlier. (Of course, that was a run-around. What sales rep authorizes a refund?) The sales representative called me after receiving an email stating I called & asked for a refund. The sales rep spent nearly 15 minutes on the phone with me telling me how I am the problem, of course, I had bad results because my job description was too broad then she said it was too specific. She was all over the place and getting snarkier and snarkier as the conversation continued. I ended the call politely & let her know that when I said "I'm not interested, I meant I'm not interested." She very arrogantly stated, "Well, I'm not in charge of refunds. I don't see any reason why you would be granted one anyway." Zip Recruiter probably makes a ton of money from the free trial people. Never, ever sign up for a free trial! If they were a decent company, they'd say, "Yes, it is clear you never used any services beyond the free trial. As a matter of fact, you didn't even use the services for the full free trial time. We have that documented. We'll grant you a refund." But, it's not a decent company. Avoid the free trial unless you want to end up with a $500+ bill! A job listing costs $16/day.
Score 1 out of 10
Vetted Review
Verified User
I loaded a European Automotive Technician Professional job onto Zip Recruiter and the results of the applicants were line cooks from McDonald's, Painters, Chicken House Workers, etc. ZERO applicants with European automotive experience - or regular automotive experience. I immediately within 24 hours contacted Zip Recruiter who told me to duplicate my ad in other cities, which I did. A month later I had 3 applicants who had the experiences listed above and a bill from ZipRecruiter for $780. Absurd! Never will I ever recommend this company. A gentleman called me about 2 weeks AFTER I stopped the ads and told me he thinks there is a much better way to sign up for a plan to help me. I was taken aback because, why wouldn't you call me and tell me this from the get-go instead of waiting until you bill me nearly $800? Poor service. They want money and are not interested in actually helping you find a qualified candidate. This service may work if you don't need educated and skilled staff but it's not an appropriate resource for someone looking for a specific skill set.
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