Likelihood to Recommend
PeopleMatter is well suited for location based, hourly hiring, and I would highly recommend it for onboarding in any scenario. It is not well suited today for corporate or professional recruiting. The onboarding and compliance components serve all audiences very well.
Read full review
A scenario where ZipRecruiter was well suited to my and my companies needs, was when we were notified of new candidates for sales positions when we actually didn't have an open hire call at the time. Because of the notification, I checked the new candidates, and I ended up hiring one of the best sales people we have. A scenario that is less approprate, and doesn't fit my or my businesses needs, is when ZipRecruiter sends out marketing emails that do not pertain to my business, or what we use ZipRecruiter for
Read full review Pros Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire. Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made. Customer service is quick to answer and solve your questions. System is simple to use, our restaurant managers love the look and feel of the product. Read full review ZipRecruiter is very easy to use, even for those who are not tech-savvy. The platform offers seamless options to mass-message out all candidates who have applied. This eliminates the time-consuming efforts to have to message out to each candidate. ZipRecruiter parses and connects well with our ATS platform, which makes it easy to track information as well and manage candidate profiles. Read full review Cons I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see. PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document. Read full review Better electronic screening of applicants prior to allowing them to apply for a job (i.e. when licenses are required) When cancelling they require that you call them on the phone (you can't cancel online) I'd prefer that subscriptions were more targeted to my hiring needs Read full review Likelihood to Renew
I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them
Read full review
Results. The bottom line is the results we are getting. We are seeing not only quality applications, but quality hires that can directly be tied to our use of ZipRecruiter. The ROI is second to none - a simple and easy to use tool that is driving healthcare professionals to my various clients.
Read full review Usability
It is extremely simple to use.
Read full review
ZipRecruiter is very user-friendly and is extremely reliable when searching for new talent. There are numerous features to help you when you have questions about a posting or your profile. The filtering process is awesome and you have so many ways to find the right talent with the screening questions provided by ZipRecruiter.
Read full review Reliability and Availability
big fat zip zilch nada crappy ball of unwanted ear wax
Read full review Performance
pages load fine ... it's not easy to know where to go -- you have to know to click on this or that because it's not intuitive.
Read full review Support Rating
The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.
Read full review
Have not had to utilize support recently, but in past instances they have reached out within 12 hours to help rectify any problems or answer any questions about features and functionality. The only issue I ever had with them was trying to clarify, when they previously advertised that they posted on 200+ job boards, if that meant that your job would for sure be posted on each job board. Turns out, by the way, that they only guarantee distribution, not posting
Read full review Implementation Rating
I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes
Read full review Alternatives Considered
PeopleMatter is straight forward and easy to use - from the administrative side it is virtually an out of the box process. You plug in your locations, jobs, and availabilities, know your Onboarding steps, add a link to your website an go! It's not perfect but this was our first experience with any type of applicant tracking/onboarding/LMS - the reporting is more dynamic now than in the beginning and it is an evolution into what we truly can use!
Read full review
Robust cloud database with updated profile as opposed to the rest which has a model that works just as a job board, you will save a lot of time targeting ideal talent. Also, ZipRecruiter is easy to set up with a very easy user interface, and their customer care & support team is very responsive.
Read full review Scalability
because they did not provide qualified candidates so they cannot be relied upon to do what they say they do
Read full review Return on Investment We have reduced the followups with hiring almost by 90%. With reduced follow-ups, we don't have to have multiple people wasting their time on making sure that all hires have completed the required documentation. We had zero failures in missing hiring documentation. No more paper performance appraisals. Everything is online and easily trackable. Read full review ZipRecruiter helped us to reaching our hiring goals for 2018. We have been able to source, exempt and non-exempt candidates, in a timely fashion for our roles in the NY Metro area. From a cost perspective, ZipRecruiter is more affordable than others that we have used in the past. In the end the results speak for themselves and we have had better success with Zip than other job boards we have used in the past. Read full review ScreenShots