CallFire helps my small business in real time!
January 04, 2019
CallFire helps my small business in real time!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with CallFire
Our organization uses CallFire for all our call tracking needs. We set up different numbers to track all calls coming from any marketing efforts including promotional campaigns, unique landing pages, and social media sites. We have a sales team of 12 individuals who answer these calls and having these conversations with clients recorded is very helpful for both marketing and management. We are able to pivot to adjust our marketing efforts during a campaign and management is able to give live feedback to the sales team on their techniques.
- Live tracking.
- Clear recordings.
- Keyword tracking.
- You have to set it to record, it is not a default setting.
- Improved the consistency of our client experience when calling into our store.
- Helped us make adjustments to our website based on customer feedback.
I have not personally used any similar products.