Very pleased with Brandwatch
November 10, 2021
Very pleased with Brandwatch
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro,Enterprise/Q,Enterprise/M
Modules Used
- Consumer Research
- Audiences
Overall Satisfaction with Brandwatch
In an educational environment, I teach a Social Media course in which we use Brandwatch to track salient topics of interest to our projects. We currently have a query running capturing information about our academic competitors. In our class sessions students present weekly findings and discuss the results of the week.
In a research environment, I use Brandwatch to collect textual data I use in academic publications. I use the basic Dashboards offered in Brandwatch and then extract the textual data for use in SAS Text Miner. I have had excellent success with this combination of software tools.
In a research environment, I use Brandwatch to collect textual data I use in academic publications. I use the basic Dashboards offered in Brandwatch and then extract the textual data for use in SAS Text Miner. I have had excellent success with this combination of software tools.
- Filters textual data
- provides excellent options in terms of dashboards
- very efficient and timely data downloads
- quick response from the support team
- I would like to have larger data downloads per day. Our unit is limited to 50K lines of data per day.
- I would like to see a more comprehensive historical data pull
- Ease of use
- Speed
- reliability
- Very productive research tool
- Training students to use tool when they leave our school
Ease of use and speed are the two most important attributes. Brandwatch is a comprehensive listening tool.
Do you think Brandwatch delivers good value for the price?
Yes
Are you happy with Brandwatch's feature set?
Yes
Did Brandwatch live up to sales and marketing promises?
Yes
Did implementation of Brandwatch go as expected?
Yes
Would you buy Brandwatch again?
Yes