All for 1 and 1 for all
Overall Satisfaction with 8x8 X Series
The desktop and mobile app allow us to not need deskphones and be more flexible with where we work. We are not tied down to a location and can work anywhere to help support our customers anytime. The ability to grab numbers quickly give us an advantage to putting together marketing campaigns quickly. Call flow routing with ring groups, call queues, and auto attendants are easy to set up and use.
- Admin portal
- Call flow
- Applications
- Desktop application needs to have a smaller window so it doesn't take up entire screen
- Ability to send a call directly to a users voicemail from call flow
- Positive customer connectivity
- Positive reliablity
- Positive ease of use
Very well, overall, on par if not better product than all.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes