Fresh Experince based answers
Updated April 25, 2024

Fresh Experince based answers

Lawson Dmonte | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

We use 8x8 X Series for upgrading old telephones systems to new ucaas.We port thier numbers into 8x8 X Series and provide appplication training.We also add new numbers to the account as per requirement.We use latest 8x8 X Series functions to make complex things into simple and easy to use.We also port the old carrier telephone numbers into 8x8 X Series, where physical phones start working on 8x8 X Series.
  • auto attendants are easy to configure,
  • variety of work groups make life easier,
  • User Friendly interface
  • provide some live examples of scenarios based in real world.
  • It has got positive impact till now,
  • Started using recently but seems will go for long run for sure.
  • Porting process is quite systematic.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

8x8 X Series can suit most of the companies but i dount if they can withstand large customer base.

8x8 Work Feature Ratings

Hosted PBX
5
User templates
5
Call reports
7
Directory of employee names
7
Answering rules
10
Call recording
10
Call park
7
Call screening
4
Message alerts
10
Video conferencing
6
Audio conferencing
4
Video screen sharing
6
Instant messaging
7
Mobile app for iOS
8
Mobile app for Android
10