Save Yourself Hundreds of Hours of Time with Easy-to-Automate Marketing Campaigns!
Updated August 27, 2021

Save Yourself Hundreds of Hours of Time with Easy-to-Automate Marketing Campaigns!

Courtney Elmer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

We use Active Campaign across our entire organization. It has streamlined our marketing efforts significantly, by allowing us to segment our audience which makes it easy to deliver customized content to them. We have also saved hundreds of hours of time by automating the vast majority of our marketing sequences, thanks to Active Campaign's easy-to-use automation features!
  • Automation
  • Segmentation
  • Email Marketing
  • Customer Support
  • Integrations
  • Increased ROI
  • Increased Subscriber Rates
  • Increased Click-Through Rates
Prior to using Active Campaign, we relied on Mail Chimp for our email marketing. As we tell our students and clients, Mail Chimp serves a great purpose when you're getting started in business as it allows you to begin list-building right away and get your email marketing efforts up and running quickly. However, the automation, segmentation, and reporting features in Mail Chimp are sorely lacking compared to what Active Campaign provides.

Kajabi, on the other hand, is the platform we rely on for our brand website, landing pages, and course/program hosting. Kajabi offers email marketing features as well and advertises themselves as the "all-in-one" platform. However, we found that the email marketing, automation, list & segmentation options, and reporting features in Kajabi pale in comparison to Active Campaign. Active Campaign's ease-of-use alone has saved us hundreds of hours of time when it comes to building and maintaining our email marketing sequences, in ways that other platforms could not provide.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

Active Campaign is well-suited for email marketing campaigns, email automation, list building and segmentation, ease of use. The customer support team is unparalleled, and we are long-time users of the platform because compared to other similar platforms for email marketing because Active Campaign's features far surpass the functionality of other similar platforms. We highly recommend Active Campaign to any small business owner who is looking to scale their marketing efforts in a streamlined way.

ActiveCampaign Feature Ratings

WYSIWYG email editor
10
Dynamic content
8
Ability to test dynamic content
8
A/B testing
6
Mobile optimization
7
Email deliverability reporting
6
List management
9
Triggered drip sequences
10
Lead nurturing automation
7
Lead scoring and grading
6
Data quality management
5
Automated sales alerts and tasks
5
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
5
Standard reports
8
Custom reports
4
API
8
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

Using ActiveCampaign

We use Active Campaign team-wide, from our CEO to our Virtual Assistants. We've had no trouble training people on how to use the platform because of how user-friendly Active Campaign is. And when we run into an issue or need clarification on a detailed marketing setup, Active Campaign's support team is quick and responsive.
  • Weekly Marketing Campaigns
  • Automated Email Sequences
  • Email Reporting
  • Setting up purchase goals within automations: when someone makes a purchase, they're able to skip ahead to the next email sequence (something that was always cumbersome if not impossible to replicate on other platforms).
  • Increased ROI
  • Build deeper connections and increase know-like-trust within our community
  • Direct incoming traffic (top-of-funnel) to targeted campaigns that match their interests

Using ActiveCampaign

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Automations maps are user friendly
  • Support staff is unparalleled
  • Creating templates is easy and saves time
  • Reporting is somewhat cumbersome; it's not easy to toggle back and forth to navigate between campaigns and view reports
Active Campaign's ready-to-help support team and easy-to-use platform set it apart from other email marketing platforms. The platform itself is intuitive and doesn't require advanced technological or coding knowledge to operate. While the reporting features have some room for improvement in terms of being able to compare campaigns and toggle back and forth between campaign views, the platform overall is highly efficient and effective.