Overview
What is ActiveCampaign?
ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.
Learn from top reviewers
Great product for sales and marketing
Simple, easy to use
Great solution, valuable for the price and easy to use
Brilliant platform for customer engagement
ActiveCampaign Review
Totally recommend! 10 out of 10!
Too robust and costly - Not for me anymore
Good Features, but Plans are Lacking
Best automatic drip campaign platform
Sophisticated email marketing for solopreneur
Saves my small business time and money
Simple. Effective. Efficient. Perfect for organizations looking to scale.
In my opinion, Fragile Design resulted in significant Lost Revenue - Be careful or steer clear
ActiveCampaign continues to best meet my email service needs
Robust tool, but expensive
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Starter
$15
Plus
$49
Pro
$79
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month
Product Demos
3 simple steps to writing great emails using AI in 6 minutes
Getting Started With Automation In 5 Minutes With Free Templates
A/B Testing automations using the drag and drop builder (Case Study)
Getting More Deals With This Automated Cold Email Outreach Tool
ActiveCampaign Updates: AI Tools, and Advanced Segmentation
Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy
Features
Email & Online Marketing
Using software to manage lists, send emails, automate email campaigns, and track results.
- 8.8WYSIWYG email editor(591) Ratings
Users can create html emails through a drag-and-drop interface, without html coding knowledge.
- 8.5Dynamic content(527) Ratings
Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).
- 8.2Ability to test dynamic content(477) Ratings
Users can test dynamic content prior to launching a campaign.
- 7.3Landing pages(345) Ratings
Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.
- 9.8A/B testing(387) Ratings
Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.
- 9.1Mobile optimization(534) Ratings
Users can easily optimize emails and landing pages for mobile devices.
- 7.9Email deliverability reporting(640) Ratings
The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.
- 9.9List management(659) Ratings
This involves creating, filtering, editing, merging and de-duping lists of contacts.
- 9.9Triggered drip sequences(581) Ratings
The software allows users to set up automatic / drip email campaigns triggered by certain events.
Lead Management
The process of tracking and managing prospective customers from lead generation to conversion.
- 9.7Lead nurturing automation(497) Ratings
Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.
- 9Lead scoring and grading(363) Ratings
Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.
- 8.7Data quality management(405) Ratings
The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.
- 8.3Automated sales alerts and tasks(359) Ratings
The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.
- 7.2Lead segmentation and distribution(6) Ratings
Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.
Campaign Management
Users can schedule campaigns and/or events with reminders, announcements, etc.
- 9.8Calendaring(299) Ratings
The software helps users maintain a calendar of all marketing activities.
- 9.7Event/webinar marketing(287) Ratings
Users can streamline event marketing with features such as personalized invitations, registration, reminders and post-event follow-ups.
Social Media Marketing
Using social media networks to help amplify marketing endeavors.
- 8.8Social sharing and campaigns(257) Ratings
Users can incorporate social share buttons into campaigns to allow recipients to easily share content. Users can track shares as well.
- 8.8Social profile integration(252) Ratings
The software incorporates social profile data and social share histories to enhance segmentation and scoring of contacts.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 7.7Dashboards(606) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 7.7Standard reports(594) Ratings
The software offers pre-built reports with metrics standard to the category.
- 8.1Custom reports(382) Ratings
Users can create custom reports.
Platform & Infrastructure
Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.
- 9.8API(397) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 9.8Role-based workflow & approvals(271) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 9.2Customizability(425) Ratings
Users can customize their instance with features like custom fields and custom objects.
- 9.8Integration with Salesforce.com(94) Ratings
The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
- 9.9Integration with Microsoft Dynamics CRM(61) Ratings
The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
- 9.9Integration with SugarCRM(57) Ratings
The software can integrate with SugarCRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
- 7.6Third-party software integrations(26) Ratings
Integration functionality with third-party or in-house systems.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ActiveCampaign?
ActiveCampaign offers small teams a platform for intelligent marketing automation. ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
ActiveCampaign Screenshots
ActiveCampaign Videos
ActiveCampaign Integrations
ActiveCampaign Competitors
ActiveCampaign Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(906)Community Insights
- Recommendations
Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.
Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.
ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.
Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.
Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.
Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.
Reviews
(1-25 of 25)Definitely a great choice for a newbie!
Thank You Active Campaign!
Great Product - not such a great company any more
Rebuilding the automations I have would be a huge time drain.
Plus the cost of learning a new system and the risk to deliverability of porting a 6,000 person list to a new platform.
Also, AC offers everything I need ast a reasonable (but a little high) price.
So, why not a 10?
Because, early 2023, AC dropped a massive 2x price hike on long-term customers.
They knew few would shift, so this feels like a cynical cash grab and left a bad taste,
If they do something like this again, this camel will have a broken back.
The ultimate tool to increase efficiency and personalization in your marketing strategy
Great for the Serious Business Owner Looking for a Complete Solution for a Reasonable Price
ActiveCampaign takes care of your email marketing and sales needs, from composing, automation to CRM!
Great for beginners and small businesses without the need of specialists
Great tool for marketing communications
ActiveCampaign - a little pricey, but worth it!
A tool that optimized our efficiency and revenue
ActiveCampaign was the first step to measure actions, rethink and grow!
This is How You Do Email...And More!
ActiveCampaign drives the marketing strategies for my coaching business
ActiveCampaign has the best value
Save Yourself Hundreds of Hours of Time with Easy-to-Automate Marketing Campaigns!
Easy and intuitive way to create automations
The best solution for email marketing
Simply amazing
it is great value for money and there is sensitivity and care from them also.
It is a lovely experience overall to use this platform.
You want this to be accountable to your clients
My #1 choice for marketing automation
Get off of the email provider you're using and get on this one instead!
- Broad capabilities - ability to create individual emails to specific segments (the right people) at the right time (predictive sending for the greatest likelihood of conversion) and automated flows so that our clients are generating revenue
- Integrations - We run ads for our clients, and ActiveCampaign automatically creates dynamic audiences for our social media platforms so that our ads are going to audiences that have just opened or clicked emails (or that follows up with people who haven't engaged). The number of programs that ActiveCampaign connects to makes the marketing a seamless experience for our clients.
- Visualization of data - With the flow builder, you can see where people are in the process, what tags are being applied overall - makes it so much easier to create email marketing solutions for clients.
- Reporting - The ability to see specific open, click, and conversion rates in one place.
- Outstanding customer support - Having the ActiveCampaign team behind you makes it easy to recommend and use it for clients.