Overall Satisfaction with ActiveCampaign
Active Campaign is being used by the company executive to write informative emails to attendees of our events. Before and after the event happens. Also, to collect names of those interested in specific events coming up, signing up to get on a 'waitlist'.
- build campaigns
- Tagging
- customer service
- More explanation as you pick a task for an automation on what that will do for the automation. I made sooooooo many simple mistakes in the beginning that caused quite a few an hours to fix.
- Emails in campaigns can only be found to 'duplicate' or review by getting into a campaign. Would like to access all emails I have sent from one location in the platform.
- It's big and complex. I am only using a small percentage of what it offers. Feel like a guppy in the ocean and wonder what I am missing out on. It can be really overwhelming for a small business owner starting out. I wish there was a more basic, entry level to Active Campaign that had just 10 things you can do. The top 10 things you can use the platform for to jumpstart your business. And then add on from there.
- Keeping contacts very organized. I can easily identify who is interested in what.
- Saves me time by being able to duplicate a campaign.
- Love, love the ease of integration with my Shopify store. Saves so much time!
Active Campaign is much more advanced in capabilities.
AC has better editing features for writing emails that MC.
AC integrates better with my other software.
AC has better editing features for writing emails that MC.
AC integrates better with my other software.
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
No
Would you buy ActiveCampaign again?
Yes