Item: ActivTrak
Rating: 10
Author: Doug Helvig

Overall Satisfaction with ActivTrak

Use Cases and Deployment Scope

Productivity measures for remote workers. In the advent of COVID, we needed eyes on our employees and to maintain needed efficiency and productivity levels. Since that time, it has become more institutionalized and added to our metrics to measure by employee, team, division and company as a whole. It was disclosed to everyone for transparency and awareness.

Pros and Cons

Pros

Offers substantial detail to establish layers of analysis
Ability to adjust based on business needs - authorized vs unauthorized sites
Good level of accuracy

Cons

More frequent user training/update calls/meetings

Return on Investment

Positive - helps sustain productivity and efficiencies
Positive - adds a good management tool for managers/supervisors

ActivTrak Favorite Features

Multi Level drill down - from the top to the front line with all of the data; this paints a much more detailed picture of how employees are using their time and with what systems/applications. This helps identify issues and also training gaps. As employees are involved in the process, they can share/compare what they are doing differently to assist those that are not having as much success.

Employee Productivity

Without ActivTrak, you are blind to how employees are spending their time, especially if a remote employee. It should engage the employee and their manager/supervisor on a more frequent basis to discuss workload and productivity, along with any roadblocks needed to be addressed by both to improve results.

Employee Engagement

It is used in tandem with other reporting that is pulled from in-house resources and technology.

Key Insights

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Likelihood to Recommend

If considering, you need to be totally transparent in the organization so there are no surprises with employees - include them in the initiative and gain their buy in.

ActivTrak Feature Ratings

Comments

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ActivTrak is Worth the Time and Effort To Improve Productivity and Accountability