WFN Review
February 20, 2020

WFN Review

Cheryl McNerney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP currently for all 6 locations for payroll and ACA. We started using the ACA about 2 years ago. In the beginning, it was very difficult to keep track of hours, etc. but now is getting much easier with use and employee's benefit statuses kicking in. We hope to start using HR in 2020. It is being used by the main office managers -2 of us.
  • The ADP app is very user-friendly.
  • Tracking of ACA.
  • Reports are hard to complete if making a new report.
  • ACA - Employee's hours should show on every part time and full time employee.
We often have other payroll companies come in to show us their programs and cost. ADP is very user-friendly to us both. We both enjoy working with it. ADP keeps us a cost where we do not have to switch payroll companies, except for ACA costs are still quite high.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
View and generate pay and benefit information
8
Update personal information
8