Workforce Now and all that it offers
February 20, 2020

Workforce Now and all that it offers

BONNILEE MACDONALD | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We are using this across the whole company. We use this for payroll, benefits, time and attendance and human resources. It is helpful to keep track of everything in one place.

Pros

  • Customer care - they are always there to help with whatever problem you may have.
  • Education - they have many classes and webinars that you can do to keep up with the changing times.

Cons

  • OSHA reports at the end of the year should include all departments not just the ones that have an event.
  • Having a dedicated person that helps us to know that we are utilizing all the components that we are paying for.
  • They seem to meet most of our objectives.
They seem to be always ready for new things that come along.
  • Payroll
  • Time and attendance
It was a little challenging at first but once you get the hang of it it is pretty easy.
We chose them because they offered so many things that worked together and they always seem to be ahead of what is coming out next.
They really stay on top of things and make sure that we are in compliance. It would be nice to have some followup to know that we are utilizing all that we have purchased.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
5
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
9
Employee recognition
Not Rated
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Applicant Tracking
9
Notifications and Alerts
9

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