Accomplished Results with Ease of Use.
February 20, 2020

Accomplished Results with Ease of Use.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We are currently using this product in our manufacturing facility as well as corporate offices as our HRIS software for payroll, reporting, and accounting detail.

Pros

  • I like the user friendliness of the software.
  • The tutorial videos are very helpful and well done.

Cons

  • It would be great to have an attendance tracking capability for assigning attendance points for unexcused absences. We have an outside software for this and it would be helpful for ADP to have one within their product.
  • The shift changes here are difficult in ADP wherein an employee clocking in a few minutes early, near midnight (3rd shift employee), ADP shows the employee working on the day they clocked in vs. the actual day worked which starts at Midnight. This creates confusion with the supervisor who approves it because it appears to show the wrong day, even though it is not. It is a matter of training here but is confusing.
  • It has permitted us to see where our dollars are being spent on overtime more clearly. This permits the managers to adjust the labor cost with the flex of the business.
  • Headcount data is clearer with instant access to metrics and data, the managers can make better informed decisions.
Great product. Small or large organizations could use it with ease.
  • Attendance Counts Web
We use it to assist in the tracking of our employees' attendance, vacation and for discipline associated with the achievement of attendance points. Managers receive daily alerts on their people which permits them to stay on top of the attendance policy and ease of use when administering discipline with prepopulated disciplinary forms with data from ADP inserted in the discipline.
ADP had a more user-friendly platform for the price.

It works well in our industrial facility as it is user friendly, allows our associates to download an app and see their pay information. It allows for submitting vacation request. Reporting is great. Large or small organizations would benefit from ADP software.

I do not see any situation that it would not be helpful.


ADP Workforce Now Feature Ratings

9.0
Employee demographic data
10
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
10.0
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
8.7
Approval workflow
7
Balance details
10
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
9.7
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
9.2
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
10
Multiple review frequency
9
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
9.3
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
10
Recruiting / ATS ()
Not Rated

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